Hotel El Roble Resort

Photo gallery for Hotel El Roble Resort

Primary image
Indoor pool
Indoor pool
Balcony
Balcony

Overview of Hotel El Roble Resort

Hotel El Roble Resort

3.5 star property
3.5-star hotel in Morelos with spa and indoor pool

8.0/10 Very good

6 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Bathtub
  • Bar
  • Spa
Map
Rancho El Roble Santa Clara de Juarez, S/N San Bartolo Morelos, Morelos, MEX, 50564
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
For families
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 95 min drive

About this property

Hotel El Roble Resort

When visiting Morelos, Hotel El Roble Resort is a great choice to consider. Guests can indulge in massages at the spa, and Hotel Estacion serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Horse riding/hire

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Languages

  • Spanish

Room amenities

Be entertained

  • 44-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA has 1 treatment room. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Hotel Estacion – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 220 for adults and MXN 180 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • Laundry facilities are available for an extra charge of MXN 45 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

There is limited hot water on site.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Property registration number 5550620602

Also known as

Hotel Boutique El Roble
Hotel El Roble Resort Hotel
Hotel Boutique Grand Valeria
Hotel El Roble Resort Morelos
Hotel El Roble Resort Hotel Morelos
Collection O Hotel Boutique Grand Valeria

Frequently asked questions

Overall score and ratings

8.0

Very good

9.3/10

Cleanliness

9.7/10

Staff & service

4.7/10

Amenities

9.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Muy bonito lugar y buenas instalaciones, el único problema fue que no encendieran la caldera para la piscina, el agua estaba Helada.
MARLOM IVAN, 1-night family trip
Verified Expedia guest review

2/10 Poor

Es bonito lugar no tuve mucho tiempo de conocer . Al llegar al hotel no respetaron mi tipo de habitación y que solo había habitación de mayor categoría o me daban una de menor categoría ,me cobraron la habitación de mayor precio y no respetaron el pago con mis puntos de expedía , el agua caliente insuficiente,salía fría y la televisión en otra área incómoda por cierto
mario, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fin de semana relajante
Excelente lugar, muy tranquilo, todo lo necesario para pasar un fin de semana relajante, espacios amplios y muy muy boscoso.
Susana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo Valente
Excelente servio y atención. Instalaciones bonitas y limpias. Sugiero que la alberca Debería de estar climatiza, es uno de sus atracciones principales y el encanto y funcionamiento se pierde al estar sumamente fría y estar en lugar de frío (bosque) también siguiero q todas las habitaciones deberían de tener frigobar (en mi contratación decía q el cuarto si tenía y no, en realidad no había frigo) El frigo también puede ser de mucho ayuda para aprovechar todas las instalaciones que tienen dentro del lugar como Mesas al aire libre, áreas de pic nic. Es un gran lugar hermosa y con mucho espacio.
Gustavo Antonio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Muy buen sitio para descansar
el hotel en general muy bien, el perspnal muy atento y amable... solo un par de detalles. La alberca no estaba climatizada y en una de las habitaciones no servia la TV y una lamapara.
HUGO, 1-night family trip
Verified Hotels.com guest review