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Excelsior Hotel Ernst am Dom

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Property entrance
Hypo-allergenic bedding, free minibar, in-room safe
Suite (Excelsior) | Living area | Flat-screen TV, tablet
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe

Overview of Excelsior Hotel Ernst am Dom

VIP Access

Excelsior Hotel Ernst am Dom

5.0 star property
Luxury hotel with 2 restaurants, near Cologne Cathedral

9.4/10 Exceptional

924 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667

Room options

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 4 min walk
  • LANXESS Arena - 11 min drive
  • Phantasialand - 37 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 50 min drive
  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Köln Dom/Central Station (tief) - 4 min walk
  • Cologne Central Station - 4 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 12 min walk
  • Neumarkt U-Bahn - 14 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • Great Wall - 2 min walk
  • Galestro - 3 min walk
  • Lederer - 3 min walk
  • WDR-Funkhaus - 3 min walk
  • Meister Bock Wurstbasar - 3 min walk

About this property

Excelsior Hotel Ernst am Dom

Excelsior Hotel Ernst am Dom puts you within a 10-minute drive of Cologne Cathedral and offers an airport shuttle (available 24 hours) for EUR 65.00 per vehicle. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff and breakfast. Public transportation is only a short walk: Appellhofplatz Breite Strasse U-Bahn is 7 minutes and Heumarkt U-Bahn is 12 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Supervised childcare*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 29 per day)
  • On-site valet parking (EUR 29 per day; includes in/out privileges)

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Free train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1863
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Tablet computer
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube – On-site restaurant. A children's menu is available.
Taku – This restaurant specialises in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 39 per person
  • Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self-parking costs EUR 29 per day
  • Valet parking costs EUR 29 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Excelsior Hotel Ernst Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Ernst Cologne
Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Does Excelsior Hotel Ernst am Dom offer free cancellation for a full refund?
Yes, Excelsior Hotel Ernst am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Excelsior Hotel Ernst am Dom?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on 24 February 2023 start from €274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Excelsior Hotel Ernst am Dom?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Excelsior Hotel Ernst am Dom?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Excelsior Hotel Ernst am Dom?
Yes. Self-parking costs EUR 29 per day. Valet parking costs EUR 29 per day.
Is an airport shuttle service offered by Excelsior Hotel Ernst am Dom?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Excelsior Hotel Ernst am Dom?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Excelsior Hotel Ernst am Dom and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Excelsior Hotel Ernst am Dom?
Yes, there are 2 on-site restaurants, featuring Asian cuisine. Nearby restaurants include Meister Bock Wurstbasar (3-min walk), Merzenich (3-min walk) and Starbucks (4-min walk).
What's the area around Excelsior Hotel Ernst am Dom like?
Excelsior Hotel Ernst am Dom is in Innenstadt, a short 7-minute walk from Appellhofplatz Breite Strasse U-Bahn and 4 minutes' walk from Cologne Cathedral. Travellers love the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Stanley, 7-night trip
Verified Hotels.com guest review

6/10 Good

Super cold in the room (mid-December) and especially the bathroom; they gave us a heater but wasn’t enough and no way to heat the bathroom w the heater
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ingrid, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely front desk staff and also in the piano bar!! Just a beautiful hotel in every sense of the word!!
Ingrid, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Tammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice amenities, helpful staff. Unfortunately the lobby was shrouded in plastic sheeting and scaffolding due to burst pipe and repairs underway.
Vincent, 1-night trip
Verified Expedia guest review

8/10 Very good

Great property. Very comfortable room.
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This 150 y.o. property is elegantly appointed with modern upgrades and technology complimenting historical charm. The sophisticated staff anticipate every need with extreme kindness and courtesy.
Christopher, 2-night romance trip
Verified Expedia guest review