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All properties in Guatemala City, Guatemala Department, Guatemala

Holiday Inn Guatemala City

3.5-star hotel with outdoor pool, near Avenida La Reforma

  • Free WiFi
From
€86

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8.8.Fabulous.
  • The hotel is nice and the location is excellent. I enjoyed everything about my stay…

    May 13, 2021

  • Great service by the hotel staff. Overall the hotel conditions are excellent and would…

    Mar 12, 2021

See all 303 reviews

Official standards

This property advises that it adheres to Yes, Stay Safe with Meli� (Meli�), Intertek Cristal (3rd party expert - Global), guide to reopening vacation rentals (DTV & DFV - Germany), European Holiday Home Association (EHHA - Europe), Croatian Tourism Association (HUT - Croatia), and SafeHome (VRMA & VRHP) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Convenient
Quiet
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 210 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Zona 10
  • U.S. Embassy in Guatemala - 11 min walk
  • Avenida La Reforma - 1 min walk
  • Plaza Fontabella Shopping Center - 5 min walk
  • Embassy of Mexico in Guatemala - 9 min walk
  • Oakland Mall - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Room, 1 King Bed, Balcony, View (Volcano View, Executive Floor)
  • Room, 2 Double Beds, Balcony, View (Volcano View)
  • Suite, 1 King Bed, Non Smoking, Kitchenette
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Balcony, View (Volcano View)
  • Room, 2 Double Beds, Balcony, View (Volcano View, Executive Floor)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 2 Double Beds, Non Smoking, Kitchenette
  • Suite, 2 Double Beds, Non Smoking, Kitchenette
  • Superior Suite, 2 Double Beds, Non Smoking
  • Superior Suite, 1 King Bed, Non Smoking

Location

  • In Zona 10
  • U.S. Embassy in Guatemala - 11 min walk
  • Avenida La Reforma - 1 min walk

What’s around

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 11 min walk
  • Avenida La Reforma - 1 min walk
  • Plaza Fontabella Shopping Center - 5 min walk
  • Embassy of Mexico in Guatemala - 9 min walk
  • Oakland Mall - 11 min walk
  • La Aurora Zoo - 20 min walk
  • Torre del Reformador - 23 min walk
  • Guatemala City Hall - 41 min walk
  • Universidad del San Carlos de Guatemala - 3.1 mi / 5 km
  • Paseo Cayala - 4.6 mi / 7.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle from 4 AM to 11 PM*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7782

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.

Small print

Also known as

  • Guatemala City Holiday Inn
  • Holiday Inn Guatemala City
  • Guatemala City Guatemala City
  • Holiday Inn Guatemala City Hotel
  • Holiday Inn Hotel Guatemala City
  • Holiday Inn Guatemala City an IHG Hotel
  • Holiday Inn Guatemala City Guatemala City
  • Holiday Inn Guatemala City Hotel Guatemala City
  • Holiday Inn Guatemala Guatemala City
  • Holiday Inn Guatemala Hotel Guatemala City
  • Holiday Inn Guatemala City Hotel

Optional extras

Rollaway beds are available for GTQ 88.0 per night

Cooked-to-order breakfast is offered for an extra charge of GTQ 86.90 per person (approximately)

Airport shuttle service is offered for an extra charge of GTQ 80.00 per person (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and Stay Safe with Meli� (Meli�).

This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); Safe Travels (WTTC - Global); European Holiday Home Association (EHHA - Europe); Croatian Tourism Association (HUT - Croatia); guide to reopening vacation rentals (DTV & DFV - Germany); Sanitary Protocol (UNPLV - France); SafeHome (VRMA & VRHP).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Yes, Los Comensales offers international cuisine. Nearby restaurants include The Market (3-min walk), Tanoshii (3-min walk), and TGI Friday's (4-min walk).
  • Yes, an airport shuttle is available from 4 AM to 11 PM on request. The charge is GTQ 80.00 per person one-way.
  • Holiday Inn Guatemala City has an outdoor pool and a fitness center.
8.8.Fabulous.
  • 8.0.Very Good

    Everything is good because all person is friendly

    1 night family trip, Dec 27, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    This is the one!!!!

    Great, friendly, clean, secured hotel in an excellent location. Can't go wrong with them.

    nills, 1 night trip with friends, Nov 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel very centrally located for walking and lots of restaurants close by. Rooms clean, well appointed and comfortable.

    DennisFreed, 1 night family trip, Feb 20, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    I really enjoyed the great view from the balcony in room 1711. Fantastic king size bed, great modern smart TV, and room lighting. Excellent facilities overall. The only area that could be improved is the shower. A room with such lovely facilities should include a rain shower head. The one in room 1711 was a little old and outdated, though still very functional. Overall a great quality stay, excellent friendly staff, very satisfying breakfast buffet. I would definitely recommend.

    1 night family trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location, very clean place, love the place, hotel hospitality need to be improved

    Boanerges, 1 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked the location and the fact that there is a shuttle to and from the airport ,

    JulioEstrada, 6 night trip, Jan 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel is really nice and clean. The only issue I had was that they don’t let you have visits in your room. My brother wen to see me at the hotel because we were going to dinner and they didn’t let him wait for me at my room. They were trying to charge me $61 for him to wait at my room (dumb right). Securyty fallows you everywhere.

    J, 1 night family trip, Jan 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly Staff, comfortable and clean, close to airport

    Degory, 1 night trip with friends, Jan 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great and clean. I would stay again. Renew modern rooms

    Ingrid, 3 night family trip, Jan 3, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great room and very confortable

    Great room and very confortable! Well lightning and good service overall

    Silvia Valenzuela, 1 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

See all 303 reviews