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All properties in Banff, Alberta, Canada
1 room, 2 adults

The Rimrock Resort Hotel

4-star4 stars
300 Moutain Avenue, Banff, AB, T1L 1J2, Canada

Mountain resort with 2 restaurants, near Upper Hot Springs
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Alberta may have travel restrictions in place due to COVID-19. 

  • Hotel is getting very datedFeb 27, 2021
  • Great place to stay in the mountains. Too bad the restaurants are still closed except for…Feb 15, 2021

The Rimrock Resort Hotel

from €161
  • Standard Room With Obstructed Views, 2 Queens
  • Premium Room With Mountain View, 2 Queens
  • Grandview Room With Panoramic Valley Views, 1 King
  • Standard Junior Suite With Obstructed Views, 1 King & Sofa Bed
  • Premium Room With Mountain View, 1 King
  • Standard Room With Obstructed Views, 1 King
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony
  • Signature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony
  • Signature Grandview 800 With Panoramic Valley View And 1 King Bed
  • Signature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony
  • Suite Infinity

What’s around The Rimrock Resort Hotel

Landmarks

  • In a national park
  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Spray River West Trailhead - 24 min walk
  • Bow Falls - 34 min walk
  • Banff Cascades of Time Gardens - 39 min walk
  • Banff Centre for Arts and Creativity - 2.9 mi / 4.7 km
  • Banff Lake Louise Tourism Bureau - 2.7 mi / 4.4 km

Getting around

  • Calgary International Airport (YYC) - 98 min drive
  • Banff Station - 9 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 343 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Alberta may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (CAD 22.00 per night; includes in/out privileges)

  • Onsite valet parking (CAD 36.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Offsite

  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails on site
  • Ice skating on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Number of meeting rooms - 13
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Rimrock Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Recreation

On Site

  • Health club
  • Spa tub
  • Hiking/biking trails on site
  • Ice skating on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Rimrock Resort Hotel’s small print

Also known as

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Resort
  • The Rimrock Resort Hotel Resort Banff

Policies

Pool access available from 8:00 AM to 10:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs CAD 22.00 per night with in/out privileges

Valet parking costs CAD 36.00 per night with in/out privileges

Rollaway beds are available for CAD 25.0 per night

Breakfast costs between CAD 8 and CAD 35 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Rimrock Resort Hotel

  • Does The Rimrock Resort Hotel offer free cancellation for a full refund?
    Yes, The Rimrock Resort Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Rimrock Resort Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Rimrock Resort Hotel?
    Yes. Self parking costs CAD 22.00 per night. Valet parking costs CAD 36.00 per night. Electric vehicle charging is available.
  • Is there a pool at The Rimrock Resort Hotel?
    Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Are pets allowed at The Rimrock Resort Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Rimrock Resort Hotel?
    You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Rimrock Resort Hotel?
    Yes, there are 2 onsite restaurants. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Rose and Crown (2.5 mi), Block Kitchen & Bar (2.5 mi), and The Maple Leaf (2.5 mi).
  • What is there to do at The Rimrock Resort Hotel and nearby?
    Have fun with onsite winter activities like ice skating. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Rimrock Resort Hotel also has 2 bars, an indoor pool, and a health club, as well as a picnic area and a garden.

Recent reviews

Superb 9.0 From 1,654 reviews

Exceptional 10.0
Awesome start to finish
From start to finish it was an amazing stay here. We were celebrating our 35th anniversary and we had a card and a wonderful dessert waiting for us in the room congratulating us on our anniversary. We had room service which was fast and hot. Everyone we spoke to was fantastic. The room was terrific Could not have had a better stay
Leslie, ca1 night trip
Exceptional 10.0
Staff are very friendly and attentive. Views are fabulous. Richard (Concierge) was great, from obtaining hard to find restaurant reservations to advice on ski boots!
Dean, ca2 night family trip
Exceptional 10.0
Mountain paradise with snow flakes!
Fantastic! Everything was awesome! Super friendly staff! We are happy to refer, already shared with our friends! Thank you Frances at front desk!
Batdulam, ca3 night trip
Good 6.0
Upon arrival both my partner and I were taken aback that no one took our temperature or asked us any of the COVID 19 questions. Once in our room the view was of the exhaust stack and the mountains. Sadly both us were not overly impressed considering the price we paid. Lastly, only the lounge was open for dinner during the week making us go into town for each meal. Considering you are out of town it would have been nice if at least one other restaurant was open for variety. Also I do not recall anything notifying us that only the lounge would be open for all meals during the week. If we had known that maybe we would have stayed closer or in town.
Kris, ca2 night romance trip
Exceptional 10.0
As always, the Rimrock was spectacular. The service is always top notch and the view is second to none! Staff are fantastic and the beds are by far the most comfortable I have slept on. I am excited to see it all decorated for Christmas, my favourite time at the Rimrock.
Cathy, ca1 night business trip
Poor 2.0
Rimrock Resort in Banff
Requested to change my room as room right across from us was partying all night but they did not Even left at 6 am as we could not sleep and not even sorry from the person after listening to us what why we are checking out early and
Galeeb, ca1 night trip
Exceptional 10.0
Would stay here again any day
The service at Rimrock is second to none, there staff is super friendly and helpful especially Richard at the conceirge desk. The views are amazing the food is heavenly and the drinks are unique and tasteful.
Michael, ca1 night trip
Exceptional 10.0
Awesome stay!!
Amazing service and hospitality!😊
glen, ca2 night trip
Poor 2.0
Rimrock Resort Banff
Stayed for 2 nights. Had issue as the room across www form us was very noisy all night. Called frontdesk to change our room for the second day but was not able to change for same type of room as apparently all sold out. Next night we just left at 6 am for the same issue
Galeeb, ca1 night trip
Exceptional 10.0
Amazing
Amazing stay at a wonderful hotel with a great view. Service was excellent. Looking forward to going back
ca1 night trip

The Rimrock Resort Hotel