Neues Schloss Privat Hotel Zurich, Autograph Collection

Photo gallery for Neues Schloss Privat Hotel Zurich, Autograph Collection

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Terrace/patio
Superior Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
Junior Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk
Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Neues Schloss Privat Hotel Zurich, Autograph Collection

Neues Schloss Privat Hotel Zurich, Autograph Collection

5.0 star property
Luxury hotel with restaurant, near Tonhalle Zurich

8.4/10 Very good

335 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is €382
Price available on 14/10/2022
Map
Stockerstrasse 17, Zürich, ZH, 8002
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Conference space
  • Meeting room
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Zürich Center
  • Bahnhofstrasse - 1 min drive
  • ETH Zurich - 9 min drive
  • Zoo Zurich - 15 min drive

Getting around

  • Zurich Airport (ZRH) - 24 min drive
  • Zürich Limmatquai Station - 15 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 19 min walk
  • Zürich Central Station - 22 min walk
  • Stockerstrasse Tram Stop - 4 min walk
  • Rentenanstalt Tram Stop - 5 min walk
  • Enge S-Bahn - 5 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

5-star luxury hotel revitalised in 2021 and located in the heart of Zürich Center
Consider a stay at Neues Schloss Privat Hotel Zurich, Autograph Collection and take advantage of dry cleaning/laundry services, a bar and conference space. The on-site restaurant, Castellan´s, features Mediterranean cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and concierge services
  • Luggage storage, multilingual staff and tour/ticket information
  • A 24-hour front desk, smoke-free property and free newspapers
  • Guest reviews speak well of the helpful staff, overall condition and walkable location
Room features
All 57 rooms include comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and dressing gowns. Guests reviews say good things about the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site valet parking (CHF 45 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Meeting room
  • Conference space (409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Visual fire alarm
  • Lever door handles

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Castellan´s – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.75 per person, per night, up to 30 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 42 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 50 per pet, per stay

Parking

  • Valet parking costs CHF 45 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Ecolab (third-party expert - Global)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Zürich Neues Schloss Hotel Zurich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Frequently asked questions

Does Neues Schloss Privat Hotel Zurich, Autograph Collection offer free cancellation for a full refund?
Yes, Neues Schloss Privat Hotel Zurich, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Neues Schloss Privat Hotel Zurich, Autograph Collection?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Neues Schloss Privat Hotel Zurich, Autograph Collection on 14 October 2022 start from €382, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Neues Schloss Privat Hotel Zurich, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Yes, pets are welcome. There's a charge of CHF 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Yes. Valet parking costs CHF 45 per day.
What are the check-in and check-out times at Neues Schloss Privat Hotel Zurich, Autograph Collection?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Neues Schloss Privat Hotel Zurich, Autograph Collection?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (13-min walk) is nearby.
What is there to do at Neues Schloss Privat Hotel Zurich, Autograph Collection and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course.
Are there restaurants at or near Neues Schloss Privat Hotel Zurich, Autograph Collection?
Yes, Castellan´s offers Mediterranean cuisine. Nearby restaurants include Ona Poké (4-min walk), Heidi & Tell Co. (4-min walk) and Juan Costa «Old Inn» (5-min walk).
What's the area around Neues Schloss Privat Hotel Zurich, Autograph Collection like?
Neues Schloss Privat Hotel Zurich, Autograph Collection is in Zürich Center, a short 4-minute walk from Stockerstrasse Tram Stop and 6 minutes' walk from Bahnhofstrasse. The local area is walkable and popular for its beaches.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Matias, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Ali, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

good hotel
Ade, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Sharon, 4-night family trip
Verified Expedia guest review

4/10 Fair

about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
abdulrahman, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Luciano, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Service!
Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Michelle, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ali, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Nice service but rooms need help
The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Hillary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review