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LJs Ratxo Eco Luxury Retreat

Photo gallery for LJs Ratxo Eco Luxury Retreat

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio
View from room
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Overview of LJs Ratxo Eco Luxury Retreat

LJs Ratxo Eco Luxury Retreat

5.0 star property
Mountain hotel in Puigpunyent with 2 restaurants and spa

9.0/10 Superb

22 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Cami Son Net, Puigpunyent, Mallorca, 07194

Room options

About this area

What's nearby

  • In a regional park
  • Plaza Espana - 49 min drive
  • Cala Mayor Beach - 50 min drive
  • Port of Palma de Mallorca - 51 min drive
  • Cathedral of Santa Maria of Palma - 60 min drive
  • Palma Nova Beach - 56 min drive

Getting around

  • Palma de Mallorca (PMI) - 57 min drive
  • Marratxi Pont d Inca Station - 30 min drive
  • Palma de Mallorca Verge de Lluc Station - 30 min drive
  • Marratxi Poligon Station - 40 min drive
  • Beach shuttle (surcharge)

Restaurants

  • Galilea - 6 min drive
  • Sa Plaça - 6 min drive
  • Bar Nou - 14 min drive
  • Can Torrat - 18 min drive
  • La Hacienda - 22 min drive

About this property

LJs Ratxo Eco Luxury Retreat

LJs Ratxo Eco Luxury Retreat is a great choice for a stay in Puigpunyent. You can visit the spa to be pampered with deep-tissue massages, facials or Ayurvedic treatments, and Arraxta, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Off-site

  • Beach shuttle*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Private picnics
  • Room service (late night)

What to do

  • Beach shuttle (surcharge)
  • Winery release events
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Communal living room
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Ratxó Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Arraxta – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Roots – This fine-dining restaurant only serves dinner. Open daily.
Ginebro – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 15 November 2022 to 10 February 2023 (dates subject to change).

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

LJs Ratxo Eco Luxury Retreat Hotel
LJs Ratxo Eco Luxury Retreat Puigpunyent
LJs Ratxo Eco Luxury Retreat Hotel Puigpunyent

Frequently asked questions

Is LJs Ratxo Eco Luxury Retreat currently open?
This property is closed from 15 November 2022 to 10 February 2023 (dates subject to change).
Does LJs Ratxo Eco Luxury Retreat offer free cancellation for a full refund?
Yes, LJs Ratxo Eco Luxury Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at LJs Ratxo Eco Luxury Retreat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at LJs Ratxo Eco Luxury Retreat?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at LJs Ratxo Eco Luxury Retreat?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at LJs Ratxo Eco Luxury Retreat?
Yes, there's free self and valet parking.
What are the check-in and check-out times at LJs Ratxo Eco Luxury Retreat?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at LJs Ratxo Eco Luxury Retreat?
No, this hotel doesn't have a casino, but Mallorca Casino (8.2 mi) is nearby.
What is there to do at LJs Ratxo Eco Luxury Retreat and nearby?
Have fun with nearby activities such as hiking, mountain climbing and rock climbing. Additional recreation nearby includes ecotours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. LJs Ratxo Eco Luxury Retreat also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near LJs Ratxo Eco Luxury Retreat?
Yes, there are 2 on-site restaurants, featuring al fresco dining and garden views. Nearby restaurants include Bar Nou (5.7 mi), Can Torrat (7.8 mi) and Gecko (9.4 mi).

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

This is the most perfect experience that a couple could wish for on their holiday to Majorca. The owner Juan Carlos made us feel extremely welcome and had arranged a special show for the festival of San Lorenzo. From the moment you arrive in the luxury resort your every need is cater for by the wonderful staff special mention to Bernard and Felix for dealing every little detail of your stay. The ladies who where catering for us in the restaurant and bars on site where of the highest caliber mentions to Andrea who found my mobile phone using her special powers and Shiaha for her beautiful smile and Carine who was interested in everything to make your stay exclusive. I am highly recommending a stay at TJs for your break from a max mad world. I can’t wait until I can return to this paradise in stone and water with as much sunshine as you can get with no screaming kids ps only joking
Robert, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A one of a kind experience
I’ve never been to Mallorca, Spain before and I selected 2 places on the island. Our first stop was LJs Ratxo luxury resort. We booked the junior suite with private yard and pool for my wife’s 50th birthday. It is a hidden oasis of peace and we absolutely loved it and will come back….all the way from Vancouver Canada. A true gem of relaxation and exceptional service. I’ve never been to anything like this. Highly recommend to detach, relax and soak in beauty and tranquility.
Main pool.
Private pool in suite yard.
Mountain view
Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hard to get to but worth it!
Hard to get to but worth it! Overall, it was a great stay. The only issue was frequent miscommunication with staff, particularly during various meals: every single time we got something different compared to what we ordered. Fortunately, all dishes were tasty and we have no allergies, so it didn't matter much to us in the end. Still, this is something that needs improving. Hint: take a walk to the nearby Finca de Galatzó. The walk and the little museum at the end are quite nice.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A truly amazing place!!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely retreat. Very isolated. Excellent staff.
Sandra, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Hans, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a truly special & unique place to stay. Nestled at the bottom of a mountain valley in the heart of a nature park, the hotel is peaceful, secluded & beautifully & sustainably designed. Nothing is too much trouble for the staff & the hotel offers complimentary spa access & yoga sessions. Spa treatments are extra but well worth it, all use natural, eco products. The food is absolutely delicious, & the complimentary breakfast is particularly good, & available all day, every day, whenever you want it! A couple of things worth noting: the hotel is down a steep, windy, bumpy, and at times narrow road, about two miles long. We got up/down it fine in our little rented Fiat 500, but it does mean that nipping out for different eating/drinking/shopping options is a little more laborious and other than the hotel itself, there are no other food/drink/amenity options near the hotel. While the food was delicious & the menu varied, options were same for both lunch & dinner & didn’t change in the four days we were there. Also worth noting was that it felt like we were there a little early in the season (first week of May) and so some areas of the hotel were a little quiet/not in full use yet, like the outdoor bar/restaurant. I think coming a little later in May there would be a little more to do & a bit more atmosphere, too. Truly though this is a wonderful place to stay, especially if you enjoy being in nature & value sustainability – not a single piece of single-use plastic in sight!
Gemma, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Calm oasis and caring staff
A superb hotel in a remote location. You go here to switch off and relax, so have to accept its remote. The staff were superb and genuinely care. It’s slow paced service but so friendly and sincere and everybody is so lovely. Food was freshly prepared and they cook breakfast whenever you want from 0730 To 2230 which is incredible. Great hikes nearby, super comfy beds and just a great hotel in general. I would highly recommend this and for the price point (circa 300 euros a night) it feels sensible value. The staff couldn’t have done more to help us and I want them to do well. We will be back at some point for a night or 2 for sure
Alexander, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 2-night family trip
Verified Hotels.com guest review