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1 room, 2 adults

Palace Hotel Tokyo

5-star5 stars
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005, Japan

Luxury hotel with 6 restaurants, near Wadakura Fountain Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,548 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Room
Great room
Service
Fantastic service
Pool
Great pool
Food
Delicious food

Palace Hotel Tokyo

from €705
  • Deluxe King Room, Non Smoking
  • Deluxe King Room with Balcony, Non Smoking
  • Grand Deluxe Twin Room, Non-Smoking
  • Deluxe Twin Room, Non Smoking, Balcony
  • Club Deluxe King Room, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Deluxe Twin Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Executive Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Garden Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Chiyoda Suite
  • Deluxe Twin Room with Balcony, Non Smoking (Triple Use)
  • Grand Deluxe Twin Room, Non-Smoking (Triple Use)
  • Club Deluxe Twin Room with Balcony, Non Smoking (Triple Use, 19F Club Lounge Breakfast Included)
  • Suite, 2 Twin Beds, Balcony (Park)
  • Suite, 1 King Bed, Balcony (Terrace)
  • Grand Deluxe King Room with Balcony, Non Smoking
  • Club Grand Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Grand Deluxe Twin Room, Non Smoking (19F Club Lounge Breakfast Included)
  • Accessible King Room, Non Smoking
  • Accessible Twin Room with Balcony, Non Smoking
  • Palace Suite

What’s around Palace Hotel Tokyo

Top spots nearby

Recommended by this property

  • Museum of the Imperial Collections (2-minute walk)
  • Wadakura Fountain Park (2-minute walk)
  • Masakado Kubizuka (3-minute walk)
  • Ninomaru Garden (3-minute walk)
  • Imperial Palace Garden (5-minute walk)
  • East Garden (5-minute walk)
  • Marunouchi Building (5-minute walk)

Getting around

  • Tokyo (HND-Haneda) - 16 min drive
  • Tokyo Station - 10 min walk
  • Tokyo Kanda Station - 19 min walk
  • Tokyo Yurakucho Station - 19 min walk
  • Otemachi Station - 7 min walk
  • Nijubashimae Station - 8 min walk
  • Takebashi Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon
Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
A scheduled power outage will take place on January 10, 2020 from midnight to 5 AM. Please note that the lighting, heater will not be available during this time.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Fitness facilities
  • Sauna
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

  • Palace Hotel Tokyo is listed in the 2018 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Palace Hotel Tokyo’s small print

Also known as

  • Hotel Palace Tokyo
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Palace Hotel Tokyo Hotel
  • Palace Hotel Tokyo Tokyo
  • Palace Hotel Tokyo Hotel Tokyo
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 16 years old are not allowed in the health club or fitness facility.

    Guests under 18 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
    • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

    Optional extras

    Self parking costs JPY 2060 per night with in/out privileges

    Valet parking costs JPY 1000 per night

    Breakfast costs between JPY 4000 and JPY 5100 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.8 From 533 reviews

    Exceptional 10.0
    Absolutely loved it!
    Incredible service and a beautiful room with quite a view. Really loved being given pajamas to sleep in! We were in Tokyo for fun so admittedly the location wasn't great but it was helpful to be close to Tokyo station on terms of getting to NRT for our flight and the high speed trains for trips in/out of Tokyo.
    Rachel, us2 night trip with friends
    Very Good 8.0
    Great location! The room with balcony really worth something.
    sgFamily trip
    Exceptional 10.0
    Fantastic hotel
    Amazing hotel. Beautiful decor, spacious rooms, great location. Just be aware they will try to charge you extra fees if you ask for a late check out even for a couple of hours, which was incredibly disappointing to be honest, considering they’re not a cheap hotel and should be far less greedy in trying to get money out of their guests in this manner.
    au1 night romance trip
    Exceptional 10.0
    Best hotel
    Can’t say enough about this hotel and the staff. Amazing hotel, rooms, breakfast, and especially the staff. The concierge went as far as calling our next hotel to request connecting rooms for us and making sure they expect our arrival. This was by far the best hotel we have ever stayed at.
    us5 night family trip
    Exceptional 10.0
    Wonderful experience!
    Loved this hotel! Amazing service. Fantastic view from our room. Lovely amenities. It was hard to leave.
    Thomas, usRomance trip

    Palace Hotel Tokyo

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