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View all photos for Room, 2 Single Beds, Non Smoking, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking, Garden View

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Garden view

Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Garden view

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Terrace, Garden View

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Pool View

Garden view

Room, 1 King Bed, Terrace, Pool View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, View

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms, Non Smoking, View

  • 180 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

At a glance

Hotel size

  • 277 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:30 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (1776 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Lan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Anna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beatriz, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Definitely NOT a 5 Star!!
Not a 5 star hotel at all. Maybe a 3 star if that! Only good thing was the pool area. Rooms are so old and worn out. Youseef said we are upgrading you to Exec Room and when walked it it was exactly what I booked! He thought it was funny when I went back down the next day! The breakfast is not great again not what is suppose to me 5 Star. Best staff was Miriam and the guards outside the rest were diabolical. No customer service at all. Don’t be fooled by the reception as it’s gorgeous and the pool the rest not great. Plus point was that the Menera Mall is opposite you, so food and shop is good. French and Arabic is spoken very little knew English. I’d say great location and 10m to airport but hotel was not great meaning the rooms and breakfast… this is my opinion
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The welcome by everyone was excellent made to feel that we were going to be looked after very well which actually happened. Breakfast was very good with made to order Moroccan pancakes, lovely freshly cooked bread, lots of fresh fruit, fruit juices and hot and cold meats, cheese, beef sausages and eggs cooked to order as well. Being able to eat outside is always an added bonus over looking the gardens.
Richard, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Fresh paint
Nice property and service. Very well located. Could use some love and fresh paint. Pool is v nice and small gym was an unexpected bonus. Breakfast was great.
Bassem, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Charul, 7-night trip
Verified Expedia guest review

8/10 Very good

Busy modern large hotel with a short taxi ride to central Marrakech. Do not pay more than 20 Dh for a Petit taxi during the day - hard negotiation!
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Old hotel but well maintained
jamal, 1-night family trip
Verified Expedia guest review

6/10 Good

Not coming back
Not worth the money in my opinion. Standard is low. More a 3 star hotel in my opinion. First impressions at arrival was a a dirty hallway and cockroaches, seeing this while staff is showing our to our room upon arrival. I was horrified , and that set the tone for the rest of the week in the hotel. Room was a 3 star room. Bathroom needs updating. Bed not comfortable. Air conditioner was making loud “alarm” sound at night, woke us up every night. Until we shut it off, and slept in the hot room. (35 degrees during the day) By the pool, if you wanted to order food/drinks you had to go looking for a person to take your order, and you had to look for a while, no one in sight. Did not get any proper service as you usually get at a 4 star or up. Ended up going outside for lunch. Breakfast was ok. Only good thing a can say is a it had a decent pool area, and good location.
6-night trip with friends
Verified Hotels.com guest review