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Hotel Regina

Photo gallery for Hotel Regina

Terrace/patio
Terrace/patio
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe
Superior Triple Room, Multiple Beds | Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Overview of Hotel Regina

VIP Access

Hotel Regina

3.0 star property
Shopping hotel with restaurant, connected to the convention centre, near Gran Via Street

9.6/10 Exceptional

1,408 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Alcala 19, Madrid, Madrid, 28014
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Airport shuttle
  • Shopping centre shuttle
  • Train station pick-up service
For families
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 15 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min drive
  • Puerta de Alcala - 8 min drive
  • WiZink Center - 10 min drive
  • Santiago Bernabeu Stadium - 17 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • La Chulapa de Alcalá - 2 min walk
  • Steak 'n Shake - 2 min walk
  • El Fontán - 2 min walk
  • AskuaBarra - 3 min walk
  • Restaurante La Catedral - 3 min walk

About this property

Hotel Regina

Putting you in a great location, within a short 10-minute walk of Gran Via Street and Puerta del Sol, Hotel Regina offers an airport shuttle (available 24 hours) for EUR 35 per vehicle roundtrip. For a bite to eat, guests can visit Caramba, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and overall value. Public transportation is only a short walk: Sevilla Station is steps away and Sol Station is 5 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 164 ft (EUR 30 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle on request (available 24 hours a day)*

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Art supplies
  • Baby bath

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3552 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Close-captioned TV
  • Low-height worktop and sink
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs

Special features

Dining

Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip. Maximum occupancy 7)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 50 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs EUR 30 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Regina Hotel Madrid
Regina Hotel
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Does Hotel Regina offer free cancellation for a full refund?
Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Regina?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Hotel Regina on 11 December 2022 start from €184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Regina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Regina?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Regina?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Hotel Regina?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Regina?
You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Regina?
No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) is nearby.
What is there to do at Hotel Regina and nearby?
Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).
Are there restaurants at or near Hotel Regina?
Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk) and Museo del Jamón (3-min walk).
What's the area around Hotel Regina like?
Hotel Regina is in Madrid Centro, a short 1-minute walk from Sevilla Station and 3 minutes' walk from Gran Via Street. Travellers love the hotel's prime location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Russell, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hiroshi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect in every way
Everything about the hotel was amazing. The location, the room, the staff, the breakfast, ever little thing, even the decor. I honestly don’t have one bad thing to say about it. I will stay here again.
Eliana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Even though it was for some hours because some flight issues didn’t let me stay another day in Madrid the service provide was superb excellent services, staff amazing and extemely helpful
Juana I, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel Regina is a very pleasant place to stay but they completely fall down when you have an issue with them. Small things bring down even the best. On a recent stay they charged me for items from the mini bar that I did not take. I called this to their attention and I was promised a refund which I never received. It’s small money but the principle bothers me. There are many other nice hotels in Madrid. I’ll skip the Regina on my next stay.
George, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Joachim, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone at the hotel was wonderful. Although the rooms were smallish they were clean and nicely appointed. The staff was extremely helpful. Definitely recommend.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Eva, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to metro and close enough to the hop on hop off. I enjoyed the hotel and the
Antoinette, 4-night trip with friends
Verified Hotels.com guest review