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Hotel Dwana

Photo gallery for Hotel Dwana

Front of property
Deluxe Room, 2 Double Beds | Premium bedding, desk, iron/ironing board, WiFi
Deluxe Room, 2 Double Beds | Premium bedding, desk, iron/ironing board, WiFi
Deluxe Room, 2 Double Beds | Premium bedding, desk, iron/ironing board, WiFi
Deluxe King Room | Premium bedding, desk, iron/ironing board, WiFi

Overview of Hotel Dwana

Hotel Dwana

3.0 star property
3-star hotel in Downtown Mazatlan with restaurant

8.6/10 Fabulous

59 verified Hotels.com guest reviews

Property highlights

  • Internet access
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
Calle Miguel Alemán 34 Colonia Centro, Mazatlán, SIN, 82000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • Free toiletries

Room options

About this area

What's nearby

  • In Downtown Mazatlan
  • The Mazatlan Malecón - 1 min drive
  • Mazatlán Aquarium - 17 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 30 min drive

Restaurants

  • Macaws - 3 min walk
  • Fonda de Chalio - 4 min walk
  • Looney Bean - 4 min walk
  • Water's Edge Bistro - 5 min walk
  • Taqueria Playa Sur - 5 min walk

About this property

Hotel Dwana

Enjoy your visit to Mazatlán with a stay at Hotel Dwana.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2019

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch TV

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 50 per night (rates may vary)
  • Full breakfast is offered for an extra charge of MXN 135 for adults and MXN 135 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Dwana Hotel
Hotel Dwana Mazatlán
Hotel Dwana Hotel Mazatlán

Frequently asked questions

Does Hotel Dwana offer free cancellation for a full refund?
Yes, Hotel Dwana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Dwana?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Hotel Dwana on 2 January 2023 start from €51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Dwana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Dwana?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Dwana?
Sorry, there's no on-site parking at Hotel Dwana.
What are the check-in and check-out times at Hotel Dwana?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel Dwana?
Yes, there's an on-site restaurant. Nearby restaurants include Fonda de Chalio (4-min walk), Looney Bean (4-min walk) and Water's Edge Bistro (5-min walk).
What's the area around Hotel Dwana like?
Hotel Dwana is a short 3-minute walk from The Mazatlan Malecón and 3 minutes' walk from Olas Altas Beach.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

It was great happy with all their services
Eddie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.
Robert, 10-night trip
Verified Orbitz guest review

10/10 Exceptional

Like to go back.
dominique, 19-night romance trip
Verified Expedia guest review

10/10 Exceptional

great botique hotel
clean and friendly, bright and new
george, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel, it's just old . Very good customer service and very easy walk to everything in the area
Guadalupe, 7-night trip with friends
Verified Expedia guest review

6/10 Good

Ok-in a time of need
We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.
Julie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good value for the money
Great location, excellent service, spacious and clean rooms.
Cynthia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

ruben jimenez, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I liked how modern it was. Very comfortable room and shower. Large windows with lots of light. Comfortable bed and very eco friendly!! The staff was exceptional!!!
ROBERT C, 5-night trip
Verified Orbitz guest review