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Bürgenstock Hotel & Alpine Spa

5.0 star property
Ski-in/ski-out hotel with spa, near Burgenstock

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Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, pool loungers
Outdoor dining
Lounge
Deep-soaking bathtub, rainfall showerhead, designer toiletries
2 indoor pools, outdoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional
Nestled close to Burgenstock, Bürgenstock Hotel & Alpine Spa is a luxurious haven offering a free breakfast buffet and 12 on-site restaurants. Unwind at the golf course, poolside bar or indulge in rejuvenating spa treatments like body scrubs and massages. Enjoy ski-in/ski-out access and stay active with ice skating, bike rentals, tennis courts or relax at one of the indoor pools.

Popular amenities

  • Pool
  • Ski facilities
  • Bar
  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • 12 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • 2 hot tubs
  • Free children's club
  • Ski passes
  • 1 outdoor and 2 indoor tennis courts
  • 24-hour health club
  • Sauna

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is €991
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Lake view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine Deluxe

Heritage Alpine Deluxe

Heritage Alpine Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Mountain view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Prestige room with Terrace and Spa access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Prestige room with Terrace and Spa access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Lake view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Lake view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Deluxe with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Deluxe with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access | View from room

Contemporary Lake view Premium Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access | View from room

Contemporary Family Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 89 sq m
  • Sleeps 4
  • 2 King Beds

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9.8 out of 10, Exceptional, 28 reviews
The price is €886
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13 May - 14 May
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About the area

Map
Bürgenstock, Ennetbuergen, 6363

What's nearby

  • Hammetschwand Lift - 4 min drive - 1.9 km
  • KKL Lucerne - 24 min drive - 19.3 km
  • Chapel Bridge - 24 min drive - 19.2 km
  • Lucerne Town Hall - 25 min drive - 19.9 km
  • Swiss Transportation Museum - 27 min drive - 21.7 km

Getting around

  • Zurich Airport (ZRH) - 75 min drive
  • Stansstad Station - 14 min drive
  • Hergiswil Station - 17 min drive
  • Alpnachstad PB Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Restaurant Flugfeld - ‬10 min drive
  • ‪Restaurant Al Porto - ‬15 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Bürgenstock Hotel & Alpine Spa allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 12 restaurants and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. Other highlights at this luxurious hotel include 2 indoor pools, a golf course and an outdoor pool. Ski passes are also available. Fellow travellers say great things about the helpful staff.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukranian

At a glance

DONE

Hotel size

    • 211 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 40 per night)
    • On-site valet parking (CHF 40 per night)
    • On-site extended parking (CHF 40 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Golf lessons
  • Ice skating
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Snorkelling nearby
  • Sledging nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (107640 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf clubs on-site
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • 24-hour health club
  • Golf course on-site
  • Golf driving range on-site
  • An outdoor pool
  • 2 indoor pools
  • Full-service spa
  • 2 indoor tennis courts
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Bathroom emergency pull cord
  • Hardwood flooring in room

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski lifts nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 950 per vehicle (one way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for CHF 50.0 per night
  • Rollaway beds are available for CHF 225.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 60 per night
  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Self-parking costs CHF 40 per night
  • Valet parking costs CHF 40 per night
  • Extended parking costs CHF 40 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Buergenstock Hotel Alpine Spa Ennetbuergen
Buergenstock Alpine Spa Ennetbuergen
Buergenstock Alpine Ennetbuer
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotel & Alpine Spa offer free cancellation for a full refund?

Yes, Bürgenstock Hotel & Alpine Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bürgenstock Hotel & Alpine Spa?

Yes, there are 2 indoor pools, an outdoor pool and a children's pool.

Are pets allowed at Bürgenstock Hotel & Alpine Spa?

Yes, cats and dogs are welcome. There's a charge of CHF 60 per pet, per night, and there's also a deposit of CHF 60 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Bürgenstock Hotel & Alpine Spa?

Yes. Self-parking costs CHF 40 per night. Valet parking costs CHF 40 per night. Extended parking costs CHF 40 per night.

Is an airport shuttle service offered by Bürgenstock Hotel & Alpine Spa?

Yes, an airport shuttle is available. The charge is CHF 950 per vehicle one way.

What are the check-in and check-out times at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Bürgenstock Hotel & Alpine Spa?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (25-min drive) is nearby.

What is there to do at Bürgenstock Hotel & Alpine Spa and nearby?

Have fun with on-site winter activities such as ice skating, and in warmer months, enjoy a round of golf at the golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa also has an outdoor pool, a 24-hour health club and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Bürgenstock Hotel & Alpine Spa?

Yes, there are 12 on-site restaurants.

Does Bürgenstock Hotel & Alpine Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

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Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Spa
Service staff
View
Infinity pool
Food

What guests liked

  • The spa offers breathtaking views, luxurious amenities, and exceptional service. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very good hotel to stay
Pavel, 2-night trip

10/10 Exceptional

Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Bradley, 3-night trip

10/10 Exceptional

Amazing hotel with amazing food!
Seungeun, 2-night trip

10/10 Exceptional

Outstanding quality of service, amenities, and overall experience!
Petar, 1-night trip

10/10 Exceptional

World Class!
Christopher, 2-night trip

10/10 Exceptional

The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Rebekah, 2-night trip

10/10 Exceptional

Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Margaret, 1-night trip

10/10 Exceptional

This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Lourdes, 2-night trip

10/10 Exceptional

Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Exceptional

Nice but too many tourist visiting the hotel
deema, 1-night trip

10/10 Exceptional

Amazing!
Donald, 2-night trip

10/10 Exceptional

One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Theodore, 4-night trip

8/10 Very good

Great staff and great amenities.
Azem, 1-night trip

10/10 Exceptional

Beautiful property and surroundings
Kristin, 3-night trip

10/10 Exceptional

This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.
Jung, 1-night trip

10/10 Exceptional

Great
Eldho, 1-night trip

10/10 Exceptional

Nice service and view

10/10 Exceptional

The Best Ever

It was exceptional. Everything was perfect. The room gorgeously appointed and visually stunning. The food was outstanding. We are coming back with our children and staying longer.
Me and my wonderful husband
An amazing view
After seeing this I immediately bought a bathing suit so I could go there
Heaven
Tanya, 1-night trip

10/10 Exceptional

Great hotel with once in a life infinity pool. The breakfast on the terrace was wonderful, and the service in restaurant was excellent! Definitely something to write home about.
Yan, 2-night trip

10/10 Exceptional

Very kind all the staff and amazing services
Emmanuel, 2-night trip

10/10 Exceptional

Great views and great pool & gym but our rooms were very small.
Joanna, 2-night trip

10/10 Exceptional

Perfect place for a romantic weekend getaway. One of the best Spas in the country.
Timo, 1-night trip

8/10 Very good

the quality of food wasnt perfect it was just acceptable. other than the food everything was perfect
Tina, 2-night trip

10/10 Exceptional

One of a kind
Baher, 1-night trip

10/10 Exceptional

Fabulous stay

This hotel is a true luxurious heaven . Thanks for your hospitality Burgenstock team .
1-night trip