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Springhill Suites by Marriott Mystic Waterford

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Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Springhill Suites by Marriott Mystic Waterford

Springhill Suites by Marriott Mystic Waterford

3.0 star property
3-star hotel in New London with indoor pool and 24-hour fitness

8.4/10 Very good

686 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
The price is €137
Price available on 02/01/2023
Map
401 N Frontage Rd, New London, CT, 06385

Room options

About this area

What's nearby

  • Mystic Aquarium and Institute for Exploration - 12 min drive
  • Mystic Seaport - 17 min drive
  • Mohegan Sun Casino - 16 min drive
  • Mohegan Sun Arena - 16 min drive
  • Foxwoods Resort Casino - 25 min drive

Getting around

  • New London, CT (GON-Groton - New London) - 11 min drive
  • Westerly, RI (WST-Westerly State) - 26 min drive
  • Fishers Island, NY (FID-Elizabeth Field) - 152 min drive
  • East Hampton, NY (HTO) - 29.2 miles/47 km
  • Montauk, NY (MTP) - 23.1 miles/37.1 km
  • New London Union Station - 5 min drive
  • Mystic Station - 17 min drive
  • Old Saybrook Station - 20 min drive

Restaurants

  • Chili's Grill and Bar - 5 min walk
  • Texas Roadhouse - 18 min walk
  • Tony D's - 4 min drive
  • Kamp Dog - 4 min drive
  • Washington Street Coffee House - 4 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Located near a train station, Springhill Suites by Marriott Mystic Waterford is a great choice for a stay in New London. Guests can take a dip in the indoor pool, or visit the 24-hour fitness centre for a workout. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Winery tours nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Renovations and closures

The property will be renovating from 1 September 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Springhill Suites by Marriott
Springhill Suites by Marriott Mystic Waterford Hotel
Springhill Suites by Marriott Mystic Waterford New London
Springhill Suites by Marriott Mystic Waterford Hotel New London

Frequently asked questions

Does Springhill Suites by Marriott Mystic Waterford offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Mystic Waterford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Springhill Suites by Marriott Mystic Waterford?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Mystic Waterford on 2 January 2023 start from €137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Springhill Suites by Marriott Mystic Waterford?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Springhill Suites by Marriott Mystic Waterford?
Yes, there's an indoor pool.
Are pets allowed at Springhill Suites by Marriott Mystic Waterford?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Springhill Suites by Marriott Mystic Waterford?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Mystic Waterford?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Springhill Suites by Marriott Mystic Waterford?
No, this hotel doesn't have a casino, but Mohegan Sun Casino (16-min drive) and Foxwoods Resort Casino (25-min drive) are both nearby.
What is there to do at Springhill Suites by Marriott Mystic Waterford and nearby?
Springhill Suites by Marriott Mystic Waterford has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Springhill Suites by Marriott Mystic Waterford?
Yes. Nearby restaurants include Chili's Grill and Bar (5-min walk), Kamp Dog (2.1 mi) and Tony D's (2.1 mi).
Does Springhill Suites by Marriott Mystic Waterford have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

4/10 Fair

This hotel did not feel clean, the room was smelly and humid because the air conditioning didn’t work. Was not impressed with the quality at all for the price
Lisa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Rooms readiness
I reserved 3 rooms only one was available at check in time. Then 30 minutes later we were told the other rooms were ready but they were not. People were still in there for another 30 minutes. Also the rooms with the king size beds the sheets were too small the could not even be put over the corners of the bed.
Donna, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Rooms need renovation, dated for the price being charged. Not very nice
Sean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another great stay at this facility. Stayed locally for my sons wedding in Waterford, great experience
Troy, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

First of all our hotel room had a smell. There was a crack in the ceiling in our room. The bathroom was nasty! Long pieces of hair around the tub. And the nastiest thing of all, i room up a towel that was full of red stains. Also a few other towels were dirty. It was disgusting. I will NEVER stay in that hotel room again. The only reason i didn’t leave is because i was an hour away from home. Or i would have checked out of that nasty room
Donielle, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Tammy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Quick and easy check in! Guy at the desk was very nice, polite and helpful! Breakfast was included! Very clean and spacious room! Will definitely stay here again!
Elizabeth, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Overnight Stay
It was easy to get to the hotel. Close to a lot of stores. Room was a good size. No closet in the room. Breakfast was O.K The pool was closed.
Wilfred, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Expedia guest review