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Hotel Maya Yucatán

Photo gallery for Hotel Maya Yucatán

Outdoor pool
Outdoor pool
Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Shower, free toiletries, towels

Overview of Hotel Maya Yucatán

Hotel Maya Yucatán

3.5 star property
3.5-star hotel in Mérida with outdoor pool and restaurant
7.8 out of 10 Good
7.8/10 Good

354 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Free self-parking

Room options

About this area

What's nearby

  • In Mérida Centro
  • Mérida Cathedral - 2 min drive
  • US Visa Applicant Service Center - 2 min drive
  • U.S. Consulate Merida - 4 min drive
  • Yucatan International Convention Center - 4 min drive
  • Paseo de Montejo - 6 min drive
  • Yucatán Siglo XXI Convention Center - 9 min drive
  • Plaza Altabrisa - 9 min drive
  • Plaza Galerias Mall - 10 min drive
  • La Isla Mérida Cabo Norte - 13 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • Ki'Xocolatl - 3 min walk
  • Bistrola 57 - 3 min walk
  • La Tratto", Santa Lucia - 3 min walk
  • Bengala Kaffeehaus - 3 min walk
  • Mi Viejo Molino - 2 min walk
Map

About this property

Hotel Maya Yucatán

Only 4.8 mi (7.7 km) from the airport, Hotel Maya Yucatán puts you 2.8 mi (4.5 km) from Paseo de Montejo and 5 mi (8.1 km) from Plaza Altabrisa. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Cartas a Frida – On-site restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

Does Hotel Maya Yucatán offer free cancellation for a full refund?
Yes, Hotel Maya Yucatán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Maya Yucatán?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Maya Yucatán?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Maya Yucatán?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Maya Yucatán?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Maya Yucatán?
You can check in from 3:00 PM - 6:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Maya Yucatán?
No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are both nearby.
What is there to do at Hotel Maya Yucatán and nearby?
Hotel Maya Yucatán has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Maya Yucatán?
Yes, there's an on-site restaurant, Cartas a Frida.
What's the area around Hotel Maya Yucatán like?
Hotel Maya Yucatán is in Mérida Centro, a short 2-minute walk from Parque Santa Lucía and 6 minutes' walk from Mérida Cathedral.

Reviews

7.8

Good

8.0/10

Cleanliness

8.3/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

6/10 Good

Ok
People at desk are not friendly. Beds are hard. Room and shower fixtures look old. Cleaning lady and bell boy (older man) are very friendly and serviceful. Hotel is three blocks away from cathedral and surrounded with shops and restaurants.
Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very attentive and ready to serve us. Thumbs up for Cristian who was very cordial and helpful.
Sergio, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Its a nice place for a short-term stay close to all the downtown attractions and restaurants. It was a bit noisy, but overall it an ok property.
Hugo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I like that the hotel is close to everything, it’s not the most luxurious one but it the location and price is convenient.
Ivan, 2-night family trip
Verified Expedia guest review

6/10 Good

Love the staff. No fridge in room. And no ice machine
Verified Expedia guest review

8/10 Very good

Location of hotel was great, people were nice, room was clean and large, was allowed to leave luggage after check out, elevator, air conditioning, they booked taxi for our very early departure. Did not like that the pool was a bit cloudy, there were only 3 chairs next to pool, had to ask for towels couple times, they could update all linens. over all, a nice stay.
Verified Expedia guest review

2/10 Poor

Don’t stay here. The only good thing it has is the location.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Location, location!! to all things you would want to visit. Both the Grand Plaza and Santa Lucia Plaza are a short walk. Too many places to mention to eat or shop within walking distance. Felt totally safe walking at night. Staff are gracious and accommodating. Second time staying here. Definitely my go to when in Centro Merida. See you next trip!
Verified Expedia guest review

8/10 Very good

The staff was extremely helpful. My Spanish isn't that great but we were able to communicate and get things done. The room was spacious - I was able to do yoga and not have to move any furniture. The water-pressure in the shower was amazing as was having hot-water - there was room for 2 adults easily. The gym equipment was user-friendly and well-maintained. The pool was clean and useful for doing laps.
Krissy, 3-night trip
Verified Expedia guest review