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All properties in Lisbon, Lisbon District, Portugal

Altis Grand Hotel

Luxury hotel with 2 restaurants, near Cinemateca Portuguesa Museum

  • Free WiFi
From
€183

Property renovations and closures

  • The property is closed between March 16 and April 30.

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Rua Castilho, 11, Lisbon, 1269-072, Portugal
8.6.Fabulous.
  • The Altis Grand is a very nice hotel & all of the staff are very helpful at all times. we…

    Feb 21, 2020

  • To start with the hotel for a rated 5 star was missing a lot of elements. The over…

    Aug 7, 2019

See all 225 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 300 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Lisbon City Center
  • Cinemateca Portuguesa Museum - 1 min walk
  • Medeiros e Almeida Museum - 2 min walk
  • National Museum of Natural History - 7 min walk
  • Marquis of Pombal Square - 8 min walk
  • Edward VII Park - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite
  • Superior Double Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Premier Double Room
  • Deluxe Double or Twin Room (with Extra Bed)
  • Premier Single Room
  • Superior Single Room
  • Superior Double Room (with Extra Bed)

What’s around

Landmarks

  • In Lisbon City Center
  • Cinemateca Portuguesa Museum - 1 min walk
  • Medeiros e Almeida Museum - 2 min walk
  • National Museum of Natural History - 7 min walk
  • Marquis of Pombal Square - 8 min walk
  • Edward VII Park - 9 min walk
  • Principe Real Square - 10 min walk
  • Botanical Garden - 11 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 8 min drive
  • Cascais (CAT) - 15 min drive
  • Rossio Station - 14 min walk
  • Cais do Sodré Station - 27 min walk
  • Santos Station - 27 min walk
  • Rato Station - 6 min walk
  • R. Escola Politécnica Stop - 6 min walk
  • Avenida Station - 6 min walk
  • Free airport shuttle
map
See on map
Rua Castilho, 11, Lisbon, 1269-072, Portugal

At a glance

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 8:00 AM to 5:00 PM*

Parking

  • Onsite self parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1973
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Grill Dom Fernando - This fine-dining restaurant serves lunch and dinner.

Rendez Vous Bistro - This coffee shop serves lunch and dinner. A children's menu is available. Open daily.

Rio de Janeiro - This buffet restaurant serves breakfast only. Open daily.

Garden Roof Bar - Onsite rooftop bar. Open select days.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Self parking costs EUR 13 per day

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted.

Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.

Also known as

  • Altis Grand
  • Altis Grand Hotel Lisbon
  • Altis Grand Hotel Hotel Lisbon
  • Altis Grand Hotel
  • Altis Grand Hotel Lisbon
  • Altis Grand Lisbon
  • Altis Hotel
  • Grand Altis
  • Hotel Altis
  • Hotel Altis Grand
  • Altis Grand Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Altis Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between March 16 and April 30.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 13 per day. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Banca De Pau (4-min walk), Cervejaria Liberdade (4-min walk), and Florestra do Salitre (4-min walk).
  • Yes, a free airport shuttle is available from 8:00 AM to 5:00 PM on request.
  • No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
  • Altis Grand Hotel has a spa and an indoor pool, as well as a Turkish bath.
8.6.Fabulous.
  • 10.0.Exceptional

    Lisboa AGH

    Location room was the only disappointment. Lower level facing ugly and noisy equipment. Could not open the window due to the noise level 7/24.

    constance, 3 night family trip, Mar 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent hotel, great location, great choice at breakfast, nice roof top bar.

    4 night trip, Dec 6, 2018

    Verified Expedia guest review

  • 6.0.Good

    Better for business than for a couple

    Nice hotel but not five star at all.. decor could do with being updated and service fell down at a couple of points (breakfast room service order incorrect, no towels or water in the gym, spa was too busy and not well serviced (a pile of the day’s towels in the corridor), bath robe in room was torn, shower functioning but broken, part of room not cleaned during room servicing (rubbish and used coffe cups not removed). Overall still good but the lack of the lack of service you might get in a five star make it probably more suitable for a business trip or solo traveller than for a couple

    3 night romance trip, Nov 2, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Room needed refurbishing, broken switch boxes hanging off the walls exposing electrics. Shower broken and hanging off the wall

    2 night trip, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel, lovely staff and good location to see lisbon. Strange rule about showercaps in the jacuzzi and pool, charged us €25 to check out at 4pm instead of the usual midday, and pretty expensive room service, spa treatments and bar prices- unsure if this also extended to restaurant as we didn't eat there. But thats to be expected in 5 star most likely. Very comfy bed, immpecably clean and overall good choice for hotel!

    Melanie Anne, 3 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Extremely lovely hotel in ideal location

    This hotel is good location being about a 10 minute drive from any of the major attractions in Lisbon. The restaurant is gorgeous and the food delicious. The bar is also great but disappointed that the roof top bar was closed during our stay as this looked stunning on pictures. Staff went above and beyond and the room was a great size!

    Lucy, 4 night trip, Mar 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful

    One of the best hotels we stayed at while we were in Europe and delightful people you must absolutely must stop in The Bistro and have dinner and say hello to Paolo truly Gourmet experience

    DAN, 1 night trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good hotel, good location, highly recommend.

    Good location. Good friendly staff and nice room, overall highly recommended hotel.

    Thomas, 1 night business trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location of this hotel was excellent, the rooms are lovely and the we really enjoyed the pool area.

    6 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    Just fantastic ! Location good , service and atmosphere of Hotel couldn’t be better x

    Anna, 3 night family trip, Feb 20, 2020

    Verified Hotels.com guest review

See all 225 reviews