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Holiday Inn Express & Suites - Guelph, an IHG Hotel

No-frills Guelph hotel with indoor pool

  • Free WiFi and free parking
From
€133

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540 Silvercreek Parkway North, Guelph, N1H 6N3, ON, Canada
8.0.Very Good.
  • Hotel and staff were great. Rooms clean and fresh.

    Aug 16, 2021

  • Liked the fact that it was close to our relatives.

    Jan 30, 2021

See all 127 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 53 smoke-free guestrooms
  • Daily housekeeping
  • 1 indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Guelph Civic Museum - 3.4 mi / 5.5 km
  • Sleeman Centre - 3.4 mi / 5.5 km
  • River Run Centre - 3.5 mi / 5.6 km
  • University of Guelph - 4.1 mi / 6.6 km
  • Stone Road Mall - 4.6 mi / 7.3 km
  • Laser Quest - 9.6 mi / 15.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Suite, 1 Bedroom (1 King)
  • Standard Room
  • Suite, 1 King Bed, Jetted Tub
  • Room, 1 King Bed, Accessible (Mobil Tub)
  • Suite, 1 Bedroom (2 Queen)

What’s around

Landmarks

  • Guelph Civic Museum - 3.4 mi / 5.5 km
  • Sleeman Centre - 3.4 mi / 5.5 km
  • River Run Centre - 3.5 mi / 5.6 km
  • University of Guelph - 4.1 mi / 6.6 km
  • Stone Road Mall - 4.6 mi / 7.3 km
  • Laser Quest - 9.6 mi / 15.4 km
  • Cambridge Butterfly Conservatory - 9.8 mi / 15.7 km
  • Bingemans - 10 mi / 16.1 km
  • Rockwood Conservation Area - 10.7 mi / 17.2 km

Getting around

  • Pearson Intl. Airport (YYZ) - 56 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 6 min drive
  • Guelph Central Station - 6 min drive
  • Kitchener Station - 19 min drive
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540 Silvercreek Parkway North, Guelph, N1H 6N3, ON, Canada

At a glance

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1

Working away

  • 24-hour business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • Hindi
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable depositPay at property

  • Deposit: CAD 200.00 per stay

Children & extra bedsPay at property

  • Cribs/infant beds are available for an extra charge
  • Rollaway beds are available for CAD 25.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Guelph Holiday Inn Express
  • Holiday Inn Express Suites Guelph
  • Holiday Inn Express & Suites - Guelph, an IHG Hotel Hotel
  • Holiday Inn Express & Suites - Guelph, an IHG Hotel Guelph
  • Holiday Inn Express & Suites - Guelph, an IHG Hotel Hotel Guelph
  • Holiday Inn Express Guelph
  • Holiday Inn Express Hotel Guelph
  • Holiday Inn Express Guelph Hotel
  • Holiday Inn Express Hotel And Suites Guelph
  • Holiday Inn Guelph
  • Guelph Holiday Inn
  • Holiday Inn Express & Suites - Guelph Ontario

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express & Suites - Guelph, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Ben Thanh (12-min walk), Tim Hortons (15-min walk), and Thai Villa Cuisine (2.2 mi).
  • Holiday Inn Express & Suites - Guelph, an IHG Hotel has an indoor pool and a spa tub, as well as a fitness center.
8.0.Very Good.
  • 2.0.Poor

    Very unsatisfied with my stay. It was not very clean. Mirrors were so dirty. Headboard had splash marks of something on it!! Stains on towels and sheets. We had the executive suite and it was not what we wanted. No jacuzzi tub it was an air tub which are not the same. Got called at 9 pm to go and fix something on the bill. Just not a good experience at all.

    1 night family trip, Dec 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great hotel.

    1 night business trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Felt very safe... very clean, reception was very friendly. Thank you!

    Kathy, 1 night trip, Aug 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Wasn’t anything special. Clean. Small pool. No great view from our room but we weren’t expecting that. Room was very hot. The staff tried to fix it. But couldn’t. Hotel was booked so we couldn’t get another room.

    3 night trip with friends, Mar 5, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    I had a great stay, the gentleman at the front desk was very friendly and accommodating. The hotel room was clean and just as we expected it to be. Overall a great stay!

    1 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel, they had super friendly staff. It was very clean.

    1 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 4.0.Fair

    There was no bathtub in our room. We also had to move to another hotel.

    1 night family trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly, helpful service! Our room was immaculate and quiet. The pool and spa area was very enjoyable...we had it to ourselves. Bed was very compfortable. Want to return just for fun! Thanks so much😊👍

    Mary, 1 night family trip, Feb 1, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    No blinds

    I will first say that the receptionist was a very nice person and tried his best to accommodate. The room was basic but facing the street on the second floor. The first thing I did when I got to the room was to shut the black out blinds when I realized the black out blinds did not shut and were just stylistic. The only thing that shut was the sheer blinds. Obviously as this was facing the street it let light in and I wasn’t able to change unless going to the washroom. I asked to be changed rooms and the receptionist had looked in several rooms but had confirmed that the blinds did not shut in any rooms. I had a horrible night sleep which was not what I had wanted sleeping in a hotel for one night for business.

    1 night business trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Shower in the accessible room was awkwardly laid out. If I sat on the bench I couldn’t reach the shower head or faucet. I had to use my own bench. Poor design.

    1 night family trip, Jan 22, 2020

    Verified Expedia guest review

See all 127 reviews