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Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Great Hotel
Staff were friendly. Comfortable stay. Lots to choose from on the food menus. The hotel/rooms are a little dated, but they are spacious and comfortable. Location is convenient.
Alicia, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best service
Really good experience, the best service...!
Alejandro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast and concierge service
harry, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very professional and beautiful room. We will use again.
Laurence, 1-night trip
Verified Expedia guest review

6/10 Good

The room is spacious and comfortable, but the carpet absolutely needs to be replaced.
Josephine, 2-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Great place the Marriot Reforma
All of the Hotel staff real friendly! Be careful with the taxis outside the Hotel, they charge a lot and change contiuosly their rate to their convenience! Specially a guy named Rodolfo...be careful with you agreements!
Mario, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel and great service
Carlos Roberto, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Good location. Not at all noisy at night, clean & excellent amenities
Philip, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Staff. Location
allan, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The attentive staff handled a local power outage by seamlessly switching to its own generator to keep the elevators running and the hall and lobby lights on!
Lewis, 4-night family trip
Verified Orbitz guest review