PRISMA Hotel Burg Bollendorf

Photo gallery for PRISMA Hotel Burg Bollendorf

Primary image
Hypo-allergenic bedding, individually decorated, individually furnished
Hypo-allergenic bedding, individually decorated, individually furnished
Hypo-allergenic bedding, individually decorated, individually furnished
Hypo-allergenic bedding, individually decorated, individually furnished

Overview of PRISMA Hotel Burg Bollendorf

PRISMA Hotel Burg Bollendorf

3.5 star property
3.5-star hotel in Bollendorf with restaurant and bar/lounge

8.0/10 Very good

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Bathtub
  • Bar
  • Laundry facilities
Map
Burg Bollendorf, Bollendorf, RP, 54669
Main amenities
  • 39 guestrooms
  • Restaurants and bar/lounge
  • 2 meeting rooms
  • Terrace
  • Garden
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Wedding services
For families
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Bath or shower
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Abbey of Echternach - 8 min drive
  • Castle Beaufort - 15 min drive
  • Devil's Gorge - 15 min drive
  • Larochette Castle - 32 min drive
  • Vianden Castle - 28 min drive
  • Castle Bourglinster - 31 min drive
  • Bitburger Brewery - 25 min drive

Getting around

  • Findel International Airport (LUX) - 39 min drive
  • Mertert Station - 21 min drive
  • Wecker Station - 23 min drive
  • Oberbillig Station - 24 min drive

About this property

PRISMA Hotel Burg Bollendorf

When visiting Bollendorf, PRISMA Hotel Burg Bollendorf is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights, and all rooms offer flat-screen TVs and free WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:30 PM
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free

What to do

  • Hiking/biking trails

Working away

  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages spoken

  • English
  • French
  • German

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.8 per person, per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Prisma Burg Bollendorf
PRISMA Hotel Burg Bollendorf Hotel
PRISMA Hotel Burg Bollendorf Bollendorf
PRISMA Hotel Burg Bollendorf Hotel Bollendorf

Frequently asked questions

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

En natt på genomresa
Gammalt klosterhotell, väldigt charmigt och vi fick lite mat på rummet fast restaurangen hade stängt när vi kom fram. Ganska hårda sängar och bara en liten tunn kudde annars helt OK. Frukosten var fantastisk och ingick i priset
Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

séjour 5 nuits
Très bon accueil. Même si à mon arrivée, il y a eu un petit couac, le personnel a tout de suite reconnu son erreur et on m'a transféré dans une chambre correspondante à ma réservation. Je recommande vivement les chambres confort. Le service était très bien à tout niveau. Le petit déjeuner est très varié et très bon. J'ai passé un excellent séjour. Le lieu est très calme, avec un étang entouré de verdure.
Sophie, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Massimo, 1-night business trip
Verified Hotels.com guest review