Grand Hotel Wien in Vienna - Book on Hotels.com

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Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

VIP Access

Luxury hotel with full-service spa, connected to a shopping centre, near Vienna State Opera

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

Spa

Airport transfer

Pet-friendly

Parking available

Free WiFi

Restaurant

Kaerntner Ring 9, Vienna, Vienna, 1010

Main amenities

Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Rooftop terrace
Breakfast available
Fitness centre
Sauna
Steam room
Valet parking
Self parking
24-hour room service
Coffee shop/cafe

For families

Free cots/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace

Room options

About this area

What's nearby

In Innere Stadt
Vienna State Opera - 3 min walk
Hofburg Imperial Palace - 7 min walk
Belvedere - 8 min walk
Stephansplatz - 11 min walk
St. Stephen's Cathedral - 11 min walk
Vienna Christmas Market - 20 min walk
Prater - 32 min walk
Albertina - 1 min drive
Mariahilfer Street - 1 min drive
MuseumsQuartier - 1 min drive

Getting around

Vienna International Airport (VIE) - 24 min drive
Wien Mitte Station - 15 min walk
Quartier Belvedere (Arsenalstraße) Station - 22 min walk
Vienna (XWC-Vienna Central Station) - 27 min walk
Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
Schwarzenbergplatz Tram Stop - 3 min walk
Karlsplatz U-Bahn - 3 min walk
Airport shuttle (surcharge)
Train station pickup (surcharge)

Restaurants

Cafe Schwarzenberg - 2 min walk
Café Imperial - 3 min walk
Noodlez - 2 min walk
In-Dish - 3 min walk
CHiLAi Ringstrassengalerie - 1 min walk

About this property

Grand Hotel Wien

Putting you within a 10-minute drive of Vienna State Opera and Hofburg Imperial Palace, Grand Hotel Wien features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 50 per vehicle. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Bösendorferstraße, Karlsplatz Tram Stop is steps away and Schwarzenbergplatz Tram Stop is 3 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

205 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 2:00 PM until anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

On-site self-parking (EUR 35 per day; includes in/out privileges)
On-site valet parking (EUR 35 per day; includes in/out privileges)
Wheelchair-accessible parking on site

Transfers

Airport shuttle on request (available 24 hours a day)*
Train station pickup*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Travelling with children

Babysitting (surcharge)

What to do

Shopping

Working away

24-hour business centre
Meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Piano
Fitness centre
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Bathroom emergency pull cord
Step-free path to entrance

Room amenities

Be entertained

LCD television
Premium satellite channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided

What to enjoy

In-room massage
Heated floor (bathroom)

Freshen up

Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi and wired Internet

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 22.50 for children
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for EUR 92.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

Self-parking costs EUR 35 per day with in/out privileges
Valet parking costs EUR 35 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Grand Hotel Wien Vienna

Grand Hotel Wien

Grand Wien Vienna

Grand Wien

Grand Hotel Vienna

Grand Hotel Wien Hotel

Grand Hotel Wien Vienna

Grand Hotel Wien Hotel Vienna

Frequently asked questions

Does Grand Hotel Wien offer free cancellation for a full refund?

Yes, Grand Hotel Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Grand Hotel Wien?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Grand Hotel Wien?

Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Hotel Wien?

Yes. Self-parking costs EUR 35 per day. Valet parking costs EUR 35 per day.

Is an airport shuttle service offered by Grand Hotel Wien?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Grand Hotel Wien?

You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Grand Hotel Wien?

No, this hotel doesn't have a casino, but Casino Wien (5-min walk) is nearby.

What is there to do at Grand Hotel Wien and nearby?

Grand Hotel Wien has a spa and a steam room.

Are there restaurants at or near Grand Hotel Wien?

Yes, there are 3 on-site restaurants.

What's the area around Grand Hotel Wien like?

Grand Hotel Wien is in Innere Stadt, a short 2-minute walk from Bösendorferstraße, Karlsplatz Tram Stop and 3 minutes' walk from Vienna State Opera. Travellers say that the local area is good for shopping and very central.

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

29 May 2023

It was luxurious and lovely. I wanted for nothing.