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All properties in Natales, Chile

Hotel Doble E Patagonia

Natales hotel in city center

  • Free continental breakfast, free WiFi in lobby, and free parking

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from April 9 2021 to September 12 2021 (dates subject to change).

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Traditional Room - Bathroom
  • BBQ/Picnic Area
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 24.
1 / 24Lobby Sitting Area
9.4.Exceptional.
  • Staff was ridiculously helpful and you will not find a cleaner place in all of Argentina!

    Mar 6, 2020

  • The hotel overall was nice. The breakfast was your typical continental breakfast except…

    Feb 26, 2020

See all 16 reviews
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Communal living room

For families

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • Heart of Natales
  • Plaza de Armas - 22 min walk
  • Museo Histórico - 24 min walk
  • Puerto Natales Casino - 26 min walk
  • Mirador Cerro Dorotea - 31 min walk
  • Costanera - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Traditional Room
  • Classic Twin Room, 1 Bedroom
  • Romantic Room
  • Classic Triple Room
  • Family Room

Location

  • Heart of Natales
  • Plaza de Armas - 22 min walk
  • Museo Histórico - 24 min walk

What’s around

Landmarks

  • Heart of Natales
  • Plaza de Armas - 22 min walk
  • Museo Histórico - 24 min walk
  • Puerto Natales Casino - 26 min walk
  • Mirador Cerro Dorotea - 31 min walk
  • Costanera - 33 min walk
  • Cerro Ballena - 9.5 mi / 15.2 km
  • Cerro Dorotea - 13.9 mi / 22.3 km
  • Mylodon Cave Natural Monument - 17.1 mi / 27.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service

Facilities

  • Garden
  • Picnic area
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Doble E Patagonia Hotel
  • Hotel Doble E Patagonia Natales
  • Hotel Doble E Patagonia Hotel Natales

Optional extras

Rollaway beds are available for CLP 15000.0 per day

Airport shuttle service is offered for an extra charge of CLP 8000 per vehicle (one-way, Maximum occupancy 8)

Airport shuttle service for children costs CLP 8000 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property is closed from April 9 2021 to September 12 2021 (dates subject to change).
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM.
  • Yes, an airport shuttle is available. The charge is CLP 8000 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min drive) is nearby.
  • Hotel Doble E Patagonia has a picnic area and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    The staff at the Doble E were very nice and attentive. The room was clean and well appointed. The hotel is a good choice for those with a car; for those without it would be an excessively long walk into the heart of town.

    Sheldon, 2 night romance trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente hotel, solo tuve inconvenientes con la reserva por parte de hoteles.com, sin embargo, el hotel solucionó el inconveniente. Muy buena alimentación y excelente ubicación

    1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Pesima atención al cliente

    Lo unico que puedo destacar como positivo fue la atención de Segundo. La pieza tenia moscas al llegar. La manilla donde cuelga la toalla se salió apenas saqué la toalla. La ducha goteaba lo que no me dejaba dormir. La dirección del hotel es engañosa, al buscar en google maps indica estar cerca del terminal y no lo está. Lo peor fue que pedimos si podiamos dejar una maleta en el hotel y pasar por ella unos dias despues posterior a nuestro paseo a torres del paine. Nos dijeron que si e indicamos cuando volveriamos. Dos horas antes de llegar a buscar la maleta avisamos q ibamos en camino. Al llegar el Hotel estaba cerrado con candado, mi pareja tuvo que pasarse por el muro para poder entrar. El teléfono estaba encima desatendido, tuvimos q sacar la maleta por sobre el muro, hacer arreglos de ella bajo la lluvia. Perdimos el bus a punta arenas y tuvimos que pagar un transporte privado. A la fecha aun no recibimos ningún mensaje siquiera. Pésimo servicio.

    Daniela, 1 night trip, Mar 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lo mejor

    Excelente atención por parte del personal que trabaja en el hotel, muy atentos, felicitar a la Sra. Jimena y al Sr. Segundo. Habitaciones muy cómodas y cálidas... y contentos porque inauguramos la piscina.

    Claudio, 3 night family trip, Jan 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excelente relación calidad/precio

    Excelente atención. Queda lejos del centro lo que lo hace inadecuado para quienes no cuentan con vehículo. Como sugerencia agregaria fruta y algo dulce al desayuno.

    Rafael, 3 night trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    O atendimento dos funcionários, como Laura e Segundo, foi maravilhoso!! Hotel muito aconchegante!

    2 night trip with friends, Mar 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Boa pelo preço

    Café uma cortesia pelo preço e bom ...banheiro pequeno mais funcional ..excelente atendimento, localização em rua não asfaltada , muita poeira .

    emiliano, 3 night trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel

    We stayed one night in this beautiful hotel. We had an amazing experience after our long and exhausting trekking in Torres Del Paine. We were warmly welcomed and felt confortable at this place. In particular, we would like to highlight the kindness of the staff. We ran out of cash (our mistake) and Jimena, who works there, helped us to get a ride to the city center in a time of emergency. This touched us a lot. We highly recommend this hotel to all guests. This is by far our best stay in Puerto Natales. All the best !

    1 night family trip, Jan 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Viaje Puerto Natales

    Excelente todo 👍 recomendable

    Jorge, 4 night trip, Jan 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    nelson, 2 night trip, Apr 2, 2021

    Verified Hotels.com guest review

See all 16 reviews