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SOWELL COLLECTION Hôtel du Roi & SPA

Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Indoor spa tub
Indoor pool
Indoor spa tub
Terrace/patio

Overview of SOWELL COLLECTION Hôtel du Roi & SPA

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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
Luxury hotel in Carcassonne with spa and indoor pool

8.6/10 Fabulous

158 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
The price is €155
Price available on 01/12/2022
Map
2 Bis Rue des Calquières, Carcassonne, 11000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Self parking
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Carcassonne (CCF-Pays Cathare) - 16 min drive
  • Castres (DCM-Mazamet) - 72 min drive
  • Carcassonne Station - 13 min walk
  • Couffoulens Station - 14 min drive
  • Verzeille Station - 17 min drive

Restaurants

  • Le Brassens - 3 min walk
  • FloridaBlanca - 5 min walk
  • Le Jardin d'été - 5 min walk
  • Le blé noir - 6 min walk
  • Le Trivalou - 7 min walk

About this property

SOWELL COLLECTION Hôtel du Roi & SPA

A great choice for a stay in Carcassonne, SOWELL COLLECTION Hôtel du Roi & SPA is only 3.3 mi (5.4 km) from the airport. Guests can visit the spa to indulge in hot stone massages, facials or body scrubs, and LA TABLE DU ROI serves dinner. An indoor pool, a bar/lounge and a sauna are other highlights at this luxurious hotel.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms

Arriving/Leaving

  • Check-in time from 4:00 AM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note that the restaurant is located in a different hotel, located 60 meters from this hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per night)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Garden
  • Terrace
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairwells

Languages

  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

Dining

LA TABLE DU ROI – This brasserie only serves dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 25 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking costs EUR 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

Frequently asked questions

Does SOWELL COLLECTION Hôtel du Roi & SPA offer free cancellation for a full refund?
Yes, SOWELL COLLECTION Hôtel du Roi & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SOWELL COLLECTION Hôtel du Roi & SPA?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at SOWELL COLLECTION Hôtel du Roi & SPA on 1 December 2022 start from €155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SOWELL COLLECTION Hôtel du Roi & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SOWELL COLLECTION Hôtel du Roi & SPA?
Yes, there's an indoor pool.
Are pets allowed at SOWELL COLLECTION Hôtel du Roi & SPA?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SOWELL COLLECTION Hôtel du Roi & SPA?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at SOWELL COLLECTION Hôtel du Roi & SPA?
You can check in from 4:00 AM - anytime. Check-out time is 11:00 AM. Contactless social distancing is available.
What is there to do at SOWELL COLLECTION Hôtel du Roi & SPA and nearby?
SOWELL COLLECTION Hôtel du Roi & SPA has a spa and an indoor pool, as well as a garden.
Are there restaurants at or near SOWELL COLLECTION Hôtel du Roi & SPA?
Yes, there's an on-site restaurant, LA TABLE DU ROI. Nearby restaurants include FloridaBlanca (5-min walk), Le Jardin d'été (5-min walk) and Le blé noir (6-min walk).
What's the area around SOWELL COLLECTION Hôtel du Roi & SPA like?
SOWELL COLLECTION Hôtel du Roi & SPA is a short 3-minute walk from Pont-Neuf de Carcassonne and 8 minutes' walk from Place Carnot.

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Magdalena, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, balconies from rooms weren’t private but good views. A few finishes needed a bit of a tidy up. Seemed a bit short staffed but the staff when there were lovely.
Annaleise, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Needs staff and maintaining
Service is so slow, same person running front desk is also making drinks at the bar and tending the garden. 45 minutes in a queue to check in. Drinks took 30 mins in an otherwise empty bar. Coffee machine behind the bar is nespresso. Rooms are tired, creaky stiff doors and scuffs all over the walls. A great 3 star hotel, sadly not a 5 star hotel by a long way
1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohammadreza, 4-night trip
Verified Expedia guest review

8/10 Very good

The restaurant food range was limited. But there were plenty of other restaurants around. Staff were helpful.
Mohammadreza sahba, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Darenie, 1-night trip
Verified Expedia guest review

8/10 Very good

Cristian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

You, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cx
Great hotel in excellent location
William, 2-night trip
Verified Hotels.com guest review