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SANA Reno Hotel

Photo gallery for SANA Reno Hotel

Minibar, in-room safe, desk, blackout curtains
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Breakfast area
Reception

Overview of SANA Reno Hotel

SANA Reno Hotel

3.0 star property
3-star hotel with outdoor pool, near El Corte Ingles Mall

8.4/10 Very good

886 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Avenida Duque de Ávila, 195/7, Lisbon, Lisbon, 1050-082
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Sauna
  • Self parking
  • Room service
  • Babysitting
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 33 min walk
  • Santa Justa Elevator - 37 min walk
  • Castle of São Jorge - 41 min walk
  • Commerce Square - 42 min walk
  • Gulbenkian Museum - 6 min drive
  • Avenida da Liberdade - 8 min drive
  • Avenida da Liberdade - 9 min drive
  • Campo Grande - 8 min drive
  • Eduardo VII Park - 10 min drive
  • Lisbon Cathedral - 16 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 16 min drive
  • Cascais (CAT) - 28 min drive
  • Entrecampos Station - 17 min walk
  • Sete Rios Station - 22 min walk
  • Campolide Station - 27 min walk
  • Sao Sebastiao Station - 3 min walk
  • Saldanha Station - 6 min walk
  • Parque Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Padaria do Bairro - 3 min walk
  • Go Juu - 3 min walk
  • Pastelaria Sena - 3 min walk
  • Sangiovese - 2 min walk
  • AronSushi - 2 min walk
Map

About this property

SANA Reno Hotel

SANA Reno Hotel is only 4.4 mi (7.1 km) from the airport and offers a shuttle (available 24 hours) for EUR 50 per vehicle one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante, which serves breakfast. Other highlights include a rooftop terrace, a bar/lounge and a sauna. Fellow travellers like that it's only a short walk to public transportation: Sao Sebastiao Station is 3 minutes away and Saldanha Station is 6 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 28-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante – This restaurant only serves breakfast. Reservations are required.
Bar – This bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way. Maximum occupancy 5)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 40.0 per night

Parking

  • Covered self-parking costs EUR 20 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sana Reno Hotel Lisbon
Sana Reno Hotel
Sana Reno Lisbon
Sana Reno
Sana Classic Reno Lisbon
Hotel Sana Classic Reno
SANA Reno Hotel Hotel
SANA Reno Hotel Lisbon
SANA Reno Hotel Hotel Lisbon

Frequently asked questions

Does SANA Reno Hotel offer free cancellation for a full refund?
Yes, SANA Reno Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SANA Reno Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SANA Reno Hotel?
Yes, there's an outdoor pool.
Are pets allowed at SANA Reno Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at SANA Reno Hotel?
Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by SANA Reno Hotel?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at SANA Reno Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at SANA Reno Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (18-min drive) is nearby.
What is there to do at SANA Reno Hotel and nearby?
SANA Reno Hotel has an outdoor pool and a sauna.
Are there restaurants at or near SANA Reno Hotel?
Yes, there's an on-site restaurant, Restaurante.
What's the area around SANA Reno Hotel like?
SANA Reno Hotel is in Lisbon City Center, a short 3-minute walk from Sao Sebastiao Station and 4 minutes' walk from El Corte Ingles Mall. Travellers give top marks for the hotel's prime location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Christiana, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Claudio, 4-night trip
Verified Hotels.com guest review

8/10 Very good

This property was just fine. It was out of the city Center but there was a metro station right across the road and that made it fairly easy to get around. You are right on the airport flight path so you could hear planes going over head but it was quite between midnight and 5:30 am. We weren’t really too bothered by that. The biggest disappointment was the breakfast. It was fine but didn’t really get changed up much and there were no condiments like pancake syrup, mustard or ketchup. To be fair, that seems to be common to Portugal and not just this hotel. (We stayed at 3 different ones). I was expecting a bigger pool based on the pictures I saw online. It was certainly nice to have one, but expect it to feel crowded if there are more than 6 people in there at once. Luckily it wasn’t used very much when we wanted to use it. The other issue that I hope the hotel addresses sometime is the lack of power outlets in the room. There were only 2 so it made it a scheduling chore to get all of our electronics and watches charged up at night. It made us sure appreciate when hotels have lamps with USB plugs. The rooms were clean and well cared. There were also some good restaurants in the area that we found with Google maps. So for us, this wasn’t a bad hotel but another time we might consider something else. Old City centre might be nice but then you pay for that in the price of the hotel room.
Laurie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable bed, strong water pressure in shower
Darci, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ecellent and helpful reception and restaurant staff. Great breakfast and service. Great location to reach different parts of thencity by foot or metro. Easy to reach from and to the airport.
Aleksandar, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CARMEN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk, bar and general staff were all incredibly friendly and provided great service - hotel was very clean and our bed was so super comfortable!!! We had a great stay
K TINA, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We loved the location! Close to Lovely park leading to Atlantic’s ocean and subway rides to downtown and airport. The staff is confused and entered our room accessing our safe and breaching our privacy. Big NO! Very disappointed in staff service level. The only staff that was brilliant was cleaning staff! Tough to return to this hotel with this experience! Too bad. Location is close to many loverly restaurants the best one is called “Italy”
Mirjana, 4-night family trip
Verified Expedia guest review

4/10 Fair

This hotel was relatively expensive but cuts every corner you can think of. Our room was a little warm so we tried to turn the AC down a few degrees but the panel was locked and said it was “centrally controlled.” In the middle of the night it got even hotter and there was no way to turn the AC up, they were doing this on their end to save money. The poolside drinks were very over priced and tasted terrible, like the “free” ones you get on a $20 “all-you-can-drink” rum cruise in Mexico… Those were just the highlights of the lowlights and indicative of the overall flavor of the place. The staff was pleasant and it was literally right across the street from the blue and red metro line station so that was a positive but the corner cutting really dented the overall experience, especially everyone waking up in a 4 star hotel in the middle of the night drenched in sweat because they gradually let the temperature go up to save money.
Jason, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, good location and helpful staff!
Galen, 1-night family trip
Verified Expedia guest review