10/10 Exceptional
11 September 2023
great hotel
Karen
Karen, 2-night trip
Verified Hotels.com guest review
Capsis Astoria Heraklion Hotel
4-star hotel with 3 restaurants, near Heraklion Port
Choose dates to view prices
Capsis Astoria Heraklion Hotel
Photo gallery for Capsis Astoria Heraklion Hotel
Overview of Capsis Astoria Heraklion Hotel
8.2 out of 10 Very good
8.2/10 Very good
Property highlights
- Restaurant
- Bar
- Pool
- Pet-friendly
- Gym
- Parking available
11 Eleftherias square, Heraklion, Crete Island, 71201
Main amenities
- Daily housekeeping
- Near the beach
- 3 restaurants and 2 bars/lounges
- Rooftop terrace
- Breakfast available
- 24-hour fitness centre
- Valet parking
- Seasonal outdoor pool
- Pool bar
- 24-hour room service
- 2 coffee shops/cafes
- In-room childcare
For families
- Children stay free
- Free cots/infant beds
- In-room childcare (surcharge)
- Fridge
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Junior Suite, Balcony
Junior Suite, Balcony
View all photos for Superior Room, Balcony
Superior Room, Balcony
View all photos for Executive Suite, Accessible
Executive Suite, Accessible
View all photos for Executive Double or Twin Room
Executive Double or Twin Room
View all photos for Superior Room
Superior Room
View all photos for Business Suite, Balcony
Business Suite, Balcony
View all photos for Economy Room (Special Offer)
Economy Room (Special Offer)
View all photos for Superior Triple Room, Balcony
Superior Triple Room, Balcony
View all photos for Family Room
Family Room
About this area
What's nearby
- In a state park
- Heraklion Port - 15 min walk
- Heraklion Archaeological Museum - 1 min drive
- Palace of Knossos - 8 min drive
Getting around
Restaurants
- Τυράκι - 2 min walk
- Ξενοδοχειο Astoria Capsis - 1 min walk
- Χάλαβρο Open Bar - 2 min walk
- Ntoré Gastronomy & Symposia - 2 min walk
- Fix Cafe - 3 min walk
About this property
Capsis Astoria Heraklion Hotel
Languages
English, French, German, Greek, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.
At a glance
Hotel size
- 131 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets allowed (dogs only, 1 total, up to 11 lb per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Secured covered on-site valet parking (EUR 12 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
- 3 restaurants
- 2 bars/lounges
- 2 coffee shops
- Poolside bar
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Childcare in room (surcharge)
What to do
- Private winery tours
- Beach nearby
- Bike rentals nearby
- Ecotours nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Sailing nearby
- Scuba-diving nearby
- Scooter/moped hire nearby
- Skydiving nearby
Working away
- 24-hour business centre
- 3 meeting rooms
- Computer station
- Conference centre (4650 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car hire
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bike hire
- Pool loungers
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 1966
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Library
- Television in common areas
- 24-hour fitness centre
- Seasonal outdoor pool
- Arcade/games room
- Banquet hall
- Reception hall
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairwells
Room amenities
Be entertained
- 32-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning and heating
- Electric kettle
- Slippers
- Iron/ironing board (on request)
Sleep well
- Pillow menu
- Down duvet
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Free cot/infant bed
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Bath or shower
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
- Phone
- Electrical adapters/chargers
Food and drink
- Fridge
- Free bottled water
- High chair
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Cafe Capsis – This bistro specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Erofilli – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
AegeanView Pool Bar/Resto – This beach restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 3.00 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
- Covered valet parking costs EUR 12 per day
Pool, spa, & gym (if applicable)
- Pool access available from 10:30 AM to 8:00 PM
- The seasonal pool is open from May to October
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Heraklion
Capsis Astoria
Hotel Astoria Capsis
Capsis Astoria Heraklion Hotel Crete
Astoria Capsis Heraklion
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion
Frequently asked questions
Reviews
8.2
Very good
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 September 2023
very good.
RONEN
RONEN, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 August 2023
Ronald
Ronald, 2-night trip
Verified Hotels.com guest review