The Elms Hotel & Spa, a Destination by Hyatt Hotel

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, down duvets, in-room safe, desk

Overview of The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5 star property
3.5-star hotel with spa, near Paradise Playhouse

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
401 Regent St, Excelsior Springs, MO, 64024
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Worlds of Fun - 29 min drive
  • Ameristar Casino Kansas City - 29 min drive
  • Kansas City Convention Center - 37 min drive
  • T-Mobile Center - 37 min drive
  • Crown Center - 35 min drive
  • LEGOLAND® Discovery Center - 36 min drive
  • Arrowhead Stadium - 37 min drive
  • Kauffman Stadium - 37 min drive
  • Nelson-Atkins Museum of Art - 40 min drive

Getting around

  • Kansas City International Airport (MCI) - 39 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5-star hotel next to a golf course
Consider a stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel and take advantage of 18 holes of golf, a poolside bar and a terrace. Treat yourself to a massage, a facial or a body wrap at the on-site spa. The on-site restaurant, Eighty Eight Restaurant, features brunch. Free in-room WiFi is available to all guests, along with a firepit and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and a porter/bellboy
  • A 24-hour front desk, a ballroom and a gift shop
  • Guest reviews give top marks for the family-friendly amenities
Room features
All guest rooms at The Elms Hotel & Spa, a Destination by Hyatt Hotel boast comforts, such as climate-controlled air conditioning, as well as amenities, such as late-night fare and complimentary wireless Internet access. Guests reviews say good things about the size rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with cable channels
  • Private gardens, cots/infant beds and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's menu

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Winery tours nearby

Working away

  • 6 meeting rooms
  • Conference space (250 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness centre
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Eighty Eight Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 17.65 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for USD 20 per day
  • Rollaway beds are available for USD 20 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Elms Hotel Excelsior Springs
Elms Hotel
Elms Excelsior Springs
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel offer free cancellation for a full refund?
Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa, a Destination by Hyatt Hotel on 23 October 2022 start from €208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's free self and valet parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
You can check in from 4:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
No, this hotel doesn't have a casino, but Ameristar Casino Kansas City (29-min drive) is nearby.
What is there to do at The Elms Hotel & Spa, a Destination by Hyatt Hotel and nearby?
Have fun with activities such as hiking, kayaking and sailing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Elms Hotel & Spa, a Destination by Hyatt Hotel also has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.
Are there restaurants at or near The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's an on-site restaurant, Eighty Eight Restaurant. Nearby restaurants include Wabash BBQ (3-min walk), Herradura Mexican Restaurant (8-min walk) and Ventana Gourmet Grill (8-min walk).
Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around The Elms Hotel & Spa, a Destination by Hyatt Hotel like?
The Elms Hotel & Spa, a Destination by Hyatt Hotel is a short 8-minute walk from Paradise Playhouse and 10 minutes' walk from Hall of Waters and Cultural Museum.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elm’s stay
It was a great time checked out the happy hour for the people that stayed in suites it was great. The hot tub and lap pool in the basement were really nice. The ghost tour was also fun.
Justin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

A pleasant stay.
Staff was very friendly and helpful. Place was clean and pool for the grandkids was fun. We had a nice one night stay onto our main destination. My grandson didn't like the roll away bed. But it is a roll away bed.
Denise, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rebecca-Amr, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good service with amenities down
We stayed one night and the pool was out of order until noon when we had to check out. The restaurant was closed for dinner and breakfast. However the manager was very kind, helpful and understanding so she gave us $50 off our stay due to the pool and restaurant being closed. We always enjoy staying at the elms but this time was not as good as the other times we stayed. We will go back again to see if it is better.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel
It was a wonderful stay! If we are ever up that way again we'll be staying here. Everything was so clean, a gorgeous hotel.
Mila, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Traci, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful Midwest Resort!
A wonderful Midwest resort property. Now owned by the Hyatt. It has been years since our last stay and we were very impressed with the wonderful improvements and upgrades to the property. Nice job ...
Kevin, 1-night family trip
Verified Hotels.com guest review