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El Tropicano Riverwalk Hotel

3-star hotel with outdoor pool, near River Walk

  • Free WiFi

Restrictions related to your trip

Texas may have travel restrictions in place due to COVID-19.
  • El Tropicano Riverwalk Hotel
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Guest Room
  • Outdoor Pool
1 / 49Outdoor Pool
6.2.Good.
  • The hotel looks nothing like pictures and had to change to three different rooms due to…

    Mar 27, 2020

  • No parking in the obligate used to play a $30 fee for self parking

    Mar 19, 2020

See all 2,203 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 306 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Premium TV channels
  • Television
  • Terrace

What’s around

  • In Downtown San Antonio
  • River Walk - 9 min walk
  • Alamo - 12 min walk
  • Henry B. Gonzalez Convention Center - 16 min walk
  • Market Square - 20 min walk
  • Pearl District - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Poolside
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room
  • Standard Room, 1 King Bed, Accessible, Non Smoking

Location

  • In Downtown San Antonio
  • River Walk - 9 min walk
  • Alamo - 12 min walk

What’s around

Landmarks

  • In Downtown San Antonio
  • River Walk - 9 min walk
  • Alamo - 12 min walk
  • Henry B. Gonzalez Convention Center - 16 min walk
  • Market Square - 20 min walk
  • Pearl District - 25 min walk
  • Tower of the Americas - 26 min walk
  • Alamodome - 32 min walk
  • San Antonio Majestic Theater - 10 min walk
  • San Antonio Museum of Art - 13 min walk
  • La Villita - 15 min walk

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 25 min walk

At a glance

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Texas may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 19 lbs)

Internet

  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 29.00 per day; includes in/out privileges)
  • Onsite valet parking (USD 29.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Outdoor pool
  • Fitness facilities
  • Health club
  • Use of nearby fitness center (discount)

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 37000
  • Conference space size (meters) - 3437
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Hair dryer

Be entertained

  • 27-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Mangos - This buffet restaurant serves breakfast only.

Small print

Also known as

  • El Tropicano
  • Tropicano Riverwalk
  • El Tropicano Riverwalk Hotel San Antonio
  • El Tropicano Riverwalk San Antonio
  • El Tropicano Riverwalk
  • El Tropicano Riverwalk Hotel Hotel
  • El Tropicano Riverwalk Hotel San Antonio
  • El Tropicano Riverwalk Hotel Hotel San Antonio
  • El Tropicano Hotel
  • El Tropicano Hotel Riverwalk
  • El Tropicano Riverwalk
  • El Tropicano Riverwalk Hotel
  • Hotel El Tropicano
  • Hotel Tropicano
  • Tropicano Hotel
  • Tropicano Hotel Riverwalk

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 29.00 per day with in/out privileges

Valet parking costs USD 29.00 per day with in/out privileges

Rollaway beds are available for USD 10 per night

Cooked-to-order breakfast is offered for an extra charge of USD 10.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 45 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, El Tropicano Riverwalk Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 29.00 per day. Valet parking costs USD 29.00 per day.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 19 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Mangos. Nearby restaurants include Ocho (3-min walk), Guillermo's (6-min walk), and Pete's Tako House (7-min walk).
6.2.Good.
  • 8.0.Very Good

    Hidden charges

    Only bad thing I would really have to say is that they don't let you know there's a deposit we have to pay for every day we stay, and it's a high deposit. They should notify people as their booking about it. Wasn't able to really enjoy because the deposit we had to leave was our fun money.

    John, 7 night trip, Mar 18, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Hvac

    Not good

    ADRIAN, 1 night family trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The customer service sucked and the room is dated wall paper is coming off the wall.

    Wanda, 2 night family trip, Mar 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    In need of serious updating

    Check in was easy and convenient. They were able to get us in early. Parking is outrageously overpriced at $30 a night. The hotel is in a good location, right on the river. However, the hotel itself is in need of a serious update. Very old and worn down. Beds are super uncomfortable. The pool area is nice, through several broken chairs and rips in the surrounding flooring. The phone in room didn’t work, so we attempted to call the front desk from our cell phone to request additional pillows. No one answered, so we had to walk down to the lobby to request some to be brought to our room. Price was a little high for what we experienced.

    Toriana, 1 night family trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The front desk staff are not very helpful; their answers are shot and incomplete. At night, a lot of activities occurred with loud noises, even after 10 PM. With exception of valet parking staff.

    2 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    The staff was friendly, the front desk looked clean or perhaps the lobby. Some what the hallways of the hotel looked old fashioned it looked liked it needed some remodeling and painting . The room that we stayed in with my family was somewhat cleaned. The room was dusty and the furniture was dusty as well. the sheets of the bed were stained. Also the hallway smelled like humidity.

    mimi, 3 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Pros: The staff was very nice. The hotel was right on the riverwalk. The bed was comfortable. Cons: Upon check-in they required that you use their $31 valet parking - then the next morning it took 20 minutes for them to get my car. Very annoying. The chair in my room was falling apart and hardly usable. The air conditioner was one of those big old units hanging from the wall and very noisy. We preferred to leave it off so we could sleep.

    Paul, 1 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice and comfortable. Friendly staff. Breakfast was good.

    Israel, 1 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I Normally don't take the time to review on a place but I had to for this place. Guest beware the picture are totally not what the hotel looks like. 1. Pull deck floor pulling apart pc missing. 2. Pool was dirty there was leaf's and dirt floating in the water. 3. The floor to our room smelled bad. 4. They charge you to park your car $30 a day. The only good thing was our room was not that bad. The view and noise was they are building a new hotel next door not even on a Sunday morning could we sleep in.

    4 night trip with friends, Mar 12, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Hidden fees in parking.. food in lobby bar etc is added to your open tab. Then at checkout you leave with a different amount charged.

    2 night family trip, Mar 12, 2020

    Verified Expedia guest review

See all 2,203 reviews