Hotel Castillo Huatulco & Beach Club

Photo gallery for Hotel Castillo Huatulco & Beach Club

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Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas

Overview of Hotel Castillo Huatulco & Beach Club

Hotel Castillo Huatulco & Beach Club

3.5 star property
3.5-star beach hotel with free beach shuttle, near Chahue Beach

8.1/10 Very good

280 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
Main amenities
  • 159 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Free beach club nearby
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Living room
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Chahue Beach - 13 min walk
  • Huatulco National Park - 23 min walk
  • La Entrega Beach - 34 min walk
  • Bahías de Huatulco - 1 min drive
  • Playa Santa Cruz - 1 min drive
  • Marina Chahue - 3 min drive
  • El Organo Bay Beach - 5 min drive
  • El Zócalo - 10 min drive
  • Violin Beach - 6 min drive
  • Maguey Bay - 19 min drive
  • Cacaluta Beach - 22 min drive

Getting around

  • Huatulco, Oaxaca (HUX-Bahias de Huatulco Intl.) - 18 min drive
  • Free beach shuttle

About this property

Hotel Castillo Huatulco & Beach Club

Hotel Castillo Huatulco & Beach Club puts you 0.7 mi (1.1 km) from Chahue Beach and 1.2 mi (1.9 km) from Huatulco National Park. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at La Capilla, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A poolside bar and a children's pool are other highlights, and rooms offer LED TVs and room service. Fellow travellers say great things about the helpful staff and location.

All-inclusive

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free covered on-site valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's books
  • Changing table
  • Bed rails

What to do

  • A beach shuttle
  • Volleyball
  • Pool table
  • Free beach club nearby
  • Beach nearby
  • Golfing nearby
  • Kayaking nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

All-inclusive

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Dining

La Capilla – This buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of MXN 350 per person (approximately)
  • Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 400 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Castillo Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco

Frequently asked questions

Overall score and ratings

8.1

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Rosa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Our stay was wonderful. All employees were very friendly and helpful. Hotel is very clean. I would stay there again.
arla, 17-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was very personable. Great experience n place to stay
Rosalva, 7-night trip
Verified Travelocity guest review

6/10 Good

Ulysses, 2-night trip
Verified Expedia guest review

8/10 Very good

Close to the beach. Pool and restaurant were nice. While helpful, the staff (especially in the dining room) were slow. Biggest complaint: we specifically asked for a queen bed (we always do) but got 2 doubles. Took a day to fix it.
James Hamilton, 4-night family trip
Verified Expedia guest review

6/10 Good

Good and bad
It was not bad, the beds are confortable, the hotel have good cleaning standars, the restaurant was great. What was not so good was the noise from the bar they had karoke avery night until pass midnight, I could get to sleep earlier, lost of noise from people (drunk?) two days we didn't have hot water until after 7 pm because of broken pipes, they never advise us. The club the playa was great!!! And the beach was great. They didn't gave me the discount card for the restaurant until after the 5th day of my stay!
Miriam, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Esmeralda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff ready to meet your needs with a friendly smile, clean place and well taken care of..
martin, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

The natural vegetation around the hotel it was so nice
ILDEFONSO, 3-night romance trip
Verified Expedia guest review