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Hotel Regina

Shopping hotel with restaurant, connected to the convention center, near Gran Via Street

  • Free WiFi
From
€110

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Junior Suite (with Panoramic Views) - City View
  • Standard Twin Room - Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 98.
1 / 98Hotel Entrance
Alcala 19, Madrid, 28014, Madrid, Spain
9.2.Superb.
  • I loved staying at this hotel, when coming back to Madrid, this is going to be my #1…

    Oct 2, 2021

  • Nice staff, good location, clean room

    Aug 25, 2021

See all 1,596 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 175 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 13 min walk
  • El Retiro Park - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Superior Triple Room, Multiple Beds
  • Junior Suite (with Panoramic Views)
  • Deluxe Room (with Panoramic Views)
  • Premium Penthouse, Terrace
  • Premium Penthouse, Hot Tub (Terrace)
  • Luxury Penthouse, Hot Tub (Terrace)

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 13 min walk
  • El Retiro Park - 15 min walk
  • Royal Palace of Madrid - 16 min walk
  • Plaza de Cibeles - 9 min walk
  • Mercado de San Miguel - 11 min walk
  • Almudena Cathedral - 16 min walk
  • Golden Mile - 18 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Atocha Station - 22 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
map
See on map
Alcala 19, Madrid, 28014, Madrid, Spain

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (EUR 30 per day)
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1928
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Closed captioned TV
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip, Maximum occupancy 7)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 50 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

ParkingPay at property

  • Parking is available nearby and costs EUR 30 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Regina Hotel Madrid
  • Hotel Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk), and Bacoa (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
  • Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (10-min walk).
9.2.Superb.
  • 8.0.Very Good

    Liked it very much

    We liked Hotel Regina very much. The staff were very courteous, the breakfast was excellent, the room modern and clean. We had no idea, however, how to use the magnetic do-not-disturb card. The location is fantastic - close to everything! The only downside was that the bed was uncomfortable. We could feel the metal springs when lying.

    7 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is perfect, yellow bus station is 5 minutes walking away and goes directly to all terrminals at the airport. Breakfast was awesome too and service as well.

    Lachezar, 1 night business trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    - Staff well trained, welcoming and helpfull - Excellent breakfast - We stayed in a room on the avenue. We feared it was going to be noisy in the beginnig but eventually bearable. - Room was clean

    Mohamed, 3 night family trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved Hotel Madrid!

    We loved everything about our stay at Hotel Regina ... the location, the service, the cleanliness, the complimentary breakfast. I would highly recommend staying in this updated, stylish hotel!

    Linda, 5 night romance trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Central location. Very modern rooms in a classic building.Staff exceed all expectations..Staff on check in and check out very helpful.

    3 night trip, Aug 1, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    I can not fault this hotel, we had an incredible stay..everything was perfect. From the central location to the super friendly staff and gorgeous aesthetic. I highly reccomend this hotel and will be returning! Love from Ireland.

    3 night trip with friends, Jul 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel

    Hotel Regina is a gem right in the heart of Madrid. The hotel itself is elegant, and the staff were fantastic in their approach to taking care of guests. A true find!

    Maria, 8 night business trip, Jul 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Peter (Ireland)

    Peter, 1 night trip, Jun 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous trip to Madrid

    We were in Madrid for our 25th anniversary and loved it - the hotel is spotless and so close to everything it was great x

    Emma, 4 night trip, Jun 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel great service and fun to have a restaurant in the hotel

    Bob, 2 night family trip, May 31, 2019

    Verified Expedia guest review

See all 1,596 reviews