RACV Royal Pines Resort Gold Coast

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Water park
View from room

Overview of RACV Royal Pines Resort Gold Coast

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RACV Royal Pines Resort Gold Coast

5.0 star property
Luxury hotel with 2 bars/lounges, near Carrara Sports Complex

9.2/10 Superb

972 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Ross Street, Benowa, QLD, 4217
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Breakfast available
  • 5 outdoor tennis courts
  • Health club
  • Children's pool
  • Waterslide
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Benowa
  • Carrara Sports Complex - 29 min walk
  • Metricon Stadium - 2 min drive
  • Emerald Lakes Golf Club - 2 min drive
  • Pindara Private Hospital - 5 min drive
  • Southport Golf Club - 5 min drive
  • Chevron Island - 6 min drive
  • Lakelands Golf Club - 7 min drive
  • Palm Meadows Golf Course - 7 min drive
  • Arts Centre Gold Coast - 7 min drive
  • Griffith University, Gold Coast Campus - 7 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive
  • Helensvale Station - 12 min drive
  • Varsity Lakes Station - 16 min drive
  • Gold Coast City Coomera Station - 18 min drive

About this property

RACV Royal Pines Resort Gold Coast

Placing you within a 10-minute drive of Cavill Avenue, RACV Royal Pines Resort Gold Coast features a golf course and a free water park. You can visit the spa to indulge in hot stone massages, body wraps or aromatherapy, and Kalinda Restaurant serves breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the comfortable beds and overall value.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis lessons
  • Golf lessons
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • 27 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Golf pro shop on site
  • 5 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Grab bar near toilet

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Russian

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open selected days.

Dining

Kalinda Restaurant – This restaurant only serves breakfast.
Trattoria Amici – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Arakawa Japanese – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
Panorama – On-site café. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between AUD 34 and AUD 34 for adults, and AUD 10 and AUD 34 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

RACV Royal Pines Resort Benowa
RACV Royal Pines Resort
RACV Royal Pines Benowa
RACV Royal Pines
RACV Royal Pines Resort Gold Coast, Australia - Benowa
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Gold Coast Benowa
RACV Royal Pines Gold Coast
RACV Royal Pines Resort Gold Coast Australia - Benowa
Racv Royal Pines Ashmore
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Lovely thanks
Very clean and presentable. Great stay.
Daniel, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

FRANCIS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Brianna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
What a beautiful hotel! Great service and a perfect place to stay.
sarah, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Okay, but not fantastic
Hotel room was dated, but comfortable, but the carpet was so worn by the balcony you could feel the nails through it! Everything worked except for the wifi, apparently as it was so busy it couldn’t cope, so if you want wifi in your room, maybe go somewhere else if it’s a busy period. Food options were good for adults, but limited for younger children. I can see it being good for families with late primary aged children or teens, but for younger children it’s a bit limited. The evening holiday kids’ club looks good, but runs for limited hours and you have to book the restaurant for an early sitting if you want to use it.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasing and comfortable family holiday
This resort is excellent for families as it has a number of amenities such as a pool, jumping pillow, a choice of eateries and a kids club. The hotel rooms are fairly old but definitely are comfortable. The only thing the room could have improved on was cleanliness. The surfaces were dusty, especially the shelves and furniture.
Dannielle, 7-night family trip
Verified Hotels.com guest review