Hotel Regina
Shopping hotel with restaurant, connected to the convention centre, near Gran Via Street
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Hotel Regina
Photo gallery for Hotel Regina
Overview of Hotel Regina
9.6 out of 10 Exceptional
9.6/10 Exceptional
Property highlights
- Airport transfer
- Free WiFi
- Connecting rooms available
- Air conditioning
- Bar
Alcala 19, Madrid, Madrid, 28014
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Room service
- Coffee shop/cafe
- Airport shuttle
- Shopping centre shuttle
- Train station pick-up service
- Train station drop-off service
- Limo/town car service
- 24-hour front desk
- Car hire on-site
Feel at home
- Connecting/adjoining rooms available
- Private bathroom
- Daily housekeeping
- Laundry facilities
- Lift
- Minibar
Room options
View all photos for Junior Suite (Alcalá)
Junior Suite (Alcalá)
View all photos for Two Superior Connecting Double Rooms (Courtyard)
Two Superior Connecting Double Rooms (Courtyard)
View all photos for Deluxe Room (Alcalá)
Deluxe Room (Alcalá)
View all photos for Luxury Penthouse, Hot Tub (Terrace)
Luxury Penthouse, Hot Tub (Terrace)
View all photos for Superior Double Room, Courtyard Area
Superior Double Room, Courtyard Area
View all photos for Superior Double Room (Aduana)
Superior Double Room (Aduana)
View all photos for Standard Double Room, Courtyard Area
Standard Double Room, Courtyard Area
View all photos for Penthouse, Hot Tub (Terrace)
Penthouse, Hot Tub (Terrace)
View all photos for Double Room (Aduana)
Double Room (Aduana)
View all photos for Penthouse, Terrace
Penthouse, Terrace
View all photos for Single Room, Courtyard Area
Single Room, Courtyard Area
View all photos for Junior Suite, Courtyard Area
Junior Suite, Courtyard Area
About this area
What's nearby
- In Madrid Centro
- Gran Via Street - 3 min walk
- Puerta del Sol - 4 min walk
- Plaza de Santa Ana - 4 min walk
- Plaza Mayor - 10 min walk
- Prado Museum - 11 min walk
- Royal Palace of Madrid - 15 min walk
- El Retiro Park - 30 min walk
- WiZink Center - 33 min walk
- Calle de Alcalá - 1 min drive
- Thyssen-Bornemisza National Museum - 1 min drive
Getting around
Restaurants
- Starbucks - 1 min walk
- Castizo - 1 min walk
- Hontanares - 1 min walk
- Vips - 1 min walk
- Santita Carbón Mexicano - 2 min walk
About this property
Hotel Regina
Languages
English, French, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
At a glance
Hotel size
- 175 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
- 24-hours off-site parking within 165 ft (EUR 36 per day)
- Street parking available
Transfers
- Airport shuttle on request (available 24 hours a day)*
- Train station shuttle on request (available 24 hours a day)*
Off-site
- Shopping centre shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Room service (limited hours)
- Snack bar/deli
Travelling with children
- Art supplies
- Baby bath
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car hire
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 1928
- Safe-deposit box at front desk
- Double-glazed windows
- At least 80% of lighting from LEDs
- Banquet hall
- Reception hall
Accessibility
- Wheelchair-accessible
- Lift
- Lift door width (centimetres): 85
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible public bathroom
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (centimetres): 115
- Wheelchair-accessible restaurant
- Handrails in stairwells
- Stairwell handrail height (centimetres): 100
- Closed-captioned TV
- Low-height worktop and sink
- Lowered worktop and sink height (centimetres): 75
- Well-lit path to entrance
- Step-free path to entrance
- Hardwood flooring in room
Room amenities
Home comfort
- Air conditioning (climate-controlled)
- Minibar
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down duvet
- Soundproofed rooms
- Memory-foam mattress
- Bed sheets provided
Freshen up
- Private bathroom
- Bidet
- Designer toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- LED light bulbs
Special features
Dining
Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
- Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (return. Maximum occupancy 7)
- Train station pick-up and train station drop-off services are offered for an extra charge
- Shopping centre shuttle service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for EUR 60 per night
- Guests must contact this property in advance to reserve cots/infant beds
Parking
- Parking is available nearby and costs EUR 36 per day (165 ft away; open 24 hours)
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
Contactless check-out is available.
Individually wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Regina Hotel Madrid
Regina Hotel
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid