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Hotel Metro, Autograph Collection

City-center hotel within walking distance of Pabst Theater

  • Free WiFi
From
€196

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411 E Mason St, Milwaukee, 53202, WI, United States of America
7.8.Good.
  • I picked a window view room and was told they don't have a window view for the bed…

    Aug 17, 2021

  • Beautiful spacious room, clean. Restaurant closed, no room service, no mini bar, no…

    May 24, 2021

See all 336 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 63 guestrooms
  • Daily housekeeping
  • Near the beach
  • Fitness center
  • Valet parking
  • 24-hour business center

What’s around

  • In East Town
  • Marcus Center for the Performing Arts - 4 min walk
  • Pabst Theater - 5 min walk
  • Riverside Theater - 6 min walk
  • Milwaukee School of Engineering - 7 min walk
  • Milwaukee Public Market - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, City View
  • Room, 1 Queen Bed, City View

What’s around

Landmarks

  • In East Town
  • Marcus Center for the Performing Arts - 4 min walk
  • Pabst Theater - 5 min walk
  • Riverside Theater - 6 min walk
  • Milwaukee School of Engineering - 7 min walk
  • Milwaukee Public Market - 9 min walk
  • Milwaukee Art Museum - 11 min walk
  • Wisconsin Center - 12 min walk
  • Discovery World - 13 min walk
  • Milwaukee Theatre - 14 min walk
  • Lake Michigan - 15 min walk

Getting around

  • General Mitchell Intl. Airport (MKE) - 13 min drive
  • Waukesha, WI (UES-Waukesha County) - 25 min drive
  • Kenosha, WI (ENW-Kenosha Regional) - 40 min drive
  • Milwaukee Intermodal Station - 18 min walk
  • Milwaukee Airport Station - 13 min drive
map
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411 E Mason St, Milwaukee, 53202, WI, United States of America

At a glance

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room (up to 25 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 27.00 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Fitness facilities
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Use of nearby fitness center (discount)

Working away

  • 24-hour business center
  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1937
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable depositPay at property

  • Deposit: USD 100.00 per night

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 4.99 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 20.0 per day

PetsPay at property

  • Pet deposit: USD 100.00 per night
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Valet parking costs USD 27.00 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted.

Also known as

  • Hotel Metro
  • Metro, Autograph Collection
  • Hotel Metro, Autograph Collection Hotel
  • Hotel Metro, Autograph Collection Milwaukee
  • Hotel Metro, Autograph Collection Hotel Milwaukee
  • Hotel Metro Milwaukee
  • Metro Hotel
  • Metro Milwaukee
  • Metro Hotel Milwaukee
  • Hotel Metro

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Metro, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 27.00 per night. RV/bus/truck parking is available.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay, and there's also a deposit of USD 100.00 per night. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Elsa's On the Park (4-min walk), Rodizio Grill (4-min walk), and SafeHouse (5-min walk).
  • No, this hotel doesn't have a casino, but Potawatomi Bingo Casino (4-min drive) is nearby.
  • Have fun with nearby activities like boat tours, hiking, and kayaking. Enjoy amenities like a fitness center and a garden.
7.8.Good.
  • 10.0.Exceptional

    Beautiful experience! The suite was beautiful, the staff , the view. I really enjoyed myself. Wish there was a pool or hot tub or something though.

    1 night romance trip, May 5, 2021

    Verified Expedia guest review

  • 6.0.Good

    The hotel room itself was very nice and the hotel lobby and restaurant were visually pleasing. My only issue is that when we checked in, it was never mentioned to us that you needed to request housekeeping in order to get your room cleaned/new towels. So we came home from a long day to an unclean room and when we approached the individual who checked us in, there was never an apology. I completely understand the need to request during covid, but information should have been provided during check in, on a card in the room or emailed to us. Lastly, the room had a radiator that made an incredibly loud banging noise. All in all, we had a great stay, but I wouldn't jump to stay here again next time we're in Milwaukee.

    2 night romance trip, Apr 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    What drew me to this hotel was honestly the unique decor, and the rooms give you an at home feeling!

    1 night romance trip, Feb 27, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    I absolutely loved the room I chose. On the picture it looked big but in person it was huge! I plan to stay here again!

    1 night trip with friends, Feb 20, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Excellent!

    Lora, 1 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Better than most...

    Absolutely amazing. Beautiful boutique hotel. Spacious rooms. Exquisite decor. Wonderful staff. I can't wait to come back.

    Tracey, 1 night business trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean & spacious

    The rooms were very spacious and clean. The lobby bar had a great ambiance and the bartender Francine was so friendly and made some amazing cocktails.

    Maribel, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel wasn’t as nice as I would have expected. The tv remote was also awful!

    1 night romance trip, Jan 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    OK but noisy

    Hotel was clean and comfortable but our initial room on the 2nd floor was NOISY. The old heating pipes in the walls make a ton of noise. When we called the front desk to complain they moved us to the 4th floor which was better but light sleepers would still be bothered by the noise. The front desk seemed to be very aware of the issue.

    1 night trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Clanking Pipes All Night

    I asked the lady who checked me in if there were bathtubs, and she at first said no... then I asked her again, “are you sure there aren’t bathtubs?” She then admitted they had them but they were in rooms that went for over $200 plus tax, like they were out of my price range... boy did she miss an up-sell. Once I got checked in to the, “non-bathtub room,” I heard this clanking coming from the heaters under the window... I thought there was someone hammering pipes and by evening time, the hammering would end... No it didn’t end... by 2:00 AM I could not handle the ever increasing clanking, and called down to the front desk and asked for a room change... the night person was very nice, and got me into a new room a few floors up, where the clanking was very faint. Over all, not a great experience... I’ve stayed at this hotel 20-30 times over the years prior to its recent remodel, and felt like the hotel has since lost all of its soul and personality. If I stayed again, it would be in summer, and I would hope the staff loses the attitude.

    Ian, 1 night business trip, Dec 22, 2020

    Verified Hotels.com guest review

See all 336 reviews