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1 room, 2 adults

Sonesta ES Suites Charlotte Arrowood

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Free WiFi
  • Microwave
7925 Forest Pine Drive, Charlotte, NC, 28273, United States of America

3-star hotel in Arrowood with 24-hour fitness
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

North Carolina may have travel restrictions in place due to COVID-19. 

  • All good.Feb 22, 2021
  • The couches with disgusting the rooms were nasty they weren’t clean very well the place…Jan 24, 2021

Sonesta ES Suites Charlotte Arrowood

from €76
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms
  • Studio Suite, 1 King Bed

What’s around Sonesta ES Suites Charlotte Arrowood

Landmarks

  • In Arrowood
  • United States Citizenship and Immigration Services office - 3.8 mi / 6 km
  • Quail Hollow Club - 4.5 mi / 7.2 km
  • Carowinds Theme Park - 6 mi / 9.7 km
  • Charlotte Premium Outlets - 6.3 mi / 10.2 km
  • NASCAR Hall of Fame - 8 mi / 12.9 km
  • Charlotte Motor Speedway - 22.3 mi / 35.9 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 14 min drive
  • Concord, NC (USA-Concord Regional) - 29 min drive
  • Charlotte Station - 14 min drive
  • Gastonia Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • North Carolina may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

  • Restrictions apply*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free reception
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Picnic area
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 39-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Sonesta ES Suites Charlotte Arrowood’s small print

Also known as

  • Sonesta Arrowood Charlotte
  • Sonesta ES Suites Charlotte Arrowood Hotel
  • Sonesta ES Suites Charlotte Arrowood Hotel
  • Sonesta ES Suites Charlotte Arrowood Charlotte
  • Sonesta ES Suites Charlotte Arrowood Hotel Charlotte
  • Sonesta Charlotte ES Suites Arrowood
  • Sonesta ES Suites Arrowood
  • Sonesta ES Suites Arrowood Hotel
  • Sonesta ES Suites Arrowood Hotel Charlotte
  • Sonesta ES Suites Charlotte
  • Sonesta ES Suites Charlotte Arrowood
  • Sonesta Suites Charlotte Arrowood
  • Staybridge Suites Charlotte Arrowood Hotel Charlotte

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Pool access available from 10:00 AM to 10:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Mandatory fees

    Deposit: USD 250 per accommodation, per stay

    Optional extras

    Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sonesta ES Suites Charlotte Arrowood

    • Does Sonesta ES Suites Charlotte Arrowood offer free cancellation for a full refund?
      Yes, Sonesta ES Suites Charlotte Arrowood does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites Charlotte Arrowood?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sonesta ES Suites Charlotte Arrowood?
      Yes, there's free self parking.
    • Is there a pool at Sonesta ES Suites Charlotte Arrowood?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM. The swimming pool will be unavailable from May 26 2020 to March 1 2021 (dates subject to change).
    • Are pets allowed at Sonesta ES Suites Charlotte Arrowood?
      Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sonesta ES Suites Charlotte Arrowood?
      You can check in from 3 PM - 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Sonesta ES Suites Charlotte Arrowood?
      Yes. Nearby restaurants include Ruby Tuesday (9-min walk), IHOP (2 mi), and O'Charley's (2.1 mi).
    • What is there to do at Sonesta ES Suites Charlotte Arrowood and nearby?
      Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.

    Recent reviews

    Very Good 8.0 From 933 reviews

    Poor 2.0
    Conditions were not good. Dirty room. Elevator and hallways stunk like an old nursing home.
    Scott, us4 night family trip
    Fair 4.0
    Save your money! Look elsewhere!
    Pictures were deceiving! Furniture was ripped & dirty. Towel rack & toilet paper holder were falling off the wall. Had cold showers. No breakfast as stated (there would be bags of food to grab & go between 0800-1000 & there was nothing). Could hear neighbors yelling, screaming, & slamming doors. Rooms were dirty, trash left behind, hair in both showers. Lamp shade had soda on it. The refrigerator was sticky. No locks on bedroom doors. One bedroom door wouldn't shut. Very disappointed! Plus, there was a $250 refundable deposit that had to be paid up-front & still hasn't been refunded yet!
    Connie, us2 night family trip
    Poor 2.0
    Horrible
    The hotel was lobby, elevator and hallways were dirty. Our room said clean but there was no way it was. If we hadn’t been traveling for 10 hrs in the car i would have left for a different hotel. Staff was friendly and beds were comfortable but i would never recommend this place to anyone.
    Adam, us1 night family trip
    Poor 2.0
    HORRIBLE
    HORRIBLE. Stayed here before and had no issues which is why we opted to stay again. Not sure what has happened to this place but it has gone completely downhill. There were bugs in both rooms. 7 nights we paid for and had no hot water the entire time. Guest services did not care when we called to inquire. Cigarette smell wrecked throughout the entire hotel. The rooms, the stairwell, the hallways. Customer service essentially nonexistent. No one seemed to care enough to help or do their job. All the towels had stains. It seemed as if the place hadn’t been cleaned in a very long time. We brought our own Clorox wipes and Lysol spray and cleaned the place. Unacceptable for the $1300 we paid. Will NEVER stay here again. Extremely disappointed in Sonesta Es Suites Arrowood. Save your money and go elsewhere. DO NOT give this hotel a cent of your money because you will be disappointed.
    Alexander, us7 night trip with friends
    Poor 2.0
    Filthy!!!!
    TERRIBLE!!! It was suppose to be a weekend getaway for my children since being cooped up in the house due to covid.. Our first room had hair in the beds toilet seat broke, I almost fell in the toilet. Carpet filthy, chair filthy pet hair all over the place. Just nasty!!! Bathrooms floor had not been mopped dirt on the floor. Complained several times finally transferred to another nasty room after giventhe run around. Not knowing pets were allowed in every room I now understand the filth. even asked for a room that pets were not in.. you would think that they would take more time in cleaning rooms during this pandemic and they DO NOT!! We even went to Walmart to purchase our own cleaning supplies to make it comfortable for us. The kitchen bathroom living area and bedrooms was unacceptable for us. Would not give us a refund to transfer to another hotel or discounted our rooms. Almost 400 dollars for 2 nights pluse 250 hold on a raggedy room is ridiculous!!!!
    Dontae, us2 night family trip
    Good 6.0
    Dirty room.
    Dirty toilet and walls, no worth it for the price.
    Thomas, us1 night family trip
    Very Good 8.0
    Quick stay
    The ladies at check in were all so nice.
    Juditte, us1 night trip
    Poor 2.0
    Property was Dirty, Motel 6 quality Hilton pricing
    Chauncee, us7 night family trip
    Poor 2.0
    The room had a smell to it I had to go to Walmart to buy cleaning supplies so I clean the room myself. I will not go back we was not happy with the stay at all.
    Sara, us2 night family trip
    Good 6.0
    What makes this property pull people back in is honestly the staff. The staff is super nice and very personable. I really liked the 2 woman who helped me, BUT THIS HOTEL NEEDS HELP. It really isn't properly cleaned and it needs an update.
    Dominique, us4 night romance trip

    Sonesta ES Suites Charlotte Arrowood