Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5-star4.5 stars
521 North Rush Street, Chicago, IL, 60611, United States of America

4.5-star hotel with bar/lounge, near Tribune Tower
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 986 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Comfort
Very comfortable
Bar
Bar is awesome

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

from €132
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Queen Beds, City View
  • Room, 1 King Bed, City View

What’s around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Landmarks

  • In River North
  • Tribune Tower - 2 min walk
  • Wrigley Building - 6 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Water Tower - 9 min walk
  • Water Tower Place - 10 min walk
  • Grant Park - 11 min walk
  • John Hancock Center - 11 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 25 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive
  • Chicago, IL (PWK-Chicago Executive) - 40 min drive
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 21 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 3 min walk
  • Chicago Station (Red Line) - 10 min walk
  • State Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Self parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Segway rental/tour nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 3388
  • Conference space size (meters) - 315
Services
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1928
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lever door handles
Languages Spoken
  • Bosnian
  • Chinese
  • English
  • Indonesian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Upstairs at The Gwen - This restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago’s small print

Also known as

  • Conrad Chicago Hotel Chicago
  • Conrad Hotel Chicago
  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection

Policies

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking is available for an extra charge

Pets are allowed for an extra charge per pet, per stay

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Chicago, Illinois, United States of America

Recent reviews

Exceptional 9.4 From 304 reviews

Exceptional 10.0
Refreshing and relaxing stay
The room was amazing, deep bathtub, very comfortable bed, we loved the shower too. We had some signature drinks by the great bartenders and enjoyed sitting by the fire table on the breathtaking terrace. Breakfast was delicious!
David, us1 night trip
Exceptional 10.0
Blown away by the Lux suite!!
us1 night family trip
Exceptional 10.0
Amazing hotel and Staff!
Beautiful hotel with the friendliest staff. Jasmine was superb in her customer service, what a contrast to St. Jane. I had originally booked a room at St.Jane and there staff was rude and the rooms were very basic and small. So glad I made the switch, it was a night and day difference. Anytime I come back to visit Chicago I will be staying at The Gwen.
Devin, us2 night trip
Exceptional 10.0
Luxure go-to spot
This is my affordable luxury go-to spot in downtown Chicago. Perfect location and top-notch service.
Glendon, us1 night trip
Exceptional 10.0
Very cool outdoor dining. Friendly service, and extremely clean hotel and rooms. I haven’t slept that well in a long time.
Jason, us1 night trip

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Is the description of this hotel not correct? Tell us