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All properties in Ciudad del Carmen, Campeche, Mexico

Porto Real

Ciudad del Carmen hotel with outdoor pool and conference center

  • Free WiFi

Image gallery

  • Porto Real
  • Porto Real
  • Superior Suite - Living Room
  • Superior Suite - In-Room Dining
  • Porto Real
Porto Real. Image 1 of 46.
1 / 46Porto Real
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, 24120, CAM, Mexico
9.4.Exceptional.
  • Simplemente excelente. Relación calidad/precio inmejorable, instalaciones impecables,…

    May 24, 2021

  • Excellent service and attention from all staff members and great value for the price.

    Nov 12, 2020

See all 33 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Air Conditioning

Property highlights

Main amenities

  • 25 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Conference center
  • Air conditioning
  • Laundry service

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Refrigerator
  • Separate dining area
  • Television
  • Daily housekeeping

What’s around

  • Heart of Ciudad del Carmen
  • Victoriano Nieves Cespedes Museum - 7 min walk
  • Our Lady of Carmen Church - 12 min walk
  • University Cultural Center - 13 min walk
  • Zaragoza Park - 15 min walk
  • Carmen XXI Convention Center - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Apartment, 1 Bedroom
  • Standard Suite
  • Business Suite, 1 Queen Bed
  • Superior Suite
  • Luxury Suite
  • Premium Suite

Location

Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, 24120, CAM, Mexico
  • Heart of Ciudad del Carmen
  • Victoriano Nieves Cespedes Museum - 7 min walk
  • Our Lady of Carmen Church - 12 min walk

What’s around

Landmarks

  • Heart of Ciudad del Carmen
  • Victoriano Nieves Cespedes Museum - 7 min walk
  • Our Lady of Carmen Church - 12 min walk
  • University Cultural Center - 13 min walk
  • Zaragoza Park - 15 min walk
  • Carmen XXI Convention Center - 21 min walk
  • Church of Our Lady of Fatima - 21 min walk
  • Norte Beach - 24 min walk
  • Laguna de Terminos - 24 min walk
  • Domo del Mar Convention Center - 27 min walk
  • Resurgimiento Stadium - 29 min walk

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 16 min drive

At a glance

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 9:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 33 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite carport and garage
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool

Working away

  • Business center
  • One meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Designated smoking areas (fines apply)

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate dining area

Freshen up

  • Shower only

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Kitchenette
  • Cookware, dishware, and utensils

More

  • Daily housekeeping

Small print

Also known as

  • Porto Real Hotel
  • Porto Real Ciudad del Carmen
  • Porto Real Hotel Ciudad del Carmen

Optional extras

Pets are allowed for an extra charge of MXN 100 per pet, per day

Service animals exempt from fees

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Pet deposit: MXN 1000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Porto Real does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 100 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is 1:00 PM. Contactless check-out is available.
  • Yes. Nearby restaurants include hot dogs y hamburguesas Vip (11-min walk), Icaro (12-min walk), and La Lupita De Nicolas Ceviche (14-min walk).
  • Porto Real has an outdoor pool.
9.4.Exceptional.
  • 8.0.Very Good

    Muy bien

    David Arturo, 1 night business trip, May 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Encantado con el servicio y atenciones. Es un lugar excepcional para estancia ya sea de negocios o por placer en Ciudad del Carmen.

    2 night business trip, Mar 19, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Mal servicio y pésima atención

    El lugar está bastante agradable, lastima que el servicio haya estado tan malo, me sentí ofendido al final con el trato que nos dio el encargado en turno, no fue en ni un momento cordial, no se dispuso a ayudarnos cuando surgió un problema con la reservación mismo que se arreglo porque fuimos muy claros en no aceptar la habitación que nos dieron equivocadamente, pero realmente me molestó y pido atención a este punto el detalle de la salida, al terminar el check out en la mañana el mismo empleado de regreso a su oficina nos señaló y hizo un gesto muy sarcástico y poco profesional a su compañero con los brazos en forma de “que bueno que ya salieron” tampoco cumplen con lo anunciado en la oferta de bebidas de bienvenida y servicio de restaurante, fue una mala experiencia que no pretendo repetir.

    Ivonne Monserrat, 1 night trip with friends, Mar 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    EXCELENTE LUGAR

    CUARTOS IMPECABLES, BONITOS Y MUY COMODOS. CUENTA CON UTILERIA BASICA EN LA COCINA EXCELENTE !!

    JORGE IVAN, 1 night business trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    LUGAR MUY SEGURO, LIMPIO Y COMODO: LA ATENCION DEL PERSONAL EXCELENTE

    1 night trip with friends, Feb 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    La mejor opción

    La mejor opción en relación calidad y precio de las instalaciones.

    Martin, 1 night business trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Aceptan mascotas!!!

    Iliana Isela, 1 night trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente ubicacion y atención de todo el personal

    maria de Lourdes, 2 night business trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    excelentes instalaciones y limpieza del los cuartos. Excelente atención.

    2 night family trip, Nov 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente

    Excelente me encanto el lugar

    Sandra, 2 night business trip, Sep 26, 2020

    Verified Hotels.com guest review

See all 33 reviews