Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Aachen, North Rhine-Westphalia, Germany
1 room, 2 adults

Mercure Hotel Aachen Europaplatz

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Joseph-von-Goerres-Str. 21, Aachen, NRW, 52068, Germany

4-star hotel with outdoor pool, near Carolus Thermen Bad Aachen
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Good clean hotel at a reasonable price. Due to Covid the restaurant was only serving…Dec 3, 2020
  • The hotel staff were very nice, helpful and gave the best service they could provide. The…Jun 25, 2020

Mercure Hotel Aachen Europaplatz

from €60
  • Privilege, Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Twin Room, Multiple Beds

What’s around Mercure Hotel Aachen Europaplatz

Landmarks

  • Carolus Thermen Bad Aachen - 12 min walk
  • Aachen Cathedral - 25 min walk
  • RWTH Aachen University - 28 min walk
  • CHIO Stadium - 33 min walk
  • Ludwig Forum - 5 min walk
  • Eurogress Aachen - 16 min walk
  • Suermondt Ludwig Museum - 17 min walk
  • St. Nikolaus Church - 20 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 44 min drive
  • Maastricht (MST-Maastricht - Aachen) - 39 min drive
  • Liege (LGG) - 49 min drive
  • Aachen-Rothe Erde Station - 20 min walk
  • Aachen Central Station - 26 min walk
  • Eschweiler-West Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 10.00 per night; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Playground on site
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4133
  • Conference space size (meters) - 384
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Polish
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Source - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Mephisto - This bar serves light fare only. Open daily.

Mercure Hotel Aachen Europaplatz’s small print

Also known as

  • Aachen Europaplatz
  • Accor Aachen Europaplatz
  • Mercure Aachen Europaplatz
  • Mercure Hotel Aachen Europaplatz Hotel
  • Mercure Hotel Aachen Europaplatz Aachen
  • Mercure Hotel Aachen Europaplatz Hotel Aachen
  • Aachen Mercure Hotel Europaplatz
  • Europaplatz
  • Europaplatz Aachen
  • Mercure Aachen Europaplatz
  • Mercure Europaplatz
  • Mercure Hotel Aachen Europaplatz
  • Mercure Hotel Europaplatz
  • Mercure Hotel Europaplatz Aachen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Self parking costs EUR 10.00 per night with in/out privileges

    RV/bus/truck parking is available for an extra charge

    Rollaway beds are available for an additional charge

    Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

    Pets are allowed for an extra charge of EUR 15 per pet, per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Mercure Hotel Aachen Europaplatz

    • Does Mercure Hotel Aachen Europaplatz offer free cancellation for a full refund?
      Yes, Mercure Hotel Aachen Europaplatz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Aachen Europaplatz?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Mercure Hotel Aachen Europaplatz?
      Yes. Self parking costs EUR 10.00 per night. RV/bus/truck parking is available.
    • Is there a pool at Mercure Hotel Aachen Europaplatz?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Mercure Hotel Aachen Europaplatz?
      Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
    • What are the check-in and check-out times at Mercure Hotel Aachen Europaplatz?
      You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Mercure Hotel Aachen Europaplatz?
      Yes, La Source offers alfresco dining and international cuisine. Nearby restaurants include Zum Stavros (3-min walk), Back Italy (4-min walk), and Gare du Nord (5-min walk).

    Recent reviews

    Fabulous 8.6 From 173 reviews

    Exceptional 10.0
    Super nice hotel
    IT WAS AN AMAZING STAY AND I LOVE THE BREACKFAST
    Alexandru, ie1 night business trip
    Good 6.0
    Mercure, a dissapointment
    After arriving at the remote, boring location where the Mercure is located, there was no warm welcome from the reception staff. Questions like: 'How was your trip?' or 'If there's anything I can do for you, we're right here' was the least I expected. I travelled with my baby girl and had to ask twice for a crib. At night I wanted to order roomservice but the menu in the room was really limited. I went to the restaurant for more options but the waiter wasn't really helpful at first. He had to ask the kitchen if it was possible to get something else delivered to the room. It was possible and I said I could wait for the food and take it to the room myself. Suddenly the waiter apologized for the waiting and offered a beer. He also wanted to help me to bring the food to my room. I thought: that's a little too late to be polite. Also check out was mediocre. Nothing like: 'How was your stay?' or 'We hope to see you again'. I would only recommend it because it is pretty close to the center (12 minutes by car).
    Nattaya, ie1 night family trip
    Very Good 8.0
    Good in parts; Disappointing breakfast
    Receptionist was excellent. Gave us very good info on eateries if the town. Room was very good. Breakfast was expensive and disappointing: too many gadgets (machine for making poor coffee, squeezing oranges and delivering little pats of butter on your plate); too little service.
    DR A H, gb1 night trip
    Exceptional 10.0
    Excellent service, lovely family stay
    gb1 night family trip
    Exceptional 10.0
    Wonderful staff, friendly hotel, bar man and cleaning lady lazy
    Paul, gb4 night trip with friends
    Exceptional 10.0
    Paring is convenient
    Mei-Ling, us3 night business trip
    Exceptional 10.0
    Last minute booking outside of Aachen
    Plans changed and we needed a room - everything was booked but we finally found the Mercure Hotel Aachen Europaplatz. Food from the bar was good (we ate in our room) Everything was clean and we slept well. Very good find!!
    Michael, us1 night romance trip
    Exceptional 10.0
    Comfortable overnight stay, would return anytime
    Overnight stop on the way back to the UK. Arrived late, friendly and quick check-in. Room was clean and spacious, had been updated and happy with facilities. Comfortable beds for a good nights sleep. Didn’t have breakfast as left early the next day but would definitely book again when passing by.
    Markus, gb1 night romance trip
    Exceptional 10.0
    Good position from motorway and good parking,with clean rooms.
    gb1 night trip
    Exceptional 10.0
    A good hotel for a traveler (motorist), recently fully renovated!
    Islander, us1 night trip

    Mercure Hotel Aachen Europaplatz