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Excelsior Hotel Ernst am Dom

Luxury hotel in Innenstadt with 2 restaurants and bar/lounge

  • Free WiFi
From
€235

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  • Executive Suite - Living Area
  • Deluxe Room, 1 Twin Bed (Grand) - Living Area
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1 / 145Guest Room
Trankgasse 1-5 / Domplatz, Cologne, 50667, NW, Germany
9.4.Exceptional.
  • Perfect hotel. So classy. Service was top notch. Can’t say enough great things about…

    May 10, 2019

  • Fantastic location, amazing views of the Cathedral!

    Feb 20, 2019

See all 189 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Transport options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 137 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free train station pick-up
  • Fitness center

What’s around

  • In Innenstadt
  • Hohe Strasse - 1 min walk
  • Roman Arch - 1 min walk
  • Galerie Der Spiegel - 4 min walk
  • Museum of Applied Art - 4 min walk
  • Cologne Cathedral - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Deluxe Room, 1 King Bed
  • Suite
  • Executive Suite
  • Deluxe Room, 1 Twin Bed (Grand)
  • Suite, View (Cathedral View)
  • Superior Room, 1 Twin Bed (Grand)
  • Classic Room, 1 Twin Bed
  • Classic Room, 1 Double Bed
  • Suite (Excelsior)

What’s around

Landmarks

  • In Innenstadt
  • Hohe Strasse - 1 min walk
  • Roman Arch - 1 min walk
  • Galerie Der Spiegel - 4 min walk
  • Museum of Applied Art - 4 min walk
  • Cologne Cathedral - 4 min walk
  • Pixie Fountain - 4 min walk
  • Wallraf Square - 4 min walk
  • Romano-Germanic Museum - 5 min walk
  • Cologne City Museum - 5 min walk
  • Musical Dome - 6 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 47 min drive
  • Köln Dom/Central Station (tief) - 4 min walk
  • Cologne Central Station - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 12 min walk
  • Neumarkt U-Bahn - 14 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)
map
See on map
Trankgasse 1-5 / Domplatz, Cologne, 50667, NW, Germany

At a glance

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pick-up*

Parking

  • Onsite self parking (EUR 29 per day)
  • Onsite valet parking (EUR 29 per day; includes in/out privileges)
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 1863
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • Tablet computer

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube - Onsite restaurant. A children's menu is available.

Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 percent city/local tax will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 36 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 30 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 29 per day
  • Valet parking costs EUR 29 per day with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

Also known as

  • Ernst Excelsior
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Excelsior Hotel Ernst Leading Hotels World Cologne
  • Excelsior Hotel Ernst Leading Hotels World
  • Excelsior Ernst Leading Hotels World Cologne
  • Excelsior Ernst Leading Hotels World
  • Excelsior Ernst am Dom Cologne
  • Excelsior Ernst am Dom
  • Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Ernst Am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel
  • Excelsior Ernst
  • Excelsior Hotel Ernst am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel Cologne
  • Excelsior Ernst Cologne
  • Excelsior Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Hotel Ernst Cologne
  • Hotel Ernst
  • Hotel Ernst Excelsior

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Excelsior Hotel Ernst am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 29 per day. Valet parking costs EUR 29 per day.
  • Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Restaurant Konrad (3-min walk), Merzenich (3-min walk), and Starbucks (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
  • Maintain your daily exercise routine at the gym.
9.4.Exceptional.
  • 10.0.Exceptional

    GREAT PLACE TO STAY IN COLOGNE

    I love this hotel, is very convenient to everything. The people who work in the hotel are really helpful and friendly, the food serve was delicious, and the place is clean and elegant. I will definitely come back again. Great experience 👍

    Kenneth, 3 night trip, Oct 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    shower needs extensive work

    Compared to my previous stays in this hotel (8 so far), the room was very small and the shower was poor; the shower was actually an adapted bath tub and difficult to use unless you sit down in the bath tub.

    Ralf I, 2 night business trip, Sep 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great!

    1 night family trip, Jul 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms were a fairly decent park, you’re close to most sites. The bar and staff were amazing. They are super friendly, and accommodate pets well.

    2 night family trip, Jul 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel was clean and staff was pleasant. Great stay!

    2 night romance trip, Jun 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was exceptional.

    2 night trip with friends, Jun 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very happy with the hotel, service and food. The room was very clean and spacious. I will use again.

    AndrewJ, 1 night business trip, Oct 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Within walking distance to everything! Hotel superb. Not one complaint. All staff professional and friendly. Receptionist on checkin excellent. We booked a deluxe double and had been upgraded to Room 251 which was a corner room with large bay windows. Would definitely recommend this hotel to anyone staying in Cologne.

    1 night romance trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel and Location

    We were made to feel very welcome by everyone we met. The rooms are what you would expect and really good size. The only downside was I found the wifi to be quite slow.

    Abigiail, 1 night trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were extraordinarily kind and helpful. I arrived very early in the morning, and intended only to leave my bags, but they encouraged me to check in early for which I was deeply appreciative. Everything about my stay there was marvelous. If my travels bring me back to Cologne, I will certainly stay there again. The location is ideal to the train station and made a great launching point to the Christmas markets.

    Gin, 2 night trip, Dec 20, 2019

    Verified Expedia guest review

See all 189 reviews