Mantra Parramatta

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Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of Mantra Parramatta

UNESCO Sustainable Travel Pledge

Mantra Parramatta

4.5 star property
Luxury aparthotel with outdoor pool, near Rosehill Gardens Racecourse

8.3/10 Very good

2,023 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
Map
Cnr Parkes St And Valentine Av, Parramatta, NSW, 2150
Main amenities
  • 231 smoke-free apartments
  • Weekly housekeeping
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Kitchenette
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Laundry facilities
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Parramatta
  • Rosehill Gardens Racecourse - 25 min walk
  • Westfield Parramatta Shopping Centre - 1 min drive
  • Bankwest Stadium - 3 min drive
  • University of Western Sydney Parramatta Campus - 4 min drive
  • Parramatta Park - 9 min drive
  • Qudos Bank Arena - 7 min drive
  • Baulkham Hills Library - 9 min drive
  • Western Sydney Parklands - 8 min drive
  • Sydney Olympic Park Athletic Centre - 8 min drive
  • Sydney Showground - 9 min drive

Getting around

  • Sydney Airport (SYD) - 39 min drive
  • Sydney Parramatta Station - 5 min walk
  • Parramatta Station - 5 min walk
  • Sydney Harris Park Station - 6 min walk

About this property

Mantra Parramatta

Mantra Parramatta puts you 1.3 mi (2.1 km) from Rosehill Gardens Racecourse and 4.7 mi (7.6 km) from Qudos Bank Arena. Guests can take a dip in the outdoor pool and indulge in massages. A fitness centre and a hot tub are offered, and apartments at this luxurious property have conveniences such as fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 18.00 per day)
  • Wheelchair-accessible parking available
  • Limited on-site parking

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Shampoo
  • Hairdryer
  • Toilet paper
  • Soap
  • Towels provided

Entertainment

  • TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Conference space (2336 square feet)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • 24-hour front desk

Location highlights

  • Near a train station
  • In the business district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • Golf nearby
  • Rafting nearby

Safety features

  • Smoke detector

General

  • 231 rooms
  • 16 floors
  • 2 buildings
  • Individually furnished

Activities

  • Golf
  • Rafting

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 3.5 per cent

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs AUD 18.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Mantra Parramatta Apartment
Mantra Parramatta
Mantra Parramatta Hotel Parramatta
Mantra Hotel Parramatta
Mantra Parramatta Aparthotel
Mantra Parramatta Parramatta
Mantra Parramatta Aparthotel Parramatta

Frequently asked questions

Overall score and ratings

8.3

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6/10 Good

Thought I had been overcharged for the room after checking credit card transactions, was told they charge 5% credit card surcharge which I was not told about when checking in. I’ve referred this to the ACCC as it’s in breach of regulations to charge more than what the bank does. I was given the option to have either two single beds or a king size bed however the bed ended up being queen size. Could smell cigarette smoke in my room at times when I had my window open. Hotel could do with some updating, but better than the last time I stayed when the room was covered in cracks all along the walls
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Room Service issue
Stayed 2 days 3 nights and room service was not provided no one bothered to provide or restock used towels gone and collected from reception
Arise Solar, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay thank you
Marija, 1-night romance trip
Verified Wotif guest review

6/10 Good

Ravi, 7-night trip
Verified Wotif guest review

8/10 Very good

Although the renovation has tried to make the rooms more modern, there’s still the old bath and shower head in the bathroom! Pillows not great but the bed was comfortable and the room was clean. Good close location to what we needed.
Erin, 1-night romance trip
Verified Wotif guest review

6/10 Good

Friendly staff
Tracey, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

My stay
Loved it Only short, but the feeling of comfort was already there with a lovely concierge named Anna.
Mark Ramsay, 1-night trip
Verified Hotels.com guest review

6/10 Good

We were made to wait for more than 2 hours to check in. When asked if we could check out later, we were asked to pay. Not good.
Ghulam R, 2-night romance trip
Verified Wotif guest review

6/10 Good

Tye view was nice
Ayla, 1-night romance trip
Verified Wotif guest review

8/10 Very good

The staff were so friendly and accommodating, the thing that let them down was the state of the hotel communal areas as well as the room. Very very outdated and honestly quite grubby. The hotel is desperate for a face lift.
Laura, 1-night romance trip
Verified Wotif guest review