All hotels in San Jose, California, United States of America
1 room, 2 adults
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Arena Hotel, San Jose

3 stars3 stars
817 The AlamedaSan JoseCA95126United States of America
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Good3.5 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Amenities
Amenities are not the best
976See all 976 Hotels.com reviews
From 345 reviewsTripAdvisor Traveller Rating

Arena Hotel, San Jose

from €120
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

In the hotel

Food and drink
  • Free breakfast
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Good 3.5 /5 from 976 reviews

Arena Hotel, San Jose
Fair2.0 / 5
Not as pictured on site....
Expected much more for the price. Front desk clerk (who makes the important first impression) was uninterested in anything but basic service....we actually did not feel welcomed. Lobby looks a bit like an old Vegas casino, and lacks cleanliness or signage. Elevator old and tired. Room was dirty...used soap in bathtub, bed sheets just put on and not pulled tight, overall lack of cleanliness throughout the room. Carpets in hallways need tightening before someone trips and falls. Breakfast was bare minimum...canned fruit?? How hard would it be to provide a healthier, more varied selection?? Employees seem despondent and unwilling to do more than the minimum. Had a question for the front desk employee...stood there waiting for a few minutes while he was on the phone yet he didn't feel the need to even acknowledge me waiting. Will not be staying here again.
1 night trip with friends
Arena Hotel, San Jose
Fair2.0 / 5
Dirty but Convenient
The building is in disrepair, The air conditioner in our room leaked and left a musky smell, there was a dirty sock left on the floor, The breakfast that was good it was very decent but not enough to stay there again
2 night trip with friends
Arena Hotel, San Jose
Excellent4.0 / 5
Concert stay
Hotel was conveniently located near Arena. It wasapparently in the middle of renovation, because room furnishings were new, but the rrst of our floor was old and half painted. Breakfast was good.
1 night trip with friends
Arena Hotel, San Jose
Fair2.0 / 5
Not happy with Hotel or room January 28th, 2017
Carpets in hallways dirty and soiled, room smelt, bed to spungy, not enough blankets, people upstairs sounded like elephants. Ants in dining room. The entire Hotel needs to be renovated and upscale to perfection. It's 80's style. Nothing modern, needs improvement , I guess for the amount I paid, is what I got,
1 night romance trip
Arena Hotel, San Jose
Fair2.0 / 5
Noisy with street activity, street light outside my window kept room lite up, bed springs worn. Friendly staff and very helpful. Nice breakfast
1 night business trip

See all reviews

Arena Hotel, San Jose

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