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All properties in The Hague, South Holland, Netherlands
1 room, 2 adults

Carlton Ambassador Hotel

4-starHotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Sophialaan 2, The Hague, 2514 JP, Netherlands

4-star hotel with 2 restaurants, near Peace Palace
  • Free WiFi
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Restrictions related to your trip

Netherlands may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We were staying at the hotel as our daughter lives in one of the adjoining streets. It…Oct 11, 2019
  • Service level is truly top-notch - informed, personalised and discreet yet attentive and…May 26, 2020

Carlton Ambassador Hotel

from €100
  • Classic Room
  • Royal Room
  • Room (Residence)

What’s around Carlton Ambassador Hotel

Landmarks

  • In The Hague Center
  • Peace Palace - 7 min walk
  • Mauritshuis - 16 min walk
  • Madurodam - 23 min walk
  • Sea Life Scheveningen - 2.5 mi / 4 km
  • Scheveningen Pier - 2.6 mi / 4.3 km
  • Scheveningen Beach - 2.8 mi / 4.5 km
  • Duinrell - 8.8 mi / 14.2 km

Getting around

  • Schiphol Airport (AMS) - 28 min drive
  • Rotterdam (RTM-Rotterdam The Hague) - 17 min drive
  • The Hague (ZYH-The Hague Central Train Station) - 25 min walk
  • The Hague HS Station - 27 min walk
  • Den Haag Centraal Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Netherlands may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 19.50 per night)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
  • Golfing nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Conference space size (feet) - 3767
  • Conference space size (meters) - 350
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1860
  • Elevator
  • Terrace
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Sophia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Carlton Ambassador Hotel’s small print

Also known as

  • Ambassador Carlton
  • Carlton Ambassador
  • Carlton Ambassador Hotel
  • Carlton Ambassador Hotel The Hague
  • Carlton Ambassador The Hague
  • Hotel Carlton Ambassador
  • Carlton Ambassador Hotel Hotel
  • Carlton Ambassador Hotel The Hague
  • Carlton Ambassador Hotel Hotel The Hague

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.35 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

Optional extras

Self parking costs EUR 19.50 per night

Rollaway beds are available for EUR 25.0 per day

Buffet breakfast is offered for an extra charge of EUR 22.50 for adults and EUR 11.25 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Carlton Ambassador Hotel

  • Does Carlton Ambassador Hotel offer free cancellation for a full refund?
    Yes, Carlton Ambassador Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Carlton Ambassador Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Carlton Ambassador Hotel?
    Yes. Self parking costs EUR 19.50 per night. Parking spots may be limited.
  • Are pets allowed at Carlton Ambassador Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Carlton Ambassador Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Carlton Ambassador Hotel?
    Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Le Gone (3-min walk), La Passione (3-min walk), and Hortus (4-min walk).
  • Is there an onsite casino at Carlton Ambassador Hotel?
    No, this hotel doesn't have a casino, but Holland Casino Scheveningen (5-min drive) is nearby.
  • What is there to do at Carlton Ambassador Hotel and nearby?
    Have fun with nearby activities like water skiing and windsurfing, and practice your swing on the nearby golf course.

Recent reviews

Fabulous 8.8 From 92 reviews

Very Good 8.0
Lovely hotel
The hotel is very charming and the staf extremely friendly.
gb1 night business trip
Very Good 8.0
Very welcoming
Nice hotel with very friendly and helpful staff
Paul, gb7 night business trip
Exceptional 10.0
The hotel was amazing. Staff was extremely nice and helpful.
Joseph, us3 night trip
Exceptional 10.0
Location was perfect for us. Near the Noordeinde with lots of eateries and bars. The staff were very friendly, particularly one of the restaurant staff (tall, slim, blonde chap) whose name we unfortunately didn't note. The bed was very comfortable (it had a thick mattress topper), made us realise we need to improve our bed at home!! The food in the restaurant was very good.
gb3 night romance trip
Exceptional 10.0
Charming hotel in quiet surroundings, close to the Peace Palace.
Mike, us9 night trip
Exceptional 10.0
Beautifully presented, excellent helpful staff, good food, fantastic position in The Hague close to cafes & restaurants and walking distance to all the major galleries and museums and the city centre. Tram close by for connection to trains and airport, Amsterdam, Delft etc
Christine, au4 night romance trip
Poor 2.0
Complaint additional fees
Good hotel and good service , but I was surprised by 180€ additional fees for the additional bed for kids, however this was not expected as the room was booked via hotels.com for 3 persons and paid upfront!!!! Still waiting for a feedback from the hotel or hotels.com
Zouaoui, us2 night family trip
Very Good 8.0
Light
Jan, za8 night family trip
Exceptional 10.0
Charming hotel, lovely location. Very comfortable bed and friendly staff. Good sized room for Europe, I had a king-sized bed and plenty of room for a seating area.
us2 night business trip
Very Good 8.0
Great hotel for a visit to The Hague
Nice hotel in great location. Close to all sites and train station. Room a bit small but comfortable enough. A bit more mould in the grout around bathroom tiles and bath than i would have liked, but good shower . Only one pair of slippers and one bath robe which is odd in a room for two people. Staff friendly and helpful. Overall we were pleased we out choice of hotel.
Lilia, gb2 night romance trip

Carlton Ambassador Hotel