Cape Town Hollow Boutique Hotel

Photo gallery for Cape Town Hollow Boutique Hotel

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Overview of Cape Town Hollow Boutique Hotel

VIP Access

Cape Town Hollow Boutique Hotel

4.0 star property
Mountain hotel with outdoor pool, near South African Museum and Planetarium

8.6/10 Fabulous

386 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
88 Queen Victoria Street, Cape Town, Western Cape, 8001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Room service
  • Business centre
  • Airport shuttle
  • Beach shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 21 min drive
  • Cape Town Station - 16 min walk
  • Cape Town Bellville Station - 19 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Cape Town Hollow Boutique Hotel

4-star hotel in the heart of Cape Town City Centre
Consider a stay at Cape Town Hollow Boutique Hotel and take advantage of a round-trip airport shuttle, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle and a shopping centre shuttle
  • An area shuttle, a front desk safe and tour/ticket information
  • Concierge services, free newspapers and luggage storage
  • Guest reviews give top marks for the location
Room features
All guest rooms at Cape Town Hollow Boutique Hotel offer thoughtful touches, such as laptop-compatible safes and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup

Off-site

  • Free area shuttle within 4.00 km
  • Beach shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free local shuttle

What to do

  • Beach shuttle (surcharge)
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Wildlife drive nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 150 for adults and ZAR 75 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 850 per person (roundtrip)
  • Train station pick-up service is offered for an extra charge
  • Beach shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cape Town Hollow Boutique Hotel
Hollow Boutique Hotel
Cape Town Hollow Boutique
Hollow Boutique
Cape Town Hollow Boutique
Cape Town Hollow Boutique Hotel Hotel
Cape Town Hollow Boutique Hotel Cape Town
Cape Town Hollow Boutique Hotel Hotel Cape Town

Frequently asked questions

Does Cape Town Hollow Boutique Hotel offer free cancellation for a full refund?
Yes, Cape Town Hollow Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cape Town Hollow Boutique Hotel?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Cape Town Hollow Boutique Hotel on 18 October 2022 start from €59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cape Town Hollow Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cape Town Hollow Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Cape Town Hollow Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cape Town Hollow Boutique Hotel?
Sorry, there's no on-site parking at Cape Town Hollow Boutique Hotel.
Is an airport shuttle service offered by Cape Town Hollow Boutique Hotel?
Yes, an airport shuttle is available. The charge is ZAR 850 per person roundtrip.
What are the check-in and check-out times at Cape Town Hollow Boutique Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM.
Is there an on-site casino at Cape Town Hollow Boutique Hotel?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (24-min drive) is nearby.
What is there to do at Cape Town Hollow Boutique Hotel and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes game drives and game viewing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Cape Town Hollow Boutique Hotel?
Yes, there's an on-site restaurant.
What's the area around Cape Town Hollow Boutique Hotel like?
Cape Town Hollow Boutique Hotel is in Cape Town City Centre, a short 2-minute walk from Kloof Street and 3 minutes' walk from Long Street. Travellers say that the hotel is in a great location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Boutique
Nice comfortable hotel
3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is an ideal location, you are within walking distance to Company's Garden and the CBD/Greenmarket square. Also, the streets parallel to the hotel are Long and Kloof with lots of trendy restaurants and bars.
Christian, 6-night family trip
Verified Expedia guest review

2/10 Poor

Worst experience ever
Possibly my worst stay in Cape Town, EVER. There is no dedicated parking as advertised and you need to find parking in the road in front of the Hotel. The aircons does not blow cold air more like a fan and mine stopped working after a loud bang at about 2 in the morning. The beds base was broken on the one side where the base nearly touched the floor so kept rolling over to that side during the night. Hair stuck in the towels. On the second morning I went down for breakfast and was told that they are not doing breakfast as there’s not enough guests in the Hotel, someone was supposed to notify me of this the previous day, nobody did. Could not wait to get out of there.
Steve, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

ebrahim aboobaker, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were friendly and very helpful with anything we needed during our stay.
Michele, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was amazing thank you to every single staff member!
Mayra, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel is fine
5-night romance trip
Verified Expedia guest review

4/10 Fair

Okay, first of all...
First of all, I booked for Cape Town hollow boutiquet Hotel because it came with a balcony room and a private swimming pool. On the Hotel.com website it shows no refunds when you reserve it. The next day got an email that the place that we booked is closed and they need to relocate the room to a different branche with no balcony and no pool. This was ridiculous because we had too accept the room regardless because I won't get my money back. They should remove the add from the app or website so that customers are aware what they getting instead they take your money and you have no choice but to settle. But they place they moved us too was okay and clean and chilled.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

From check in to check out, it was superb, even the breakfast and the overall service
Nisha, 1-night trip
Verified Hotels.com guest review