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Alexandre Hotel Troya

4.0 star property
4-star beach resort with spa, near Siam Park

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Alexandre Hotel Troya

Photo gallery for Alexandre Hotel Troya

Aerial view
Club Room, Balcony (Alexandre)
Buffet
Aerial view
Desk, soundproofing, iron/ironing board, travel cot

Overview of Alexandre Hotel Troya

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Living room

Family Room, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room (single use)

Standard Room (single use)

Standard Room (single use)

  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Private spa tub

Panoramic Room, Hot Tub, Beach View (Alexandre)

  • 57 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony

Junior Room, Balcony

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

About this area

What's nearby

  • Siam Park - 17 min walk
  • Fañabe Beach - 29 min walk
  • Playa de las Américas - 9 min drive
  • Las Vistas Beach - 5 min drive
  • Los Cristianos Beach - 8 min drive
  • El Duque Beach - 11 min drive
  • Golf del Sur Course - 13 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 60 min drive
  • La Gomera (GMZ) - 119 min drive

Restaurants

  • Restaurante Pizzeria la Bruschetta - 6 min walk
  • Little Italy Xoti - 5 min walk
  • Bianco Ristorante - 6 min drive
  • Hard Rock Cafe Tenerife - 7 min drive
  • La Cuevita del Mar - 6 min drive
Map

About this property

Alexandre Hotel Troya

Alexandre Hotel Troya is a great choice for your beach stay in Adeje, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Restaurant La Palapa, one of 2 restaurants, serves international cuisine and is open for lunch. A free kid's club, a poolside bar and a fitness centre are other highlights at this upmarket resort.

All-inclusive

All-inclusive room rates at Alexandre Hotel Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 354 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Shopping
  • Beach access
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference centre (1119 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Restaurant La Palapa – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.
Restaurant Arena – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bar Salón – On-site piano bar. Open selected days.
Bar La Palapa – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 2.50 per day

Parking

  • Self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and outdoor lighting on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Conference rooms (surcharge) may be available on request; advance booking is required.

Also known as

Hotel Troya Arona
Hotel Troya
Troya Arona
Hotel Troya
Alexandre Hotel Troya Adeje
Alexandre Hotel Troya Resort
Alexandre Hotel Troya Resort Adeje

Frequently asked questions

Does Alexandre Hotel Troya offer free cancellation for a full refund?
Yes, Alexandre Hotel Troya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alexandre Hotel Troya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alexandre Hotel Troya?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Alexandre Hotel Troya?
Sorry, pets aren't allowed.
Is parking offered on site at Alexandre Hotel Troya?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
What are the check-in and check-out times at Alexandre Hotel Troya?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Alexandre Hotel Troya and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Alexandre Hotel Troya also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Alexandre Hotel Troya?
Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining.
Does Alexandre Hotel Troya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Alexandre Hotel Troya like?
Alexandre Hotel Troya is located near Troya Beach, only a short 3-minute walk from Veronicas Strip and 17 minutes' walk from Siam Park.

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Muhammed, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Near sea side, Plenty of Shopping and Restaurants.
Harish Rugnath, 7-night romance trip
Verified Expedia guest review

8/10 Very good

George, 5-night trip
Verified Expedia guest review

8/10 Very good

I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Linda, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Would stay again
Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Eunice, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Damian, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Dovile, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Rune, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location
Jackie, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Staff were very rude. All inclusive drinks were very limited and absolutely disgusting - undrinkable. One of the worst hotels I have ever stayed in.
Anna, 4-night trip with friends
Verified Expedia guest review