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1 room, 2 adults

Altis Grand Hotel

5-star5 stars
Rua Castilho, 11Lisbon1269-072Portugal

Luxury hotel with spa, near Cinemateca Portuguesa Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Location
Great location
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Food
Delicious food
323See all 323 Hotels.com reviews
From 1,259 reviewsTripAdvisor Traveller Rating

Altis Grand Hotel

from €145
  • Suite
  • Superior Double Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Premier Double Room
  • Deluxe Double or Twin Room (with Extra Bed)
  • Premier Single Room
  • Superior Single Room
  • Superior Double Room (with Extra Bed)

What’s around Altis Grand Hotel

Top spots nearby

Recommended by this property

  • Cinemateca Portuguesa Museum (2-minute walk)
  • Medeiros e Almeida Museum (2-minute walk)
  • Botanical Garden (3-minute walk)
  • National Museum of Natural History (3-minute walk)
  • Marquis of Pombal Square (5-minute walk)
  • Principe Real Square (5-minute walk)
  • Edward VII Park (6-minute walk)

Getting around

  • Lisbon (LIS-Humberto Delgado) - 17 min drive
  • Cascais (CAT) - 21 min drive
  • Lisbon Rossio Station - 14 min walk
  • Lisbon Santos Station - 28 min walk
  • Lisbon Cais do Sodre Station - 28 min walk
  • Avenida Station - 6 min walk
  • Rato Station - 6 min walk
  • Marques de Pombal Station - 8 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Grill Dom Fernando - This restaurant serves lunch and dinner. Open select days.

Coffee-Shop - This coffee shop serves lunch and dinner. A children's menu is available.

Rio de Janeiro - This buffet restaurant serves breakfast only.

Garden Roof Bar - Onsite rooftop bar. Open select days.

Altis Grand Hotel’s small print

Also known as

  • Altis Grand
  • Altis Grand Hotel
  • Altis Grand Hotel Lisbon
  • Altis Grand Lisbon
  • Altis Hotel
  • Grand Altis
  • Hotel Altis
  • Hotel Altis Grand

Policies

Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property. For more details, please contact the property using the number provided on the booking confirmation email.
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Self parking is available for an extra charge

Valet parking is available for an extra charge

Extended parking costs EUR 13 per night

Breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 323 reviews

Altis Grand Hotel
Good6.0
Better for business than for a couple
Nice hotel but not five star at all.. decor could do with being updated and service fell down at a couple of points (breakfast room service order incorrect, no towels or water in the gym, spa was too busy and not well serviced (a pile of the day’s towels in the corridor), bath robe in room was torn, shower functioning but broken, part of room not cleaned during room servicing (rubbish and used coffe cups not removed). Overall still good but the lack of the lack of service you might get in a five star make it probably more suitable for a business trip or solo traveller than for a couple
A Traveller, ie3 night trip
Altis Grand Hotel
Exceptional10.0
Excellent Experience
The customer service at Altis Grand Hotel is exceptional. From the moment you arrive to the moment you leave the team at the hotel makes it a priority to make sure you are happy. The hotel is clean and modern and walking distance to many of the major sights.
A Traveller, ie1 night trip
Altis Grand Hotel
Exceptional10.0
Great place to stay, close to a lot of attractions
Everyone went out of his way to make our experience memorable from Henriche at our late check in, to Isabel and Pedro of guest services and Igor at the breakfast service, they are all just great. They listened to our comments as reacted the right way. 👏👏👏
richard, ie4 night trip
Altis Grand Hotel
Very Good8.0
Great hotel and staff for fantastic city
Upgraded room from start. Guest services are really helpful and staff are nice. Minor issues with housekeeping quickly resolved with a good range for breakfast. Also top notch driver Tiago and a great location for a lovely city.
A Traveller, ie6 night trip
Altis Grand Hotel
Fair4.0
Aging 5 star hotel
Time is starting to show on this 5 star. Wifi didn't work in the room or upstairs bar. Very expensive drinks in the bar. Good breakfast. Mandatory swimming cap for the small pool. Excellent room service burger though!
Markus, ie2 night trip

See all reviews

Altis Grand Hotel

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