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All properties in Machelen, Flemish Region, Belgium

pentahotel Brussels Airport

3-star hotel with restaurant, near NATO Headquarters

  • Free WiFi
From
€73

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Berkenlaan 5, Machelen, 1831, Belgium
7.2.Good.
  • The customer service was excellent but it could use a good cleaning.

    Dec 26, 2019

  • Nice hotel near Brussels airport. Decoration is quite modern but installations seem old.…

    Feb 23, 2020

See all 166 reviews

Official standards

This property advises that it adheres to WELL Health-Safety Rating (IWBI) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 87 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • NATO Headquarters - 27 min walk
  • Berlaymont Building - 6.1 mi / 9.9 km
  • Brussels Park - 6.9 mi / 11.1 km
  • European Union Parliament Building - 7.1 mi / 11.5 km
  • Royal Palace of Brussels - 7.4 mi / 12 km
  • Mont des Arts - 7.5 mi / 12.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • penta Single Room
  • penta Standard Room
  • penta Plus Room

What’s around

Landmarks

  • NATO Headquarters - 27 min walk
  • Berlaymont Building - 6.1 mi / 9.9 km
  • Brussels Park - 6.9 mi / 11.1 km
  • European Union Parliament Building - 7.1 mi / 11.5 km
  • Royal Palace of Brussels - 7.4 mi / 12 km
  • Mont des Arts - 7.5 mi / 12.1 km
  • Magritte Museum - 7.6 mi / 12.3 km
  • Brussels City Hall - 7.9 mi / 12.8 km
  • La Grand Place - 7.9 mi / 12.8 km
  • Manneken Pis Statue - 8 mi / 12.8 km
  • Avenue Louise - 8.7 mi / 14 km

Getting around

  • Brussels Airport (BRU) - 5 min drive
  • Antwerp (ANR-Antwerp Intl.) - 28 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 41 min drive
  • Diegem Station - 10 min walk
  • Haren Station - 29 min walk
  • Zaventem Station - 5 min drive
  • Bourget Tram Stop - 19 min walk
  • Eurocontrol Tram Stop - 20 min walk
  • Fusée Tram Stop - 27 min walk
map
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Berkenlaan 5, Machelen, 1831, Belgium

At a glance

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Airport shuttle service is available from 4 AM to 10:30 AM and from 6 PM to 11:30 PM.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Up to 44 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (EUR 16.00 per night)
  • Onsite extended parking (EUR 50 per week)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Hosted evening meal on select days (surcharge; reservations required)

Things to do

  • 24-hour fitness facilities
  • Arcade/game room

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 3767
  • Conference space size (meters) - 350

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 38-inch Smart TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Pentalounge - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pentalounge - Onsite lobby lounge. A children's menu is available. Open 24 hours. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 for adults and EUR 8 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Hosted evening meal costs EUR 30

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Pets are allowed for an extra charge of EUR 20 per pet, per night

ParkingPay at property

  • Self parking costs EUR 16.00 per night
  • Extended parking costs EUR 50 per week
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and mobile payments. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

State tax ID - BE0408.083.849

State tax ID - BE0408.083.849

Also known as

  • pentahotel Brussels Airport
  • pentahotel Hotel Brussels Airport
  • pentahotel Brussels Airport Hotel
  • Pentahotel Brussels Machelen
  • pentahotel Brussels Airport Hotel
  • pentahotel Brussels Airport Machelen
  • pentahotel Brussels Airport Hotel Machelen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, pentahotel Brussels Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 16.00 per night. Extended parking costs EUR 50 per week. Parking spots may be limited.
  • Yes, pets are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per night. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Pentalounge offers local and international cuisine. Nearby restaurants include Sole di Napoli (2.3 mi), Bovis (2.3 mi), and Wok House (2.4 mi).
  • Pentahotel Brussels Airport has a 24-hour fitness center and an arcade.
7.2.Good.
  • 2.0.Poor

    Hotel is OK, rooms are very small but the worst is that they double charge me for breakfast. I booked on Expedia breakfast included for two nights two people. Lady at reception when I was checking in told me ok but when I was checking out the guy charged my card 76 Euros for breakfast. It was 5 min to the shuttle bus and wasn’t time to argue but that’s terrible. Never happened before.

    Igor, 1 night romance trip, Feb 9, 2020

    Verified Expedia guest review

  • 2.0.Poor

    This property is double charging for already paid breakfast. They took 100 euros deposit at check in for that I am sure! And at check out when you rushing to airport they charge you 19 euros for each person every day even it was already prepaid. Terrible. First time happening with me and my partner

    Pavel, 2 night romance trip, Feb 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    THE BREAKFAST. I'm not sure if it's because all American breakfasts suck at hotels but this was a really nice addition for only 10 euro. The room was cute and small and the lady at the front desk was nice but the guy at the front desk (the bald one I think) was annoyed at me. I would say they need to label the food. But they were quick to get me into a room and answer questions. I really enjoyed my stay there.

    1 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable, excellent shuttle service to airport, quiet

    Jennifer, 1 night trip, Jan 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I don’t recommend! Small and inconvenient

    I would not recommend this place for a comfortable pleasing stay, the rooms were so small and the bathroom has almost no privacy from the impractical sliding doors. It states it has 24 hour room service but it doesn’t say that this isn’t available at the weekend. After a 12 hour drive i was looking forward to some hot food and drinks but this wasn’t possible. I would recommend to stay somewhere else! The person who checked me in was also very sarcastic and not so helpful when I questioned why the restaurant was closed as it does not say so on the advertisement.

    Nadine, 1 night family trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The room is a little small, but other than that, I have no complain. The hotel is quiet and the staff is very nice.

    1 night family trip, Nov 27, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Since I walk in the gentleman was very professional, pleasant+++I felt very welcome & the staff in the morning were polite & nice!! The room was clean. Quiet & beautiful place! I just love it & Thank you again to the gent that was there for making me feel at ease, et merci pour l’accueil CHALEUREUX!!

    1 night family trip, Oct 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Very uncomfortable

    We stayed in this hotel on our overnight layover in Brussels. The hotel is nice and close to the airport and had a shuttle service to the airport which was very convenient but it was extremely uncomfortable to sleep in because they had no air conditioner and it was a pretty warm night. My husband was unable to sleep well even after a cold shower I don’t think it is fair to not give the paying customer the option of having a/c or at least a ceiling fan in the room

    Noelia, 1 night trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst experience ever - rooms are very tiny sooo disappointed, the reception OST lady is very rude wasn’t helpful towards anything

    Sute, 2 night trip with friends, Oct 11, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    some people may like it integrated with the bar counter and hotel reception. Guys play pool game very noisy but maybe ok budget price hotel

    1 night trip, Sep 18, 2019

    Verified Expedia guest review

See all 166 reviews