DoubleTree by Hilton Chicago - Schaumburg

Photo gallery for DoubleTree by Hilton Chicago - Schaumburg

Primary image
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton Chicago - Schaumburg

DoubleTree by Hilton Chicago - Schaumburg

4.0 star property
4-star hotel in Schaumburg with indoor pool and restaurant

8.0/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
800 National Pkwy, Schaumburg, IL, 60173
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free area shuttle
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • LEGOLAND® Discovery Center - 3 min drive
  • Schaumburg Convention Center - 6 min drive
  • Woodfield Mall - 7 min drive
  • Rivers Casino - 15 min drive
  • Allstate Arena - 20 min drive
  • Donald E. Stephens Convention Center - 21 min drive
  • Rosemont Theatre - 22 min drive

Getting around

  • Chicago O'Hare International Airport (ORD) - 18 min drive
  • Chicago, IL (PWK-Chicago Executive) - 24 min drive
  • Chicago, IL (DPA-Dupage) - 35 min drive
  • Chicago Midway Airport (MDW) - 54 min drive
  • Roselle Medinah Station - 8 min drive
  • Palatine Station - 9 min drive
  • Roselle Station - 9 min drive
  • Free local area shuttle

About this property

DoubleTree by Hilton Chicago - Schaumburg

Enjoy your visit to Schaumburg with a stay at DoubleTree by Hilton Chicago - Schaumburg. You can splash around at the indoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a 24-hour fitness centre and a fitness centre. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free local shuttle
  • Local/corner shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per night (rates may vary)
  • Wired Internet access is available in guest rooms for USD 9.95 (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree Hilton Chicago Schaumburg
Doubletree Schaumburg
Doubletree Hotel Chicago Schaumburg
Schaumburg Doubletree
DoubleTree by Hilton Chicago - Schaumburg Hotel
DoubleTree by Hilton Chicago - Schaumburg Schaumburg
DoubleTree by Hilton Chicago - Schaumburg Hotel Schaumburg

Frequently asked questions

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

7.4/10

Amenities

8.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Great stay at the double tree
Daniel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Not a very good experience. Towels were poor quality, bath tub did not drain, hall ways had a strange smell. However the staff at the registration counter were very nice and helpful, especially Joanna.
Mary, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel was awful!!!
Awful room! The bath faucet would not stop running. The phone in the room did not work. No toilet paper in the bathroom. The shampoo was watered down and no conditioner. Every Hilton I have ever stayed at, had a free breakfast. This hotel charged $13 per person and was no different than any other Hilton property. Cosmetically, the hotel looked awful (peeling paint was floating in the pool)! I would definitely not stay here again!!
Joni, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Carolyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mike, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bathtub drain was clogged. Other than that, it was fine.
Peter, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nafisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great hotel, but can do better.
It is a very nice hotel. Nice pool. However, parking lot was full of large potholes. Reserved 2 rooms for 4 people (2ea). One room was without towels. Had to ask the desk. Front desk was rarely present throughout our stay. One day of our 4 day stay was without hot water in the showers in both rooms. Overall we had a great stay, but with the name Hilton, I think they can do a little better.
Christopher, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Hot water issue
Place is dated and the room isn't perfect. We didn't have hot water in the morning. Possibly due to everyone running their showers at the same time. That's what I was told by front desk... It was my first time experiencing this in a hotel. Due to the hotel being packed, they can't move us to another room. The bathroom has stain and the ceiling paint bubbles up and peeling. They didn't properly stock up on towels in the pool area. Had to asked for it twice each time. The down blanket leaked feather all over. We woke up with little white feather all over our clothes and the carpet. But I'll give props to the staffs for customer service though. At least they really try and did what they can to keep everyone happy and comfortable.
3-night family trip
Verified Hotels.com guest review