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Sheraton Santo Domingo Hotel

4-star4 stars
365 George Washington AvenueSanto DomingoDistrito Nacional10205Dominican Republic

4-star hotel with casino, near National Palace
  • Free WiFi in lobby and free parking
  • Excellent Food
Great pool
Great location
Tasty breakfast
Value for money
Value for money could be better
326See all 326 reviews
From 1,923 reviewsTripAdvisor Traveller Rating

Sheraton Santo Domingo Hotel

from €109
  • Standard Room
  • Deluxe Room
  • The Level
  • Junior Suite
  • Suite
  • XXX
  • XXX S Special Promo
  • XXX Special Promo
  • X Super Sale Room
  • XX Standard Special Promo
  • X-Standard Special Promo
  • X-Standard Special Promo
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed, Executive Level
  • Suite
  • Junior Suite
  • Deluxe Room, 2 Queen Beds
  • Executive Room, 2 Queen Beds, Executive Level
  • Classic Room
  • Standard Room
  • Executive Room
  • Junior Suite
  • Suite, 1 Bedroom
  • Deluxe Room, Ocean View
  • Club Floor, Ocean View
  • Junior Suite, Balcony, Ocean View (Sheraton Club)
  • Standard Room, Partial Ocean View
  • Suite, Balcony, Ocean View (Sheraton Club)
  • Traditional Room

About Sheraton Santo Domingo Hotel

Affordable hotel with outdoor pool, near Colonial Zone

Historic Santo Domingo
The Sheraton Santo Domingo Hotel is at the eastern end of Santo Domingo in the beachside El Malecón district. There's free valet parking at the hotel if you're driving from Las Américas International Airport, 24 km away. The historic Colonial Zone, a UNESCO World Heritage Site, is 2 km away.

Center of culture
The Colonial Zone, with its rich history and imposing 16th-century buildings, is a must-see stop. You walk the same streets as Christopher Columbus did on your way to beautiful Cathedral of Santo Domingo or Alcázar de Colón, a palace originally built by the son of Columbus.

Towers of amenities
Two restaurants and a casino captivate guests, as do the bar and lounge. In addition to the full-size outdoor pool with a sundeck for lounging, there's also a pool for kids. The hotel also has a spa and well-equipped fitness center.

Views of the Caribbean
Guestrooms have views of the Caribbean Sea and most have balconies to catch fresh-air breezes. Sleek, modern furniture complements state-of-the-art amenities such as WiFi (surcharge), minibars, and flat-screen TVs. Premium bedding helps ensure a good night of sleep.

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 11 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • Up to 30 lb


  • Free WiFi in public areas

  • WiFi in rooms *



  • Airport shuttle (available 24 hours) *


  • Free valet parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Sauna
  • Casino
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5355
  • Conference space size (meters) - 497
  • Conference center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Cafe Casabe Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sheraton Santo Domingo Hotel’s small print

Also known as

  • Hotel Magna 365
  • Hotel Magna 365 Santo Domingo
  • Magna 365
  • Magna 365 Hotel
  • Magna 365 Santo Domingo
  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 50

Late check-out can be arranged for an extra charge of USD 50

Refrigerators are available for USD 25.60 per night

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)

WiFi is available in guestrooms for USD 12 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Santo Domingo Hotel


  • In Gascue
  • National Palace (25-minute walk)
  • Cathedral of Santo Domingo (27-minute walk)
  • Parque Colon (28-minute walk)
  • Alcazar de Colon (35-minute walk)
  • El Obelisco Macho (6-minute walk)
  • Hostos Park (9-minute walk)
  • Guibia Beach (11-minute walk)

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) 27-min drive
  • Santo Domingo (JBQ-La Isabela Intl.) 30-min drive
  • Joaquin Balaguer Station 23-min walk
  • Amin Abel Station 30-min walk
  • Free self parking
  • Free valet parking
  • Free extended parking
  • Limited parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 326 reviews

Sheraton Santo Domingo Hotel
Very disappointed
The room smelled like mildew and bugs swarmed around the lights at night...
Bobby, us2 night trip
Sheraton Santo Domingo Hotel
The hotel in genersl was fantastic!
Excelent service! Elias, the bagage Gentlenan, was very good in service
Gilberto, us2 night romance trip
Sheraton Santo Domingo Hotel
Great option in Santo Domingo
Nice hotel, the deluxe room is very nice. Bathroom is a little small, but everything else is great. Didn't hear any outside construction noise, and the casino next door was a nice surprise for my parents. Buffet was $35, and looked like a nice spread. Tried to save some money and ordered ala carte, which wasn't very good unfortunately. Pasta was bland/thick/pasty, but they made up for it with a yummy dessert. Customer Service here is excellent, from front desk to restaurant staff. Would stay here again, just eat in colonial zona or splurge on their buffet.
Amy, us1 night trip
Sheraton Santo Domingo Hotel
Beautiful hotel mostly business guests
No complaints, my wife and I️ asked for a king size bed but the front desk said there were non available unless we paid more
benjamin, us2 night romance trip
Sheraton Santo Domingo Hotel
My stay was amazing. The staff was very courteous and made my stay a very pleasant one. I would love to stay at this hotel again should I return.
Dedric, us3 night trip

See all reviews

Sheraton Santo Domingo Hotel

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