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1 room, 2 adults

Crowne Plaza Frankfurt Congress Hotel

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528, Germany

Luxury hotel with 2 restaurants, near Deutsche Bank Park
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 4 2020 to August 31 2021 (dates subject to change).
  • Stay was very good. Pool and saunas are excelent. Breakfast superb!Nov 8, 2019
  • Will definitely go back, well mannered staffs, Great stuff!Mar 22, 2019

Crowne Plaza Frankfurt Congress Hotel

  • Standard Room
  • Room, 1 Queen Bed, Non Smoking, Balcony
  • Deluxe Room
  • Premium Room, 1 Queen Bed, City View
  • Family Room, Connecting Rooms
  • Premium Room, 2 Twin Beds, Balcony
  • Business Suite, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Grand Suite, 1 Twin Bed, Non Smoking, View

What’s around Crowne Plaza Frankfurt Congress Hotel

Landmarks

  • In Schwanheim
  • Deutsche Bank Park - 31 min walk
  • Frankfurt City Forest - 26 min walk
  • Financial District - 39 min walk
  • University Hospital Frankfurt - 43 min walk
  • Gateway Gardens - 2.4 mi / 3.9 km
  • Staedel Museum - 3 mi / 4.8 km
  • Liebieghaus - 2.8 mi / 4.6 km

Getting around

  • Frankfurt Airport (FRA) - 14 min drive
  • Mainz (QFZ-Mainz Finthen) - 32 min drive
  • Frankfurt-Niederrad Station - 10 min walk
  • Frankfurt am Main West Station - 9 min drive
  • Frankfurt-Rödelheim Station - 9 min drive
  • Frankfurt am Main Stadium S-Bahn - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 18 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - in shower
  • Transfer shower
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Bayern Stubn - This restaurant serves breakfast, lunch, and dinner.

Restaurant Toelzer Stube - This theme restaurant serves lunch and dinner.

Crowne Plaza Frankfurt Congress Hotel’s small print

Also known as

  • Frankfurt Sheraton Congress
  • Sheraton Hotel Frankfurt Congress
  • Frankfurt Sheraton
  • Sheraton Frankfurt
  • Plaza Frankfurt Congress
  • Crowne Congress Hotel
  • Crowne Plaza Frankfurt Congress
  • Crowne Congress
  • Crowne Plaza Congress Hotel
  • Crowne Plaza Frankfurt Congress
  • Hotel Sheraton Congress
  • Crowne Plaza Congress
  • Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
  • Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
  • Hotel Crowne Plaza Frankfurt Congress Hotel
  • Crowne Plaza Frankfurt Congress Hotel Frankfurt
  • Plaza Frankfurt Congress Hotel
  • Sheraton Frankfurt Congress Hotel
  • Hotel Sheraton Frankfurt Congress
  • Crowne Plaza Frankfurt Congress Hotel Hotel
  • Crowne Plaza Frankfurt Congress Hotel Frankfurt
  • Crowne Plaza Frankfurt Congress Hotel an IHG Hotel
  • Crowne Plaza Frankfurt Congress Hotel Hotel Frankfurt
  • Sheraton Congress
  • Sheraton Congress Frankfurt
  • Sheraton Congress Hotel
  • Sheraton Frankfurt Congress
  • Sheraton Frankfurt Congress Hotel
  • Sheraton Hotel Congress Frankfurt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 10:00 PM.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 18 per day with in/out privileges

Rollaway beds are available for EUR 30.0 per night

Full breakfast is offered for an extra charge of EUR 25 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Frankfurt Congress Hotel

  • Does Crowne Plaza Frankfurt Congress Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Frankfurt Congress Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Crowne Plaza Frankfurt Congress Hotel currently open?
    This property is closed from November 4 2020 to August 31 2021 (dates subject to change). The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li><li>Shuttle services</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Frankfurt Congress Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Frankfurt Congress Hotel?
    Yes. Self parking costs EUR 18 per day.
  • Is there a pool at Crowne Plaza Frankfurt Congress Hotel?
    Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Are pets allowed at Crowne Plaza Frankfurt Congress Hotel?
    Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Crowne Plaza Frankfurt Congress Hotel?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Frankfurt Congress Hotel?
    Yes, there are 2 onsite restaurants. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Mania - Ristorante & Bar (7-min walk), Suppenglück (8-min walk), and Indian Curry House (10-min walk).
  • Is there an onsite casino at Crowne Plaza Frankfurt Congress Hotel?
    No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
  • What is there to do at Crowne Plaza Frankfurt Congress Hotel and nearby?
    Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Crowne Plaza Frankfurt Congress Hotel also has a sauna and a garden.

Recent reviews

Fabulous 8.6 From 239 reviews

Good 6.0
Very rude staff
Davinder, ca3 night business trip
Exceptional 10.0
GREAT LOCATION
Very quiet and very comfortable stay. The rooms were very clean. Kettle and iron in room. We only ate once in the hotel on our first night, in the bar, and the food was very good . The barman was very friendly and funny. The tram stop is right outside the hotel , runs on time and plenty of them . There is a great coffee shop next door which has excellent fresh food but closed at weekends. We will definitely be back.
Stella, gb6 night business trip
Very Good 8.0
Good: large, modern room, good heating, good wi-fi, large choice of channels including Sky, close to public transport Bad: small TV, not a lot of restaurants in the area
us4 night business trip
Exceptional 10.0
Good business hotel.
Friendly staff, good location, good price.
Ian, gb3 night business trip
Exceptional 10.0
Friendly staff, breakfast great, comfortable bed, facilities good. Great overall experience!
gb1 night business trip
Very Good 8.0
Good stay
Good stay and gave us everything you’d expect. 10 mins walk to the station and about 5 mins journey to the centre.
Andrew, gb2 night trip with friends
Very Good 8.0
Close to airport, great breakfast buffet, parking garage a bit confusing
us1 night trip
Good 6.0
I’ve booked two rooms together however I was given a room on the third floor and my colleague was on the eleventh floor. My colleague was upgraded to a business room too and I’m not. I asked the receptionist if she could also upgrade me but she rejected. This has caused inconvenience for us for being on different floor and quite unpleasant way to treat customer.
LEE.S, hk4 night business trip
Exceptional 10.0
I didn't like that you could not use the restaurant for dinner unless you were in the hotel for business.
ca4 night family trip
Exceptional 10.0
The building was modern, the beds comfortable, the lounge staff were exceptional and the breakfast was very good.
Mazio, ca4 night family trip

Crowne Plaza Frankfurt Congress Hotel