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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sheraton On The Falls Hotel

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with water park, near Oakes Garden Theatre
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great check-in experience and excellent stay! The room was lovely and the location was…Mar 30, 2020
  • My stay was enjoyable Mar 13, 2020

Sheraton On The Falls Hotel

from €100
  • Room, 2 Queen Beds, No View
  • Room, 1 Queen Bed, No View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, City View
  • Room, 2 Queen Beds, View
  • Room, 1 Queen Bed, View (Partial Falls View)
  • Room, 2 Queen Beds, View (American Falls View)
  • Room, 2 Queen Beds, View (Falls View)
  • Deluxe Room, 2 Queen Beds, View (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, View (Falls View, High Floor)
  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

What’s around Sheraton On The Falls Hotel

Landmarks

  • Heart of Niagara Falls
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 8 min walk
  • Oakes Garden Theatre - 2 min walk
  • Crystal Caves - 4 min walk
  • Horseshoe Falls - 1.2 mi / 1.9 km

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls Station - 8 min drive
  • Niagara Falls Station - 9 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Golfing nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel’s small print

Also known as

  • Falls Sheraton
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel

Policies

  • Pool access available from 8:00 AM to 10:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs CAD 35 per night with in/out privileges

    Valet parking costs CAD 55 per night with in/out privileges

    Rollaway beds are available for CAD 25.0 per stay

    Buffet breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

    WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton On The Falls Hotel

    • Is there a pool at Sheraton On The Falls Hotel?
      Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton On The Falls Hotel?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Sheraton On The Falls Hotel?
      Yes. Self parking costs CAD 35 per night. Valet parking costs CAD 55 per night.
    • What are the check-in and check-out times at Sheraton On The Falls Hotel?
      You can check in from 4 PM to midnight. Check-out time is noon.
    • Is there an onsite casino at Sheraton On The Falls Hotel?
      Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
    • What is there to do near Sheraton On The Falls Hotel?
      Recommended spots to visit include Oakes Garden Theatre (2-min walk) and Casino Niagara (3-min walk), along with Crystal Caves (4-min walk) and Fallsview Indoor Waterpark (8-min walk).
    • Are there restaurants at or near Sheraton On The Falls Hotel?
      Yes, there are 3 onsite restaurants. Nearby restaurants include CCSwirls (1-min walk), Fallsview buffet (1-min walk), and Hard Rock Cafe (1-min walk).

    Recent reviews

    Very Good 8.2 From 4,318 reviews

    Very Good 8.0
    Shower and jacuzzi too small!
    Our room was nice, clean and modern and well maintained. Toilet paper was only single ply which makes it feel cheap considering what the room costs. My wife and I like to enjoy showers and jacuzzi together but the shower is a corner shower with hardly enough room for one person let alone husband and wife. The jacuzzi was also not large enough for two to enjoy together. The small shower and jacuzzi was disappointing.
    David, ca2 night trip
    Fair 4.0
    Sheraton On The Falls Review
    Unfitting was disappointed with our stay this past weekend. There is a lot of construction in and around the hotel and that made it confusing to get around. Also, the temperature in our room would never adjust appropriately and it was incredibly hot. Unfortunately it didn’t matter what temperature we set it to, it remained hot, which made our sleeps very uncomfortable. In addition, our fridge was barely cool and I had to discard a lot of food that I had brought for snacks. Lastly, the parking costs were very expensive and it seemed the system was not working. Each time we left the parking garage we had to give our hotel name, room number, last name and plate number.
    ca2 night family trip
    Good 6.0
    I got a room with a city view and our view was mainly of the other half of the hotel building and back off the casino, not the best
    Jessica, us2 night trip
    Very Good 8.0
    We had a great stay always love coming here - although
    KAILEY, us1 night family trip
    Exceptional 10.0
    Awesome place and an awesome Valet!
    We had a great time despite our daughter having a concussion the day we arrived (from elsewhere) we were able to make the most of our weekend. We want to shout out to Tyree (sorry if I spelt his name wrong) in Valet! He was absolutely amazing and so helpful upon arrival and the following day. Dealing with an injured little one he was so compassionate and helped us with all we needed. Huge props to him
    Natasha, ca3 night family trip
    Very Good 8.0
    Great location!!
    Great for Families, friendly staff and awesome location!!
    Oscar, us1 night family trip
    Poor 2.0
    We booked a king room with a view and were told we have no rooms available or an upgrade. Very disappointed with the entire visit. I will never book this hotel again.
    Melissa, ca1 night trip
    Poor 2.0
    Jack hammer as alarm clock
    Every time someone upstairs went to the restroom you would know. Was awaken by construction noise which gave me a severe headache. Find out the currency exchange first before booking would have saved me a lot if I knew.
    us1 night family trip
    Good 6.0
    leftovers from previous guest in fridge.
    The condition of the room is a bit old, but I understand since it’s an old hotel. But I found leftovers muffins from previous guest who stayed in the same room in the fridge, which shocked me! The other morning, when we were trying to make coffee, we found coffee leftover in the machine. I really don’t think the room keeper was cleaning the room carefully. We missed the breakfast and ask the front desk if there is any coffee shop to buy a muffin or croissont for my son, but he said I have to walk out the hotel, I don’t want to put on my jacket so I just go back to the room. After I brought all my luggages to the lobby and found there is a Starbucks right beside the elevator... I feel really mad because the guy at front desk just told me I have to walk out the building... One last thing to talk about is the Selfparking, way too far and the traffic takes us 30 minutes from the traffic light to the parking lot. My stay is not that happy this time, maybe I won’t come back to this hotel again.
    Xiaoyang, ca1 night family trip
    Very Good 8.0
    Not thrilled
    Checkin was a nightmare. Way too slow to check in. Was told by a very rude and unhelpful man at entrance that could download app and do express checkin. I downloaded app but it didnt work, as was the experience for many guests in line around me. Your app is very ineffective and useless and just caused more frustration and anxiety. Also, a hotel employee knocked at my door at 1030 am on monday to ask when im leaving. I was under the impression i had to noon to checkout. Very irritating as we were still sleeping. Not impressed
    christina, ca1 night trip

    Sheraton On The Falls Hotel

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