Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ennetbuergen, Canton of Nidwalden, Switzerland
1 room, 2 adults

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Burgenstock 1, Ennetbuergen, NH, 6363, Switzerland

Luxury hotel with full-service spa, connected to the convention center, near Burgenstock
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Amazing Great evening at the oak Even beautiful if rainySep 4, 2020
  • it was worth every single penny this is the most beautiful hotel I've ever been! the view…Sep 15, 2019

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

from €846
  • Deluxe Room, Mountain View (Partial Lake/Mountain View)
  • Lakeview Bay Suite and SPA Access
  • Senior Suite (Buergenstock)
  • Grand Suite (Buergenstock)
  • Suite (Spa)
  • Family Suite
  • Penthouse
  • Presidential Suite
  • Royal Suite (Buergenstock)

What’s around Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Landmarks

  • Burgenstock - 22 min walk
  • Hammetschwand Lift - 19 min walk
  • Stanserhorn Cable Car - 6.6 mi / 10.5 km
  • St. James Way - 6.7 mi / 10.8 km
  • Klewenalp Cable Car - 8.1 mi / 13 km
  • Brunni Cable Car - 8.5 mi / 13.7 km
  • Chapel Bridge - 11.9 mi / 19.1 km
  • KKL Lucerne - 12.5 mi / 20.2 km

Getting around

  • Zurich Airport (ZRH) - 32.7 miles/52.6 km
  • Hergiswil Station - 16 min drive
  • Lucerne Station - 23 min drive
  • Sarnen Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite valet parking (CHF 40 per night)

  • Onsite extended parking (CHF 40 per night)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast
  • 12 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Golf lessons on site
  • Golf driving range on site
  • Ice skating on site
  • Playground on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 107640
  • Conference space size (meters) - 10000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alpine Spa. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts -
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Ice skating on site
  • Playground on site
  • Tennis lessons on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa’s small print

Also known as

  • Buergenstock Hotel Ennetbuergen
  • Buergenstock Hotel Alpine Spa
  • Buergenstock Hotel
  • Park Hotel Buergenstock Resort
  • Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
  • Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
  • Bürgenstock Hotels Bürgenstock Alpine Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

Reservations are required for golf tee times and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 6.10 per person, per night

Pet deposit: CHF 60 per night

Optional extras

Valet parking costs CHF 40 per night

Extended parking costs CHF 40 per night

Rollaway beds are available for CHF 225.0 per night

Cribs/Infant beds are available for CHF 50.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 60 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

  • Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offer free cancellation for a full refund?
    Yes, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    Yes, there's free self parking.
  • Is there a pool at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    Yes, there are 2 indoor pools, an outdoor pool, and a children's pool.
  • Are pets allowed at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    Yes, cats and dogs are welcome. There's a charge of CHF 60 per pet, per night, and there's also a deposit of CHF 60 per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    Yes, there are 12 onsite restaurants. Nearby restaurants include Hafenrestaurant (5.2 mi), Aiola Harissenbucht Stansstad (5.3 mi), and Brasserie Le Mirage (5.8 mi).
  • Is airport shuttle service offered by Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    Yes, an airport shuttle is available. The charge is CHF 950 per vehicle one way.
  • Is there an onsite casino at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
    No, this hotel doesn't have a casino, but Grand Casino Lucerne (5 mi) is nearby.

Recent reviews

Exceptional 9.6 From 123 reviews

Exceptional 10.0
Amazing Resort and Spa
A must visit resort, will definitely return, everything was marvelous.
Eldar, us1 night trip
Exceptional 10.0
My wife and I stayed here during our honeymoon and had the most incredible experience. We got the Burgenstock Boat across Lake Lucerne and then the Funicular up the mountain. We were kindly escorted to our Executive room with Panorama view (to which we were very kindly upgraded to for our honeymoon by Andreas). The room was beautifully furnished with an incredible view over the lake and mountains. The fireplace was a great addition and was also visible from the bathtub. The bathroom was large and spacious with excellent amenities. There was a huge variety of options at breakfast and the food was delicious. We were made a customized fresh juice by the cheerful Giudetta which was amazing. The view from breakfast is also incredible if you get a seat by the window. What we enjoyed most about the hotel were the amazing spa facilities including the infinity pool (which is heated). My wife loved the fact that you could go into the outdoor infinity pool and then back into the heated indoor area without leaving the pool. There were also multiple other areas to enjoy and we loved our cacao and honey body scrub. All in all, this was the most amazing hotel we've experienced and we can't wait to return!
Sukhman, au2 night trip
Very Good 8.0
Everything was perfect except when I went down to the front desk because my key card suddenly stopped working and the guy working at the front desk asked me 3 times where my hotel was and if it was the palace hotel. I clearly showed him the key card that belonged to the alpine spa and said my hotel is here. I felt judged based on how I looked and offended.
Kassie, us1 night trip
Good 6.0
Beautiful but there were flies everywhere in the rooms and eating food.That was unpleasant
BB, us3 night family trip
Exceptional 10.0
It was amazing! Best Service!
Yan, us1 night family trip
Good 6.0
Lobby restaurant is not good and lot of flys fly around, very bad condition. Early check out was very slow and computer system not working and was not able to print the bills. Supposed to send the bills by email, not received yet.
Jui-tsung, gb1 night romance trip
Exceptional 10.0
Best hotel ever
Everton, gb2 night romance trip
Exceptional 10.0
Will be tough to top!
Worth every outrageous penny! This hotel is not so much a hotel as a once in a lifetime experience. Of course, the rooms are lovely, 5-Star, with jaw dropping views. But that is just the start. What really sets this place apart Is the 2-story spa with indoor/outdoor infinity pool. Rain or shine (and we had both), the S.p.A. sparked a lot of vacation joy. We had very high expectations and the Bürgenstock exceeded them In every way.
Wendy, us3 night family trip
Exceptional 10.0
Too strict for photo taking at Alpine Spa. We arrive late, thus can only use it after 5pm, which already past the photo time, but it was empty, so we took some photos but got scold by staffs, and forbid us from taking anymore photos even the pool is empty and we were disturbing nobody.
Marc, hk1 night romance trip
Exceptional 10.0
very nice but confuse with free mini bar
KULWADEE, th1 night family trip

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa