Photo gallery for Sheraton Parkway Toronto North Hotel & Suites

Primary image
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

8.4/10 Very good

1,006 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 2 spa tubs
  • Breakfast available
  • Free area shuttle
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • York University - 15 min drive
  • Scarborough Town Centre - 22 min drive
  • Sunnybrook Hospital - 27 min drive
  • Vaughan Mills Mall - 19 min drive
  • Yorkdale Shopping Centre - 25 min drive
  • Canada's Wonderland - 23 min drive
  • Toronto Zoo - 28 min drive
  • University of Toronto - St. George Campus - 37 min drive
  • Royal Ontario Museum - 37 min drive
  • Casa Loma - 41 min drive

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 25 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 26 min drive
  • Langstaff Station - 5 min drive
  • Richmond Hill Station - 8 min drive
  • Old Cummer Station - 8 min drive
  • Free local area shuttle

About this property

When visiting Richmond Hill, Sheraton Parkway Toronto North Hotel & Suites is a great choice to consider. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or reflexology. Other highlights at this upmarket hotel include 2 indoor pools, a poolside bar and a health club. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Off-site

  • Free area shuttle within 5 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free local shuttle
  • Children's games
  • Fence around the pool

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golf lessons nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (322917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • 2 indoor pools
  • Seasonal outdoor pool
  • Shopping centre on site
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Hindi
  • Russian

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Caesar Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 21.99 for adults and CAD 12.99 for children (approximately)
  • Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 100 per pet, per week

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • The seasonal pool is open from May 20 to September 18

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Parkway Toronto North Richmond Hill Markham Hotel
Sheraton Parkway Toronto Markham Hotel
Sheraton Parkway Toronto North Richmond Hill Markham
Sheraton Parkway Toronto Markham
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Parkway Toronto North Hotel
Sheraton Parkway Toronto North Richmond Hill
Sheraton Parkway Toronto North
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill Ontario
Sheraton Hotel Richmond Hill
Sheraton Parkway Toronto North Richmond Hill / Markham
Sheraton Parkway Toronto North Hotel & Suites Hotel
Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

Frequently asked questions

Does Sheraton Parkway Toronto North Hotel & Suites offer free cancellation for a full refund?
Yes, Sheraton Parkway Toronto North Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Parkway Toronto North Hotel & Suites?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Sheraton Parkway Toronto North Hotel & Suites on 23 October 2022 start from €151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Parkway Toronto North Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Parkway Toronto North Hotel & Suites?
Yes, there are 2 indoor pools and a seasonal outdoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Sheraton Parkway Toronto North Hotel & Suites?
Yes, pets are welcome. There's a charge of CAD 100 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Sheraton Parkway Toronto North Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Parkway Toronto North Hotel & Suites?
You can check in from 3 PM - anytime. There's a charge of CAD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Sheraton Parkway Toronto North Hotel & Suites and nearby?
During the winter, enjoy fun activities nearby such as cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Additional recreation on-site includes aerobics , pilates and yoga. Enjoy treatments at the spa, a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 indoor swimming pools. Sheraton Parkway Toronto North Hotel & Suites also has a seasonal outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Sheraton Parkway Toronto North Hotel & Suites?
Yes, there are 3 on-site restaurants. Nearby restaurants include Premiere Ballroom & Convention Centre (4-min walk), Richmond Court Restaurant (5-min walk) and Duo Patisserie & Cafe (6-min walk).
What's the area around Sheraton Parkway Toronto North Hotel & Suites like?
Sheraton Parkway Toronto North Hotel & Suites is located a short 15-minute walk from Seneca College - Markham Campus. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

mackie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELLENT
EXCELLENT - AS ALWAYS.
Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leonor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty good
The service made the stay memorable. We arrived for a night to celebrate a birthday and the front desk associate Taniya went out of her way to go above and beyond to ensure we had a warm welcome, it was truly appreciated! The room was a perfect size for us, the bathroom was nice and clean and we loved the table in the room that you can adjust the height of. There were a few areas in the room where it looked like there was some previous water damage or something in the ceiling with some chipping but it wasn’t a big deal, just something to note. The bed was ok but the pillows we found way too soft so we didn’t get the support we were hoping for, that might be something for the hotel to look at as all of the pillows were like that. All in all it was a good stay but the thing that made our stay memorable was Taniya’s great customer service and appreciation. Thank you Taniya!
Samantha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Was there for two nights for a business trip and enjoyed my stay. Very conveniently located.
Tiffany, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly service
Hotel was nice and clean. Staff was very friendly and helpful. Pool and outdoor patio was a wonderful perk. My family will certainly be coming back!
Carla, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

So good I am satisfied
Suzanna, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Shui Kwong, 3-night trip
Verified Hotels.com guest review