Hotel New Otani Hakata

Photo gallery for Hotel New Otani Hakata

Primary image
LCD TV, pay-per-view films
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel New Otani Hakata

VIP Access

Hotel New Otani Hakata

4.0 star property
4-star hotel with 5 restaurants, near Canal City Hakata

9.0/10 Superb

984 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
The price is €80
Price available on 03/08/2022
Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Hair salon
  • Multilingual staff
For families
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry service
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Chuo-ku
  • Sumiyoshi Shrine - 12 min walk
  • Kego Park - 13 min walk
  • Canal City Hakata - 16 min walk
  • Fukuoka Anpanman Children's Museum - 20 min walk
  • Hakataza Theatre - 20 min walk
  • Port of Hakata - 23 min walk
  • Fukuoka Kokusai Center - 31 min walk
  • Ohori Park - 35 min walk
  • Fukuoka Convention Center - 37 min walk
  • Marine Messe Fukuoka - 41 min walk

Getting around

  • Fukuoka (FUK) - 14 min drive
  • Saga (HSG-Ariake Saga) - 94 min drive
  • Yakuin Station - 6 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Tenjin Station - 17 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 9 min walk
  • Yakuin-odori Station - 12 min walk

About this property

Hotel New Otani Hakata

Only 3.1 mi (5 km) from the airport, Hotel New Otani Hakata puts you within a 10-minute drive of Canal City Hakata and Hakataza Theatre. For a bite to eat, guests can visit Sembazuru, one of 5 restaurants, which serves Japanese cuisine and is open for breakfast, lunch and dinner. This upmarket hotel is also within a short drive of Fukuoka Anpanman Children's Museum and Ohori Park. The helpful staff and comfortable guest rooms get great marks from fellow travellers. Public transportation is only a short walk: Watanabe-dori Station is steps away and Tenjin-minami Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must be at least 20 years of age to stay in a smoking room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1500 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Lift

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Green house – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Open daily.
The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open daily.
Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Yamanaka – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2900 for adults and JPY 1900 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs JPY 1500 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Hotel
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Overall score and ratings

9.0

Superb

8.9/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is so nice and excellent amenity service. Room is a bit old, may need renovation, but try their best with current condition.
sho, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent!
Hitomi, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Koushiro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Virgil, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location is excellent!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome
Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convienient location to access to Tenjin and Nakasu on foot.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Nothing special, but the distance from the main station makes inconvenient.
Masaosd, 2-night trip
Verified Expedia guest review