Zafra Hotel

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Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Premium Quadruple Room | View from room

Overview of Zafra Hotel

Zafra Hotel

2.5 star property
Hotel with outdoor pool, near Xetulul Park

7.6/10 Good

26 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
Map
KM 181.50 Carretera a Quetzaltenango, Santa Cruz Mulua, Retalhuleu, 11003
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking

Choose dates to view prices

About this area

Getting around

  • Retalhuleu (RER) - 26 min drive
  • Quetzaltenango (AAZ-Los Altos) - 114 min drive

About this property

Zafra Hotel

Hotel near the airport
Consider a stay at Zafra Hotel and take advantage of free breakfast (local cuisine), a garden and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A water dispenser, a front desk safe and concierge services
  • Tour/ticket information
Room features
All guest rooms at Zafra Hotel include comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with rainfall showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for GTQ 150.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Zafra Hotel Hotel
Zafra Hotel Santa Cruz Mulua
Zafra Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Does Zafra Hotel offer free cancellation for a full refund?
Yes, Zafra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zafra Hotel?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Zafra Hotel on 4 October 2022 start from €74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zafra Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Zafra Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Zafra Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Zafra Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Zafra Hotel?
You can check in from 3:00 PM - 9:00 PM. Check-out time is noon.
What is there to do at Zafra Hotel and nearby?
Zafra Hotel has an outdoor pool and a garden.
Are there restaurants at or near Zafra Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include La Hacienda (5-min walk), Kapa-Hapa (6-min walk) and Churrasquitos Dona Yuli (3.4 mi).
What's the area around Zafra Hotel like?
Zafra Hotel is a short 2-minute walk from Xetulul Park and 11 minutes' walk from Parque de Aventura Xejuyup.

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.5/10

Staff & service

7.7/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Good

Fear
Unexpected fee for xtra towel Ants was found in the bathroom
Virves, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Wifi needs upgrading for business travelers.
John, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Overall property was good, excellent location close to the parks. I was disappointed with cleanliness, no one went to clean our room,Offered new towels, we stayed there three days two night. First night we found a huge cockroach under the blanket. We only got an apology from the place.
Candido, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service on site, really friendly
Edith, 1-night family trip
Verified Expedia guest review

8/10 Very good

Muy cerca del Irtra!
El Hotel se encuentra estratégicamente ubicado, muy cerca de todos los parques del Irtra. Las habitaciones cómodas, sencillas. El baño con agua caliente. Televisión por cable, aunque no se ve todos los canales bien. El desayuno fue bueno y hay opciones para cenar y almorzar. La piscina un poco pequeña pero está bien para descansar. Hotel familiar. Me pareció un poco caro.
Johann, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Recepción
Puede mejorar la amabilidad de las chicas de recepción
Vivian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excelentes trabajadores
Excelente atención del personal de servicio y restaurante
GABRIEL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bien
2-night family trip
Verified Hotels.com guest review

8/10 Very good

El restaurante muy rico !!!!
Isabelle Mary Jeanne, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

La atencion muy amable, solo que considero que pueden mejorar en la limpieza de las habitaciones (polvo en las respaldos de la cama) pero yo volvere al hotel
HECTOR, 2-night family trip
Verified Expedia guest review