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Mercure Hotel Berlin City West

Photo gallery for Mercure Hotel Berlin City West

Exterior
Balcony
Exterior
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board
Al fresco dining, serves lunch and dinner

Overview of Mercure Hotel Berlin City West

UNESCO Sustainable Travel Pledge

Mercure Hotel Berlin City West

4.0 star property
4-star hotel in Spandau with restaurant and bar/lounge

7.8/10 Good

654 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is €69
Price available on 15/04/2023
Map
Ohmstr. 4-6, Berlin, BE, 13629

Guests rated this location 7.7/10 - Good

Main amenities
  • 24-hour front desk
  • Breakfast available
  • Business centre
  • Coffee/tea in a common area
  • Daily housekeeping
  • Limo/town car service
  • Near the beach
  • Restaurants and bar/lounge
  • Room service
  • Seasonal outdoor pool
  • Terrace
  • UNESCO Sustainable Property
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Rollaway/extra beds
  • Separate sitting area
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Spandau
  • Messe Berlin - 8 min drive
  • Olympiastadion - 12 min drive
  • Kurfürstendamm - 9 min drive
  • Zoo Berlin - 9 min drive
  • Waldbühne - 15 min drive
  • Brandenburg Gate - 11 min drive
  • Potsdamer Platz - 12 min drive
  • Reichstag Building - 20 min drive
  • Berlin Wall Memorial - 19 min drive
  • Friedrichstrasse - 21 min drive

Getting around

  • Berlin (BER-Brandenburg) - 31 min drive
  • Berlin-Charlottenburg Station - 7 min drive
  • Berlin-Spandau Station - 8 min drive
  • Jungfernheide Station - 27 min walk
  • Siemensdamm U-Bahn - 2 min walk
  • Rohrdamm U-Bahn - 11 min walk
  • Halemweg U-Bahn - 13 min walk

Restaurants

  • SUBWAY im Siemensstadt-Park - 19 min walk
  • BIBI Fastfood Restaurant - 12 min walk
  • Sommergarten am Wasserturm - 5 min drive
  • Steinecke - 13 min walk
  • Kulturbiergarten Jungfernheide - 13 min walk
Map

About this property

Mercure Hotel Berlin City West

Mercure Hotel Berlin City West puts you within a 15-minute drive of Zoo Berlin and Brandenburg Gate. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at WEINLOUNGE, which serves regional cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. The comfortable beds and helpful staff get good marks from fellow travellers. Public transportation is only a short walk: Siemensdamm U-Bahn is steps away and Rohrdamm U-Bahn is 11 minutes.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Beach nearby
  • Free use of nearby fitness centre
  • Bike rentals nearby

Working away

  • Business centre
  • Computer station
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • ATM/banking
  • Banquet hall
  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Films for purchase
  • Satellite TV channels
  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

WEINLOUNGE – This restaurant specialises in regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
WEINLOUNGE BAR – This bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person

Children & extra beds

  • Rollaway beds are available for EUR 23.0 per stay

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Mercure Hotel Berlin City West
Mercure Berlin City West
Accor Hotel Berlin City West
Mercure Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin

Frequently asked questions

Does Mercure Hotel Berlin City West offer free cancellation for a full refund?
Yes, Mercure Hotel Berlin City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Berlin City West?
As of 1 April 2023, prices found for a 1-night stay for 2 adults at Mercure Hotel Berlin City West on 15 April 2023 start from €69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Berlin City West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Hotel Berlin City West?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Mercure Hotel Berlin City West?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
Is parking offered on site at Mercure Hotel Berlin City West?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Mercure Hotel Berlin City West?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mercure Hotel Berlin City West and nearby?
Have fun during the warmer months with activities nearby such as cycling. Mercure Hotel Berlin City West also has a seasonal outdoor pool.
Are there restaurants at or near Mercure Hotel Berlin City West?
Yes, WEINLOUNGE offers al fresco dining and regional cuisine.
What's the area around Mercure Hotel Berlin City West like?
Mercure Hotel Berlin City West is in Spandau, a short 2-minute walk from Siemensdamm U-Bahn.

Reviews

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.5/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel is near the UBahn station, rooms was clear and nice.
Tomasz, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Evan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Abraham, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No air conditioning systen and they were not honest about the fact that it is a norm for them. The bathroom needs renovations, they need to dp better with the hotel as a whole. I enjoyed the breakfast, though
Amaka, 2-night trip
Verified Expedia guest review

6/10 Good

I didn't like how the guy at the reception talked to me when I asked him about the coffee. It wasn't just a pleasant experience overall.
Kazim, 1-night trip
Verified Expedia guest review

6/10 Good

UNHELPFUL AND RUDE STAFF!
We checked in with a lady called Cindy Chen, after going up to the room I realised we had been given the wrong room as I had paid extra for a superior room with a balcony, mini bar, and tea and coffee facilities, yet there was no balcony, only a kettle with no proper tea and coffee makings, and the minibar fridge wouldn’t open. I went down to reception to express my issues however the lady, Cindy Chen, told us we had been given a bathroom instead of a balcony (not what I paid extra money for!!!) and that she couldn’t sort out our issues. As she was the manager, and the only member of staff on shift, i question whether she should be in that role if she’s unable to sort out any issues. After a small while of us trying to make sense of things she started shooing us to the side with hand gestures and told us to come back tomorrow so someone else could sort it out. We therefore gave up and went back up to the room where I then contacted hotels.com customer service, and again the lady I spoke to was no help either, saying that the bathroom was instead of the balcony, not understanding the only reason I paid extra was for the balcony, she didn’t resolve my issue at all just offered me a coupon which as much as I appreciate it, would have been better to just sort out the issue at hand! At this point I just left it as I realised noone was going to help! Couple of other things to note- stains on the carpet in our room (picture attached) and the bathroom door wasn’t even able to shut
Isabella, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel is a nice, clean facility with friendly, helpful staff. Overall it's a nice place to stay. Sadly the bar had closed during lockdown and is still eaiting to reopen. But you can get beer at reception or the nearby shops and sit at the pool area. There is an underground station slmost outside, so transport links are good. We ate at a nice Italian restaurant just two streets over, but again there are several nearby restaurants with a range of food options. I felt comfortable saying here and would do so again.
Mary, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Room very clean, good shower and facilities. Nice breakfast. Friendly staff. Metro at the top of the street. Berlin offering €9 pass for the month on all public transport in June - Aug. Good restaurants and supermarket nearby. Despite an email from the hotel telling me otherwise, the restaurant and bar are closed except breakfast.
Kathryn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Nice n friendly stuff willing to assist at all time. Property is Very close to U 7 underground station. So quite easy to get to any part of the city. Few good restaurants.
Lawrence, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Adrian, 1-night trip
Verified Hotels.com guest review