Novotel Zurich City West

Photo gallery for Novotel Zurich City West

Primary image
Indoor pool
Indoor pool
Indoor pool
Free minibar, in-room safe, desk, laptop workspace

Overview of Novotel Zurich City West

UNESCO Sustainable Travel Pledge

Novotel Zurich City West

4.0 star property
4-star hotel with indoor pool, near Letzigrund Stadium

8.2/10 Very good

991 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms
  • UNESCO Sustainable Property
For families
  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zürich Center
  • Letzigrund Stadium - 17 min walk
  • Bahnhofstrasse - 31 min walk
  • Lindenhof - 34 min walk
  • ETH Zurich - 39 min walk
  • Tonhalle Zurich - 44 min walk
  • Puls 5 - 1 min drive
  • Schiffbau - 1 min drive
  • Maag Halle - 2 min drive
  • Swiss National Museum - 5 min drive
  • University of Zurich - 5 min drive

Getting around

  • Zurich Airport (ZRH) - 17 min drive
  • Zürich Limmatquai Station - 6 min drive
  • Schlieren Station - 8 min drive
  • Zurich Altstetten Station - 29 min walk
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

About this property

Novotel Zurich City West

When you stay at Novotel Zurich City West, you'll be within a 10-minute drive of ETH Zurich and Zoo Zurich. Guests can take a dip in the indoor pool or grab a bite to eat at GourmetBar by Novotel, which serves dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a children's pool. Fellow travellers like the pool and breakfast. Public transportation is only a short walk: Technopark Tram Stop is steps away and Schiffbau Tram Stop is 3 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only)*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • On-site self-parking (CHF 25.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Playground

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (4306 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Slovak
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


GourmetBar by Novotel – This restaurant only serves dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: CHF 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 29 per person (approximately)
  • Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 50 (subject to availability)


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night


You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CHF 25.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Novotel Zurich City West Hotel
Novotel Zurich City West
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Clean and great for families. Kids loved the pool!
Oliver, 1-night family trip
Verified guest review

10/10 Exceptional

Convenient hotel
The tram stops just outside the hotel. Tram 4 takes you to the main train station of Zurich in 15 mins. The train from airport to the hotel stops at Hardbruke station which is about 800m away. This hotel is a good choice if you do not want to pay the high prices of the hotels in the city centre. But i want to complain about the policy of not providing water for three persons even though we paid for 3 pax to a room. This is definitely not hospitable and penny pinching! The lady at the check in counter was also not helpful, and rather dismissive. I did not enjoy my interaction with her. She is not suitable as a front office staff.
Woon Chooi, 2-night family trip
Verified guest review

4/10 Fair

Jenny Martine, 1-night trip
Verified guest review

10/10 Exceptional

April stay 2022
Excellwnt clean and modern. Services and staff were nice and helpful. Prices for in hotel purchases were relatively cheap. Only issue is the condition was not below 20 degree. May be because i was in April.
ihsan ali, 4-night family trip
Verified guest review

10/10 Exceptional

It's a modern,super trendy hotel.The tram stop is almost just in front by the corner.Service is good and the staff accesible.The rooms are very spacious,clean and modern.The breakfast is not good for what you pay.That would be the only negative thing I can say.
Jennifer, 3-night romance trip
Verified Expedia guest review

8/10 Very good

3-night family trip
Verified guest review

10/10 Exceptional

Location, Location, Location
Das Personal ist extrem zuvorkommend, höflich und sehr freundlich, Das Frühstücksbuffet sehr reichlich. Glutenfreies Brot auf Wunsch erhältlich. Pool vorhanden ;)
1-night family trip
Verified guest review

8/10 Very good

Experience was very good. Location also very good if you don’t have heavy luggage to pull. Close to tram stop. Staff was excellent. Breakfast menu could be improved by adding something Indian dish when there are Indian guests. Overall good experience and happy. Keep up the good work
SANTONU, 3-night family trip
Verified guest review

10/10 Exceptional

Bradley, 2-night family trip
Verified guest review

10/10 Exceptional

Roxana, 2-night trip
Verified Expedia guest review