Mercure Hotel Aachen Europaplatz
- Free WiFi
Good clean hotel at a reasonable price. Due to Covid the restaurant was only serving…
The hotel staff were very nice, helpful and gave the best service they could provide. The…
Mercure Hotel Aachen Europaplatz
from €60- Privilege, Double Room, 1 Double Bed
- Standard Double Room, 1 Double Bed
- Standard Room, 2 Twin Beds
- Deluxe Twin Room, Multiple Beds
FAQs for Mercure Hotel Aachen Europaplatz
Does Mercure Hotel Aachen Europaplatz offer free cancellation for a full refund? Yes, Mercure Hotel Aachen Europaplatz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Mercure Hotel Aachen Europaplatz? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Mercure Hotel Aachen Europaplatz? Yes. Self parking costs EUR 10.00 per night. RV/bus/truck parking is available. Is there a pool at Mercure Hotel Aachen Europaplatz? Yes, there's a seasonal outdoor pool. Are pets allowed at Mercure Hotel Aachen Europaplatz? Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available. What are the check-in and check-out times at Mercure Hotel Aachen Europaplatz? You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Mercure Hotel Aachen Europaplatz? Yes, La Source offers alfresco dining and international cuisine. Nearby restaurants include Zum Stavros (3-min walk), Back Italy (4-min walk), and Gare du Nord (5-min walk).
Recent reviews
Fabulous 8.6 From 173 reviews
IT WAS AN AMAZING STAY AND I LOVE THE BREACKFAST
After arriving at the remote, boring location where the Mercure is located, there was no warm welcome from the reception staff. Questions like: 'How was your trip?' or 'If there's anything I can do for you, we're right here' was the least I expected. I travelled with my baby girl and had to ask twice for a crib. At night I wanted to order roomservice but the menu in the room was really limited. I went to the restaurant for more options but the waiter wasn't really helpful at first. He had to ask the kitchen if it was possible to get something else delivered to the room. It was possible and I said I could wait for the food and take it to the room myself. Suddenly the waiter apologized for the waiting and offered a beer. He also wanted to help me to bring the food to my room. I thought: that's a little too late to be polite. Also check out was mediocre. Nothing like: 'How was your stay?' or 'We hope to see you again'. I would only recommend it because it is pretty close to the center (12 minutes by car).
Receptionist was excellent. Gave us very good info on eateries if the town. Room was very good. Breakfast was expensive and disappointing: too many gadgets (machine for making poor coffee, squeezing oranges and delivering little pats of butter on your plate); too little service.
Wonderful staff, friendly hotel, bar man and cleaning lady lazy
Paring is convenient
Plans changed and we needed a room - everything was booked but we finally found the Mercure Hotel Aachen Europaplatz. Food from the bar was good (we ate in our room) Everything was clean and we slept well. Very good find!!
Overnight stop on the way back to the UK. Arrived late, friendly and quick check-in. Room was clean and spacious, had been updated and happy with facilities. Comfortable beds for a good nights sleep. Didn’t have breakfast as left early the next day but would definitely book again when passing by.
Good position from motorway and good parking,with clean rooms.
A good hotel for a traveler (motorist), recently fully renovated!