Guests
All properties in Port Douglas, Queensland, Australia

Sheraton Grand Mirage Resort, Port Douglas

5-star beach resort with golf course, near Four Mile Beach

  • Free WiFi and free parking
From
€188

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  • Pool
  • Pool
  • Pool
  • Room, 1 King Bed, Non Smoking, Pool Access - Outdoor Pool
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Port Douglas Road, Port Douglas, 4877, QLD, Australia
8.6.Fabulous.
  • Clean close to beach beautiful pools and gardens nice rooms.

    Jul 18, 2021

  • Very good customer across the board. Great Customer Loyalty Manager Graham Hudson took…

    Jul 17, 2021

See all 364 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Easy parking
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 295 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • Private beach
  • 2 restaurants and 2 bars/lounges
  • 12 outdoor pools

Feel at home

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Four Mile Beach - 17 min walk
  • Crystalbrook Superyacht Marina - 28 min walk
  • Sugar Wharf - 33 min walk
  • Wildlife Habitat - 41 min walk
  • Mossman Gorge Center - 12.5 mi / 20.1 km
  • Daintree Rainforest - 14.7 mi / 23.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking, Ground Floor
  • Room, 1 King Bed, Non Smoking, Lagoon View
  • Room, 2 Double Beds, Non Smoking, Lagoon View
  • Studio, 1 King Bed, Non Smoking, Garden View
  • Room, 1 King Bed, Non Smoking, Garden View
  • Room, 2 Double Beds, Non Smoking, Garden View
  • Studio, 1 King Bed, Non Smoking, Lagoon View
  • Room, 1 King Bed, Non Smoking, Pool Access
  • Room, 2 Double Beds, Non Smoking, Pool Access
  • Deluxe Room, 2 Double Beds, Pool Access, Ground Floor
  • Studio, 1 King Bed, Non Smoking, Ground Floor
  • Presidential Suite, 1 Bedroom, Non Smoking, Lagoon View

What’s around

Landmarks

  • Four Mile Beach - 17 min walk
  • Crystalbrook Superyacht Marina - 28 min walk
  • Sugar Wharf - 33 min walk
  • Wildlife Habitat - 41 min walk
  • Mossman Gorge Center - 12.5 mi / 20.1 km
  • Daintree Rainforest - 14.7 mi / 23.6 km
  • Hartley's Crocodile Adventures - 15.2 mi / 24.5 km

Getting around

  • Cairns Intl. Airport (CNS) - 57 min drive
  • Airport shuttle (surcharge)
map
See on map
Port Douglas Road, Port Douglas, 4877, QLD, Australia

At a glance

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 5:30 AM to midnight*

Parking

  • Free onsite self parking
  • Onsite valet parking (AUD 20.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Things to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Feast Restaurant & Bar - This poolside fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Lobby Cafe - This café serves brunch, lunch, and light fare. Open daily.

Daintree Bar - This bar serves light fare only. Open daily.

Harrisons by Spencer - This poolside fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site

Nearby

  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 48 for adults and AUD 24.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 43.00 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of AUD 1.5

Children & extra bedsPay at property

  • Cribs/infant beds are available for AUD 25.0 per night
  • Rollaway beds are available for AUD 85.0 per night
  • Airport shuttle for children between the ages of 2 and 15 costs AUD 22.00 (one-way)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs AUD 20.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Mirage Port Douglas
  • Sheraton Port Douglas Mirage
  • Sheraton Mirage Port Douglas Hotel Port Douglas
  • Sheraton Grand Mirage Port Douglas
  • Sheraton Mirage Resort
  • Sheraton Grand Mirage Resort Port Douglas
  • Sheraton Grand Mirage Resort
  • Sheraton Grand Mirage
  • Sheraton Mirage Port Douglas Resort
  • Sheraton Grand Mirage Resort, Port Douglas Resort
  • Sheraton Grand Mirage Resort, Port Douglas Port Douglas
  • Mirage Sheraton Port Douglas
  • Sheraton Grand Mirage Resort, Port Douglas Resort Port Douglas
  • Port Douglas Mirage Sheraton
  • Port Douglas Sheraton
  • Port Douglas Sheraton Mirage
  • Sheraton Mirage
  • Sheraton Mirage Hotel Port Douglas
  • Sheraton Mirage Port Douglas
  • Sheraton Port Douglas

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sheraton Grand Mirage Resort, Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there are 12 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. Nearby restaurants include Bazaar (13-min walk) and Zipangu (14-min walk).
  • Yes, an airport shuttle is available from 5:30 AM to midnight at scheduled times. The charge is AUD 43.00 per person one-way.
  • Tee off at the onsite golf course, and improve your game on the tennis courts. Enjoy a swim in one of the 12 outdoor swimming pools or use the resort's other amenities, which include 2 bars and a 24-hour fitness center. Sheraton Grand Mirage Resort, Port Douglas also has a picnic area and a garden, as well as access to a nearby outdoor pool.
8.6.Fabulous.
  • 10.0.Exceptional

    Fantastic hotel for our family. We had a very nice room and enjoyed the awesome swimming pools and location right on the beach that is perfect for a morning or evening walk. We had low expectations for the food options having read some of the reviews here, but we found the food was absolutely fine at the main restaurant, and when delivered to room or pool-side. We visited from NZ in July when temperatures were around 25 degrees and would definitely recommend to other Kiwis looking to escape the NZ winter.

    5 night family trip, Jul 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely stunning resort- one of the very best in Australia. The lagoons (all 8 of them) are beautiful, and include a swim up bar. The rooms are a great mix between modern and traditional, tropical stylings. Our room had direct access to the lagoon which was great. Highly attentive, friendly and professional staff. Only negative was the slight distance between the resort and the main street (Macrossan St), which is a 25 minute walk away.

    3 night romance trip, Jul 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    Excellent stay!

    Adam, 4 night trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice pool , clean modern .Location on the beach was nice, resort stile pool is nice. Very Noisey on & off aircon. Window shutter was broken and remained broken for the entirety of our stay. Menu not broad enough to claim 5 star in our opinion. Some staff were on the ball but some were not. A bit of a mixed bag im afraid.

    7 night family trip, Jul 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The open space & the Beach

    4 night romance trip, Jun 22, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    Great location, wonderful gardens, friendly and helpful. The rooms were a good size and very clean. Breakfast was great. Lots of options. Harrison restaurant was very tasteful, good food, great presentation. The WiFI was shotty, but WiFI in Australian is marginal at best anyway. That's more of an infrastructure problem. My other disappointment was the drinks at the pool bar. Probably the worst drinks I have ever had. The gym is across the street (too far away) and in the worst shape every.

    4 night romance trip, Jun 22, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    The staff were incredibly friendly and really made us feel like our stay mattered to them. The resort itself is incredible - the restaurants, the pools, gardens and our room. All beautifully presented and clean. The food in all of the restaurants is delicious, particularly Harrison’s. We highly recommend.

    3 night romance trip, Jun 17, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Absolute heaven, just a beautiful place to stay.

    1 night romance trip, Jun 14, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    The property is just amazing - plenty of pools or right near the beach if you prefer walks and swims there. Excellent shuttle service into Port Douglas that is very well priced - staff were super helpful and friendly

    1 night business trip, Jun 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The number of pool loungers and umbrellas. Bar food excellent. Found restaurants dinner menu a bit limited.

    3 night trip, Jun 7, 2021

    Verified Expedia guest review

See all 364 reviews