Emporio Ixtapa

Photo gallery for Emporio Ixtapa

Primary image
Private beach, sun-loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from room

Overview of Emporio Ixtapa

Emporio Ixtapa

3.5 star property
3.5-star beachfront resort with spa, near El Palmar Beach

7.8/10 Good

994 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €111
Price available on 02/07/2022
Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Free use of bicycles
  • Beach sunloungers
  • Children's pool
  • Spa tub
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • El Palmar Beach - 1 min walk
  • Marina Ixtapa - 2 min drive
  • Vista Hermosa Beach - 10 min drive
  • Playa Azul Grand - 20 min drive
  • Quieta Beach - 19 min drive
  • Varadero Beach - 22 min drive
  • Coral Beach - 22 min drive
  • Ixtapa Island - 11 min drive
  • La Madera Beach - 20 min drive
  • La Ropa Beach - 19 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 24 min drive

About this property

Emporio Ixtapa

Emporio Ixtapa offers a private beach where you can relax on a sunlounger, plus you'll be 0.1 mi (0.1 km) from El Palmar Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy and Ayurvedic treatments. Condimento, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a health club. The helpful staff and WiFi get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 219 units

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Babysitting (surcharge)
  • Children's games

What to do

  • On a private beach
  • Shopping
  • Golf lessons nearby
  • Sailing nearby
  • Waterskiing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (10 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Close-captioned TV
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Condimento – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Sunset Grill – This beachfront seafood restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Day gala dinner fee for stays on 1 January

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 275 for adults and MXN 140 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Emporio Ixtapa
Hotel Emporio
Emporio Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

2/10 Poor

Miguel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Good place for the price, don't buy all-inclusive
PROS: Centrally located. Beautiful beach. Good service. Room was clean. Mini fridge in room. Nice pool area. Transit stop at entrance to property. CONS: Rooms are a bit bare. No balconies. Food was average and somewhat repetitive. We purchased breakfast option but there are many local restaurants in the area so next time I would not purchase any meals and eat at the restaurants instead so that we have more variety.
Kim, 9-night trip
Verified Hotels.com guest review

6/10 Good

The buffet breakfast was very good- wish would’ve has an all inclusive option. Also beach view did not have a balcony- wish wld’ve had a balcony. Band was very loud & cld b heard in room late.
Aimee, 3-night romance trip
Verified Expedia guest review

8/10 Very good

JOEL, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The service was superb, especially by Angeles as she was extremely helpful around the restaurant, gift shop and overall property. All of the staff was very friendly, positive and enthusiastic. I enjoyed a stellar beach and a spectacular ocean view from my 7th floor room. Covid protocols were observed by staff at all times. I was so impressed with Ixtapa Emporio that I just might return next month but certainly will return within the year to enjoy the facilities, pampering service and fun waves at the beach. It was a surprisingly impressive and relaxing stay .
Greg, 10-night trip
Verified Expedia guest review

10/10 Exceptional

The staff have always been great.
Kevin, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

The location is great for going to town, and the staff is very friendly.
Linda Carol, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall stay was not bad, but it there were crumbs on the floor room and the shower had a disgusting yellow mucus like area on it that made me nauseous and literally almost threw up after seeing it.
Fatima, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The location is great, right across the street from the center of town. We like to support the local restaurants. It is not a high end hotel, but clean and staff are very friendly. Especially Carlos and his activities staff, and the welcoming guys at the front door.
Linda Carol, 28-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful view and staff!
Debra, 8-night romance trip
Verified Expedia guest review