Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

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2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Lake View Panoramic Suite with Spa Access | Living area | Flat-screen TV, fireplace

Overview of Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

5.0 star property
Ennetbuergen ski-in/ski-out hotel with 12 restaurants and spa

9.6/10 Exceptional

147 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €1,527
Price available on 05/10/2022
Map
Bürgenstock, Ennetbuergen, 6363
Main amenities
  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • 12 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • 2 spa tubs
  • Free children's club
  • Ski passes
  • 1 outdoor and 2 indoor tennis courts
  • 24-hour health club
  • Sauna
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Choose dates to view prices

About this area

What's nearby

  • Burgenstock - 6 min drive

Getting around

  • Zurich Airport (ZRH) - 65 min drive
  • Stansstad Station - 14 min drive
  • Hergiswil Station - 17 min drive
  • Alpnachstad PB Station - 20 min drive
  • Airport shuttle (surcharge)

About this property

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa

5-star luxury hotel by the lake, rejuvenated in 2017
Consider a stay at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa and take advantage of a free breakfast buffet, 9 holes of golf and a round-trip airport shuttle. With amenities such as ski-in/ski-out access and ski passes, this hotel is a great place to hit the slopes. Indulge in a facial, a Swedish massage and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Enjoy the 24-hour health club, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and an outdoor pool
  • Free self-parking, plus valet parking (surcharge) and extended parking (surcharge)
  • 2 indoor tennis courts, a lift and a 24-hour front desk
  • Tennis lessons on site, meeting rooms and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 102 rooms include comforts, such as 24-hour room service and fireplaces, as well as perks, such as pillow menu and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Cots/infant beds, coffee/tea makers and heating

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (CHF 40 per night)
  • On-site extended parking (CHF 40 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Golf lessons
  • Ice skating
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledging nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (107640 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • 9 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • 2 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Bathroom emergency pull cord

Languages

  • Arabic
  • Chinese (Mandarin)
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish
  • Thai
  • Ukranian

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski lifts nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.75 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for CHF 63.0 per night
  • Rollaway beds are available for CHF 225.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 60 per night
  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Valet parking costs CHF 40 per night
  • Extended parking costs CHF 40 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Also known as

Buergenstock Hotel Alpine Spa Ennetbuergen
Buergenstock Alpine Spa Ennetbuergen
Buergenstock Alpine Ennetbuer
Bürgenstock Alpine Spa
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa offer free cancellation for a full refund?
Yes, Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa on 5 October 2022 start from €1,527, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, there are 2 indoor pools, an outdoor pool and a children's pool.
Are pets allowed at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, cats and dogs are welcome. There's a charge of CHF 60 per pet, per night, and there's also a deposit of CHF 60 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, an airport shuttle is available. The charge is CHF 950 per vehicle one way.
What are the check-in and check-out times at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (5 mi) is nearby.
What is there to do at Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa and nearby?
Have fun with on-site winter activities such as ice skating, and in warmer months, enjoy a round of golf at the golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa also has an outdoor pool, a 24-hour health club and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa?
Yes, there are 12 on-site restaurants. Nearby restaurants include Taverne 1879 (4-min walk), Verbena (7-min walk) and zum Beck (5 mi).
Does Bürgenstock Hotels & Resort - Bürgenstock Hotel & Alpine Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.3/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

4/10 Fair

haifa, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect is not enough praise!
Wow, what more is there to say. Everything was perfect, do much so that we will be returning in August 2022.
linda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb
Very clean, the staff was friendly and the view is magnificent
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Great evening at the oak Even beautiful if rainy
Philippe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review