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All properties in Rapallo, Liguria, Italy

Excelsior Palace Hotel

Luxury Rapallo hotel with full-service spa, connected to the convention center

  • Free buffet breakfast and free WiFi
From
€348

Image gallery

  • Exterior
  • Exterior
  • Beach
  • Beach
  • Exterior
Exterior. Image 1 of 97.
1 / 97Exterior
9.2.Superb.
  • Really amazing experience . Some areas need attention but overall we had a lovely 3 days…

    Oct 15, 2019

  • A magnificent hotel. Beautiful rooms and an amazing private beach with the infinity pools…

    Jul 31, 2020

See all 264 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Dining options
Easy parking

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • Beach
  • Dining venue
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 119 smoke-free guestrooms
    • Daily housekeeping
    • On a private beach
    • Marina
    • 2 restaurants and bar/lounge
    • Full-service spa

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • On the boardwalk
    • Marina di Rapallo - 3 min walk
    • San Michele di Pagana Beach - 6 min walk
    • Spiaggia pubblica Travello - 11 min walk
    • Basilica of Sts. Gervasius and Protasius - 11 min walk
    • Porta delle Saline - 11 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Classic Room
    • Superior Room
    • Junior Suite
    • Classic Double Room Single Use
    • Superior Double Room Single Use
    • Exclusive Double Room, Sea View
    • Suite, Sea View
    • Classic Triple Room

    What’s around

    Landmarks

    • On the boardwalk
    • Marina di Rapallo - 3 min walk
    • San Michele di Pagana Beach - 6 min walk
    • Spiaggia pubblica Travello - 11 min walk
    • Basilica of Sts. Gervasius and Protasius - 11 min walk
    • Porta delle Saline - 11 min walk
    • Spiaggetta di Prelo - 13 min walk
    • Castello di Punta Pagana - 14 min walk
    • Castle-on-the-Sea (Castello sul Mare) - 15 min walk
    • Circolo Golf e Tennis Rapallo - 24 min walk
    • Santa Margherita Ligure Castle - 27 min walk

    Getting around

    • Cristoforo Colombo Airport (GOA) - 33 min drive
    • Rapallo Station - 15 min walk
    • Santa Margherita Ligure Portofino Station - 19 min walk
    • Zoagli Station - 9 min drive
    • Train station pick-up (surcharge)
    map

    At a glance

    Hotel size

    • This hotel has 119 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • Up to 18 lbs
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Train station pick-up

    Parking

    • Onsite valet parking (EUR 20 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Free buffet breakfast daily
    • 2 restaurants
    • 2 coffee shops/cafés
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals on site
    • Pilates classes on site
    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Kayaking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 6997
    • Conference space size (meters) - 650
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 1901
    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Russian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers

    Sleep well

    • Pillow menu
    • Turndown service

    Things to enjoy

    • In-room massage available
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Wellness Center has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

    The spa is open daily.

    Dining

    Ristorante Lord Byron - This seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

    Eden Roc Lounge - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.

    Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.

    Sporting Bar - This poolside bar serves lunch and light fare. A children's menu is available. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Marina on site
    • Spa tub
    • Bicycle rentals on site
    • Pilates classes on site

    Nearby

    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Kayaking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Awards and affiliations

    The property is a member of Preferred Hotels & Resorts.

    Small print

    Also known as

    • Excelsior Palace
    • Excelsior Palace Hotel
    • Excelsior Palace Hotel Rapallo
    • Excelsior Palace Rapallo
    • Hotel Excelsior Palace
    • Excelsior Palace Hotel Hotel
    • Excelsior Palace Hotel Rapallo
    • Excelsior Palace Hotel Hotel Rapallo

    Optional extras

    Valet parking costs EUR 20 per day

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 10 per pet, per day

    Policies

    Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    The seasonal pool is open from June to September.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    This property is licensed under an applicable law.Property Registration Number 010046-ALB-0033

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
    • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Excelsior Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs EUR 20 per day. Parking spots may be limited.
    • Yes, there are 2 outdoor pools and an indoor pool.
    • Yes, cats and dogs are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and pool views. Nearby restaurants include Ristorante Pizzeria Bella Napoli (7-min walk), Il Focone (10-min walk), and Rocco E I Suoi Fratelli (10-min walk).
    • Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Excelsior Palace Hotel also has a private beach and an indoor pool, as well as a health club and spa services.
    9.2.Superb.
    • 10.0.Exceptional

      Loved everything about this property! Highly recommended!

      1 night family trip, Dec 30, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      Wonderful stay! The staff is amazing, the property is exceptional and the area of Italy will not disappoint!

      Tawnya, 1 night family trip, Oct 17, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      I will stay here again for sure, from moment you walk in, you feel the difference. Professional staff, excellent attention to details, great hotel.

      Varoj, 1 night family trip, Oct 4, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful beach club and a gorgeous balcony. We should have stayed there much longer! Lovedit!

      1 night family trip, Sep 28, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful hotel

      Great hotel! Very clean good location kind staff. Highly reccomended. Very good location

      Yuval, 1 night romance trip, Sep 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelsior Palace Hotel is by far the BEST place to stay in Rapallo!!! The breakfast has a really nice spread with so many items to choose from as well as a stunning view. We were lucky enough to be upgraded to a room with a view and balcony...made the trip priceless. The decor reminds me of Marie Antoinette and is very charming. Very central to restaurants and the local supermarket. Truly enjoyed our stay...unforgettable!

      JesslovesGarth, 3 night romance trip, Sep 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The views are amazing, I love traditional type hotels I found the hotel a delight this hotel is called the Grand excelsior Palace. Loved the town of Rapallo, restaurants, streets and the people were very helpful and charming. It is also a bonus to be able to go to near by beautiful towns like Santa Margarita and the famous town of Portofino. We loved it.

      7 night family trip, Aug 29, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved the staff. The restaurants were delicious. Both pools were amazing with views of the sea. The cleaning staff were so helpful in all our needs- it was a veautiful vacation there-... our 2nd time.

      BruceandDarci, 2 night romance trip, Aug 29, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Skip this hotel

      I had high hopes for this hotel but I was very disappointed. The room was TINY. The two beds that were that pushed together to make a Queen were completely different heights and the linens were super rough. I found the staff to be dismissive and unfriendly. All around a total miss.

      Laura, 1 night trip, Aug 26, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Staff were incredibly helpful and the beach club was a wonderful place to spend a holiday. The buffet breakfast was also superb.

      5 night family trip, Aug 21, 2019

      Verified Expedia guest review

    See all 264 reviews